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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • jrstout82
  • Regular
  • 8954 Views
  • 65 replies
  • 8 likes
  • Other
  • 8954 Views
  • 65 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19678 Views
  • 9 replies
  • 2 likes
  • Other
  • 19678 Views
  • 9 replies
  • 2 likes

[Google Home] Liked songs not being added to songs list anymore

While playing Spotify Premium on my Google Home speakers, I used to be able to say, "Hey Google, I like that" and magically that song would be added to my songs list in my Spotify library. This feature stopped working about 2 weeks ago. I have checke...

  • Newbie
  • While playing Spotify Premium on my Google Home speakers, I used to be able to say, "Hey Google, I like that" and magically that song would be added to my songs list in my  Spotify library. This...
  • isakb
  • Spotify Legend
  • 992 Views
  • 1 replies
  • 0 likes
  • 992 Views
  • 1 replies
  • 0 likes

Itunes Playlist Sync Doesnt Keep Orig Imported Songs

I would like some clarification on playlist control so I can decide which music service to choose going forward between Spotify and Apple Music. Brief history: I was originally subscribed to AM but I wanted to try Spotify as my library became buggy a...

  • Casual Listener
  • I would like some clarification on playlist control so I can decide which music service to choose going forward between Spotify and Apple Music.   Brief history:   I was originally subs...
  • antontdi
  • Casual Listener
  • 1444 Views
  • 1 replies
  • 0 likes
  • Other
  • 1444 Views
  • 1 replies
  • 0 likes

Spotify stops playing at the end of each song (all platforms)

PlanPremiumCountryNorway DeviceHuawei p10 plus, windows, web playerOperating SystemAndroid 8.0, Windows 7, webplayer on chrome My Question or IssueA couple of weeks ago spotify began stopping playback at the end of each song, there are always a coupl...

  • Newbie
  • Plan Premium Country Norway  Device Huawei p10 plus, windows, web player Operating System Android 8.0, Windows 7, webplayer on chrome   My Question or Issue A couple of weeks ago ...
  • 1151 Views
  • 0 replies
  • 7 likes
  • music
  • 1151 Views
  • 0 replies
  • 7 likes

Songs not starting in web player, "skipping not allowed" in exception in console

I'm getting this in Chrome 66.0.3359.117 on Linux:Uncaught (in promise) r {code: "HARMONY_OPERATION_FORBIDDEN", message: "Skipping not allowed.", status: -1, debug: {…}}Promise.then (async)f.playURI @ web-player.4bd688a3.js:1T @ web-player.4bd688a3.j...

  • Regular
  • I'm getting this in Chrome 66.0.3359.117 on Linux: Uncaught (in promise) r {code: "HARMONY_OPERATION_FORBIDDEN", message: "Skipping not allowed.", status: -1, debug: {…}} Promise.then (as...
  • 8-izui_vkokd
  • Newbie
  • 1712 Views
  • 2 replies
  • 5 likes
  • 1712 Views
  • 2 replies
  • 5 likes

Search Within Playlist Not Working (WP7)

My playlist works just fine but when I go to search for a specific song it doesn't play the song that I searched for but rather the song on the underlay. So for example, instead of playing the third song in the list of searched songs, it plays the th...

  • Casual Listener
  • My playlist works just fine but when I go to search for a specific song it doesn't play the song that I searched for but rather the song on the underlay. So for example, instead of playing the third ...
  • DangaTrong
  • Casual Listener
  • 2633 Views
  • 5 replies
  • 2 likes
  • 2633 Views
  • 5 replies
  • 2 likes

Problems with Web Player after latest Chrome update

Has anyone else had issues with the Web Player after the latest Chrome update? I'm on a Lenovo Chromebook, and two things have been happening. 1) Songs stop playing in the middle like they're buffering, but the internet is fine (works at full speed w...

  • Casual Listener
  • Has anyone else had issues with the Web Player after the latest Chrome update? I'm on a Lenovo Chromebook, and two things have been happening. 1) Songs stop playing in the middle like they're bufferi...
  • -90qrnwni8_28
  • Casual Listener
  • 1497 Views
  • 1 replies
  • 1 likes
  • music
    WP 8
  • 1497 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify freezes on my Samsung Q8F since new Spotify update in Tizen

Since the last update of Spotify in Tizen (Samsung Q8F 2018) Spotify freeze when the Spotify-logo appears. I tried too reinstall Spotify whit no luck and also have rebooted my tv whit no luck. Have Spotify any solution to this problem? Best regards: ...

