Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Madethisyaccidentw
  • Newbie
  • 11975 Views
  • 80 replies
  • 9 likes
  • Other
  • 11975 Views
  • 80 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20467 Views
  • 9 replies
  • 2 likes
  • Other
  • 20467 Views
  • 9 replies
  • 2 likes

Superuser Contribution Bug: The new Jam Feature on the Desktop App

PlanPremiumCountryDE DevicePCOperating SystemWindows 11 My Question or IssueIf im participating in a Jam of a friend and we are listenling to a playlist, every time a song is over and the next one plays, the song plays for 10 seconds and then jumps t...

  • Visitor
  • Plan Premium Country DE   Device PC Operating System Windows 11   My Question or Issue If im participating in a Jam of a friend and we are listenling to a playlist, every time a ...
  • Joan
  • Moderator
  • 242 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution My audio book An Untidy Death by Simon Brett has stopped at chapter 21.5

We have been listening to the above mentioned audio book quite successfully for several hours when it suddenly stopped at chapter 21.5 before the end of the story. Any suggestions or help would be appreciated.

  • Visitor
  • We have been listening to the above mentioned audio book quite successfully for several hours when it suddenly stopped at chapter 21.5 before the end of the story. Any suggestions or help would be a...
  • Novy
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Is there a way to add my playlist to the liked songs?

I made a playlist in which I saved all the songs I like. I want to add all the songs from that playlist to my “liked songs” playlist.

  • Visitor
  • I made a playlist in which I saved all the songs I like. I want to add all the songs from that playlist to my “liked songs” playlist.
  • Bittencourt
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Max audio quality in web player with Premium Mini plan

PlanPremium MiniCountryIndia DeviceChrome browser on Windows Operating SystemWindows 10 My Question or IssueBy browsing in the forums I found out that the max quality in Premium Mini plan is 160kbps OGG on a phone or a desktop app. But I couldn't fin...

  • Newbie
  • Plan Premium Mini Country India  Device Chrome browser on Windows  Operating System Windows 10   My Question or Issue By browsing in the forums I found out that the max quali...
  • OscarDC
  • Moderator
  • 271 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 271 Views
  • 1 replies
  • 0 likes

Lasse Stefanz låtar låter lika

Tjena! Är det bara jag som märkt att många av Lasse Stefanz låtar har samma ljud som en av deras nyaste låtar "Kom och rulla i mitt rullande hus". Tyckte bara att det var konstigt. Många av de låtarna finns i andra album med en annan tumnagel och låt...

  • Visitor
  • Tjena! Är det bara jag som märkt att många av Lasse Stefanz låtar har samma ljud som en av deras nyaste låtar "Kom och rulla i mitt rullande hus". Tyckte bara att det var konstigt. Många av de låtarn...
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Superuser Contribution All applications suggestion

PlanPremiumCountryUSADeviceAndroid, Windows, Roku, Vizio Smart TV, PS4, PS5, Alexa on Amazon deviceOperating SystemAny android and Windows, Roku OS, Vizio, PS OS, Amazon OS My Question or IssueI have a suggestion for all apps, on any platform.When so...

  • Casual Listener
  • Plan Premium Country USA Device Android, Windows, Roku, Vizio Smart TV, PS4, PS5, Alexa on Amazon device Operating System Any android and Windows, Roku OS, Vizio, PS OS, Amazon OS   My ...
  • Eni
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • Other
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inclusion of podcasts from other countries in the search tab.

I often want to know the most listened to podcasts in the world and I can't find them on the app. I'm learning English and I need to hear English to practice but I can't do it on Spotify

  • Casual Listener
  • I often want to know the most listened to podcasts in the world and I can't find them on the app. I'm learning English and I need to hear English to practice but I can't do it on Spotify
  • MihailY
  • Moderator
  • 306 Views
  • 3 replies
  • 1 likes
  • 306 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problème affichage paylist carplay

PlanpremiumCountryFranceDeviceIphone 14Operating SystemIOS 17.3.1 My Question or IssueBonjour, je rencontre une difficulté avec l'utilisation de spotify sur apple carplay je n'arrive plus à accéder à l'entièreté de ma playlist via carplay sans fil su...

  • Visitor
  •   Plan premium Country France Device Iphone 14 Operating System IOS 17.3.1   My Question or Issue Bonjour, je rencontre une difficulté avec l'utilisation de spotify sur apple car...
  • MihailY
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Tengo problemas con compartir las canciones en otras apps

Lo que ocurre es que cuando intento compartir la canción en Instagram (por ej) me sale que solo puedo compartir en los chats y no en las historias.

