[Web Player] Site status?

[rouward]

Plan

Free

Country

Philippines

Device

PC, Laptop

Operating System

Windows 10 Pro, Windows 7 Professional SP1

My Question or Issue

What's the online status of the Web Player? Been using this since 2014 until just recently when we could no longer access the Web Player on any PCs and including on my newly purchased laptop with unresolve "An error occurred." And also the web player couldn't load the contents when it should before logging in (screenshot below). Did they finally discontinued operating the web player to force everyone to use the desktop app instead?

[Jᴀᴄᴋ]

Hey @rouward thanks for reaching out to the community,

You can check out a user made Spotify outage map here: https://downdetector.com/status/spotify

I would also recommend you download the Windows version which runs much better than the Web player.

Let me know,

Jack 🙂

[rouward]

Okay thank you very much, we hope the Web Player returns anytime!

[Guido]

Hey @rouward.

The Web Player should be working. There are no plans to remove the Web Player. We even improved it recently.

Could you please give us some more info about the Web Player:

• Does it happen on a work or private network?
• Screenshot of the error
• What happens if you try a different account
• What happens if you try a different web-browser

Looking forward to your reply 🙂

Have a nice day!