  • Newbie
  • Since the last update of Spotify in Tizen (Samsung Q8F 2018) Spotify freeze when the Spotify-logo appears.   I tried too reinstall Spotify whit no luck and also have rebooted my tv whit no luc...
  • Julian
  • Moderator
  • 633 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
    Samsung
  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution This song is not available

Hello, there's some songs that when i try to listen it says that is not available.ALL my closest friends can listen these musics but me. I got premium, and i use Desktop and Android spotify, both of them got the same problem. I THINK that it started ...

  • Newbie
  • Hello, there's some songs that when i try to listen it says that is not available. ALL my closest friends can listen these musics but me. I got premium, and i use Desktop and Android spotify, both o...
  • Julian
  • Moderator
  • 531 Views
  • 1 replies
  • 1 likes
  • Connect
    music
  • 531 Views
  • 1 replies
  • 1 likes

No microSD support for Android app running on Chromebook?

PlanPremiumCountry USDeviceSamsung Chromebook ProOperating SystemAndroid + ChromeOS My Question or Issue Where's the option to use my microSD card to download music? I have a Chromebook that is running the Android app from the Playstore, and while I ...

  • Casual Listener
  • Plan Premium Country  US Device Samsung Chromebook Pro Operating System Android + ChromeOS   My Question or Issue  Where's the option to use my microSD card to download music...
  • kiyoshi-co-uk
  • Casual Listener
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Regional Music

PlanPremiumCountrySouth Africa DeviceHuawei P10 Plus + PCOperating SystemAndroid Oreo + Windows 10 My Question or Issue I don't want to see new releases for my country. How do I change this without having to change my country?

  • Newbie
  • Plan Premium Country South Africa  Device Huawei P10 Plus + PC Operating System Android Oreo + Windows 10   My Question or Issue  I don't want to see new releases for my coun...
  • jsannn
  • Community Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 436 Views
  • 1 replies
  • 0 likes

Djay 2 request failed: bad gateway 502 ​

PlanPremiumDeviceiPad 2018Operating SystemIOS11 My Question or IssueAlthough this topic appeared before, I haven’t found a solution to this specific problem. Whilst using Djay 2 with spotify it sometimes works fine and sometimes I get the message fro...

  • Newbie
  • Plan Premium Device iPad 2018 Operating System IOS11   My Question or Issue Although this topic appeared before, I haven’t found a solution to this specific problem. Whilst using Djay 2 ...
  • 519 Views
  • 0 replies
  • 0 likes
  • Other
  • 519 Views
  • 0 replies
  • 0 likes

[PS4] poor audio quality

I'm trialling Spotify premium but I'm finding the audio quality on the ps4 app has a very tinny muffled sound. I have a fibre connection and other apps like YouTube \iPlayer\Amazon which also have video have significantly better audio. I'm not expect...

  • Newbie
  • I'm trialling Spotify premium but I'm finding the audio quality on the ps4 app has a very tinny muffled sound. I have a fibre connection and other apps like YouTube \iPlayer\Amazon which also have vi...
  • jez12
  • Casual Listener
  • 37203 Views
  • 92 replies
  • 15 likes
  • music
    Other
  • 37203 Views
  • 92 replies
  • 15 likes

Solved!! Sonos and my Daily mix

In want to play my "Daily Mixes" on my Sonos, but can't find it there.Can you tell me if this is possible and what I had to do.If not, please create this possibility. Thanks.Harme van Kamp

  • Casual Listener
  • In want to play my "Daily Mixes" on my Sonos, but can't find it there. Can you tell me if this is possible and what I had to do. If not, please create this possibility.   Thanks. Harme van ...
  • tomcunn
  • Newbie
  • 11363 Views
  • 8 replies
  • 0 likes
  • 11363 Views
  • 8 replies
  • 0 likes

Playlist issues on web player

Plan: PremiumCountry: UKOperating System: Windows 10I'm using the web-playeron chrome and have done before in the past, if that helps.My Question or Issue: To access my playlists I must first click on them, wait and then reload the page otherwise the...

