Why can't I find 'Sound Capsule' feature on my Spotify app?

[carolineeeee]

I do have Spotify Premuim, it's not Mini. Yet, I can't see a Sound Capsule Feature.

[Ximzend]

Hi @carolineeeee,

Your Sound Capsule is being launched, initially in Brazil, India and Indonesia.

Once it reaches more countries, this post will get updated with the information.

[Tetzeph]

I'm In Indonesia yet still doesn't showed up... 

[Dessi]

Hey @Tetzeph,

Thanks for reaching out!

Are you on the free service or do you have a Premium subscription? If you're on the free service, you won't be able to access Your Sound Capsule, since it's available to Spotify Premium users only. 

Keep us posted.

[ILuvAlyshia]

I keep seeing people show their Spotify sound capsules on tiktok but when I go on my Spotify app, I don’t have it there. I was told it wasn’t available in some regions and I’d like to know why because I really want to see mine. And yes I do have premium.

[Eni]

Hey there @ILuvAlyshia, 

Thanks for getting in touch about this here in the Community. We moved your post from the Ideas board to the relevant Help board, where it fits better.

Could you let us know which country your account is registered in? We'll check if Your Sound Capsule is available in your region. 

We'll be on the lookout.

[Toomuchdog177]

I'm in America and I can't find it at all. Is it available in my country?

[Dessi]

Hey @Toomuchdog177,

Thanks for reaching out and welcome to the Spotify Community!

As @Ximzend mentioned, Your Sound Capsule is currently only available in Brazil, India, and Indonesia to Premium subscribers on mobile (excluding Premium Mini), you can find more information here. We don’t have any further details to share at this time regarding other markets, unfortunately.

Hope this clears things up.

[WishEndDark]

This is a really cool feature! But it’s only available in some countries, I hope it will be available in other countries soon, people will love it.

[ryss07]

Mi región es latinoamericana la opción de sound Capsule está en esta región.?