[WP8.1] Not Work

[CelesteNeyra]

Hi, I´ve a Premium subscription. In my Telephone with Windows Phone, Spotify not work. Every song stops few seconds after that it start.

[Steph_B]

Hey there!

Have you already tried restarting your device?

Reinstalling the app's worth a shot as well.

Let us know if this helps 🙂

[zapach_starca]

How about finally updating it? It's been over a year. That just shows disrespect towards WP users.

[CelesteNeyra]

Hi, I have already reinstall Spotify, but the same problem persists. With Wi fi or 3G, when I try to listen a song that I´ve already listened before, the music stops. This happens too with the music that I have as "available without connection".

[CelesteNeyra]

Hi, thanks! but I didn´t find a update for my WP.... My phone show me a message saying that is already updated.

[Steph_B]

In this case, we'd recommend deleting your offline devices by heading here.

Then, uninstall and reinstall the app following these steps.

Let us know if you keep having the same issue.

🙂

[CelesteNeyra]

Hi, I did that you said, but the problmem persist.