  • Casual Listener
  • Plan: Premium Country: UK Operating System: Windows 10 I'm using the web-playeron chrome and have done before in the past, if that helps. My Question or Issue: To access my pl...
  • -wk5khwe3_7ng
  • Casual Listener
  • 660 Views
  • 3 replies
  • 1 likes
  • 660 Views
  • 3 replies
  • 1 likes

Can I shuffle ALL of Spotify

I want to know if it's possible to shuffle Spotify. Not my library. Nothing connected to my account. I'm talking Spotify's library. The whole thing. All of it. No restrictions, no genres or categories.All. Of. Spotify.Any suggestions?

  • Newbie
  • I want to know if it's possible to shuffle Spotify. Not my library. Nothing connected to my account. I'm talking Spotify's library. The whole thing. All of it. No restrictions, no genres or categorie...
  • rednblu
  • Roadie
  • 2397 Views
  • 2 replies
  • 5 likes
  • 2397 Views
  • 2 replies
  • 5 likes

Spotify survey

I feel that the survey I was sent should be more than 2 questions. The survey doesn't give your employees justice on how hard they work to help solve subscribers problems. My problem wasn't solved but whoever it was who tried to help me tried very ha...

  • Newbie
  • I feel that the survey I was sent should be more than 2 questions. The survey doesn't give your employees justice on how hard they work to help solve subscribers problems. My problem wasn't solved bu...
  • 650 Views
  • 0 replies
  • 0 likes
  • Android
  • 650 Views
  • 0 replies
  • 0 likes

Contact Form Empties Message Field On Post Error

PlanFree/PremiumCountryCanada DeviceChrome Version 66.0.3359.181 (64-bit)Operating SystemWindows 10 My Question or Issue On this cotact form if there is any error when you click "POST" the message you typed out (plan, country, the question/issue) is ...

  • Regular
  • Plan Free/Premium Country Canada  Device Chrome Version 66.0.3359.181 (64-bit) Operating System Windows 10   My Question or Issue  On this cotact form if there...
  • 354 Views
  • 0 replies
  • 0 likes
  • Other
  • 354 Views
  • 0 replies
  • 0 likes

Discover Weekly showing songs and albums in different alphabet

PlanFree and PremiumCountry The NetherlandsDeviceAnyOperating SystemAny My Question or Issue Every now and then, my Discover Weekly shows a song and its album in a non-regular alphabet. (See attachment)When clicking on the artist (which is in regulat...

  • Newbie
  • Plan Free and Premium Country  The Netherlands Device Any Operating System Any   My Question or Issue  Every now and then, my Discover Weekly shows a song and its album in&nb...
  • 503 Views
  • 0 replies
  • 0 likes
  • 503 Views
  • 0 replies
  • 0 likes

Playlists not working on webplayer

Plan: PremiumCountry: UKOperating System: Windows 10I'm using the web-playeron chrome and have done before in the past, if that helps.My Question or Issue: To access my playlists I must first click on them, wait and then reload the page otherwise the...

  • Casual Listener
  • Plan: Premium Country: UK Operating System: Windows 10 I'm using the web-playeron chrome and have done before in the past, if that helps. My Question or Issue: To access my pl...
  • -wk5khwe3_7ng
  • Casual Listener
  • 644 Views
  • 1 replies
  • 0 likes
  • 644 Views
  • 1 replies
  • 0 likes

Solved!! Web player crashes instantly

Today I wanted to play a playlist. As soon as I clicked on the play button, the whole page became black. Now whenever I open spotify, it forwards me to open.spotify.com/browse/featured, displays the web player for less than half a second and then the...

  • Regular
  • Today I wanted to play a playlist. As soon as I clicked on the play button, the whole page became black.   Now whenever I open spotify, it forwards me to open.spotify.com/browse/featured,...
  • adman53
  • Newbie
  • 12299 Views
  • 24 replies
  • 3 likes
  • Other
  • 12299 Views
  • 24 replies
  • 3 likes