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Why does webplayer not work?

Why does webplayer not work?

So I want to learn about the webplayer.

 

For me on my home network it doesn't work even though the desktop app works, Android and PS4 also work.

 

What is different? What is causing this? How do I fix it?

Reply
5 Replies

Hey there @Wonginism, welcome to the community!

 

What's the error message you are receiving? Can you try using a different web browser to see if that helps?

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

Screenshot (472).png

 

That is what it says so on both chrome and IE

Screenshot (472).png

@Wonginism I apologize for my late reply. Does it work if you use Google Chrome instead of Internet Explorer? Can you try disabling any firewalls/anti-viruses to see if that may be blocking it?

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

Yea it doesn't work on Chrome it is my main browser and thats where I first encounted the issue. But someone asked to try another browser.

 

I just find it funny that web player doesn't work while the apps on 3 platforms work fine.

 

Thanks for all your help though.

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