  • Visitor
  • Lo que ocurre es que cuando intento compartir la canción en Instagram (por ej) me sale que solo puedo compartir en los chats y no en las historias.
  • osornios
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Wear OS] Select something to play

When initially opening Spotify on Wear OS it always prompts to "Select something to play" despite audio already playing on phone. Only when the app is closed and reopened it populated with music data. Happens every time Spotify app is opened.

  • Newbie
  • When initially opening Spotify on Wear OS it always prompts to "Select something to play" despite audio already playing on phone. Only when the app is closed and reopened it populated with music data...
  • CslCheetah
  • Casual Listener
  • 762 Views
  • 4 replies
  • 2 likes
  • Other
  • 762 Views
  • 4 replies
  • 2 likes

Superuser Contribution Stopped working on Ford SYNC3 audio system

PlanPremiumCountryBelarusDeviceiPhone 10,Operating SystemiOS 16.7.5Spotify ver 8.9.19 My Question or IssueRecently, Spotify stopped working on the SINC3 audio system ver.3.4, which is installed in my 6th gen Ford Mustang. I see the track name on the ...

  • Newbie
  • Plan Premium Country Belarus Device iPhone 10, Operating System iOS 16.7.5 Spotify ver 8.9.19   My Question or Issue Recently, Spotify stopped working on the SINC3 audio system ver....
  • Maria
  • Moderator
  • 253 Views
  • 3 replies
  • 1 likes
  • 253 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Mobile notification for podcasts I no longer subscribe to

Hello, I'm using Spotify on the mobile app and I'm having a problem that I can't solve. Maybe the community can help me? I get notifications for every new episode of podcasts I subscribed to in the past, despite unsubscribing from them a long time ag...

  • Casual Listener
  • Hello,   I'm using Spotify on the mobile app and I'm having a problem that I can't solve. Maybe the community can help me?   I get notifications for every new episode of podcasts I subs...
  • AlecCollins
  • Casual Listener
  • 2016 Views
  • 7 replies
  • 0 likes
  • Other
  • 2016 Views
  • 7 replies
  • 0 likes

Khruangbin Fans First newsletter - Berlin tickets link wrong...

PlanPremium/FamilyCountryGermany My Question or IssueHi all,Just received a Spotify newsletter promoting Khruangbin concerts in Europe.It offers early access to concert tickets. Sadly the link to the Berlin event is not correct and links to the Antwe...

  • Casual Listener
  • Plan Premium/Family Country Germany     My Question or Issue Hi all, Just received a Spotify newsletter promoting Khruangbin concerts in Europe. It offers early access to concert...
  • Swang1
  • Visitor
  • 394 Views
  • 5 replies
  • 1 likes
  • Other
  • 394 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify mutes while connected to car via Bluetooth

PlanPremiumCountryCzech RepublicDevicexiaomi redmi note 10 proOperating System11 RKQ1.200826.002 - Android 11 My Question or IssueWhen I connect my phone via Bluetooth to my Skoda Superb 2017 and start some song on Spotify, it runs great, until the s...

  • Casual Listener
  • Plan Premium Country Czech Republic Device xiaomi redmi note 10 pro Operating System 11 RKQ1.200826.002 - Android 11   My Question or Issue When I connect my phone via Bluetooth to my ...
  • Caribu
  • Newbie
  • 1409 Views
  • 4 replies
  • 0 likes
  • 1409 Views
  • 4 replies
  • 0 likes

Superuser Contribution Play the ablum when I click the giant green play button instead of the stupid queue

When I search for an album and hit the play button, that means I want to listed to the album. I never want to listen to whatever **bleep** you've added to my queue, I want to listen to whatever I am clicking play on. Seriously, the way queues work is...

  • Visitor
  • When I search for an album and hit the play button, that means I want to listed to the album. I never want to listen to whatever **bleep** you've added to my queue, I want to listen to whatever I am ...
  • Vasil
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos app: A few bugs to fix

PlanPremium DuoCountryUnited KingdomDeviceiPhone XR, iPad and MacBook AirOperating SystemiOS 17, iPadOS 17 and macOS Big Sur My Question or IssueI've spotted some bugs/errors in the Spotify integration in the Sonos app. I specifically talking about u...

  • Regular
  • Plan Premium Duo Country United Kingdom Device iPhone XR, iPad and MacBook Air Operating System iOS 17, iPadOS 17 and macOS Big Sur   My Question or Issue I've spotted some bugs/errors...
  • MihailY
  • Moderator
  • 548 Views
  • 4 replies
  • 0 likes
  • Sonos
  • 548 Views
  • 4 replies
  • 0 likes

Cyrus ONE Cast - can't connect

PlanPremiumCountryPolandDevice(Samsung S23, PC)Operating System(Android 14, Windows 10) Suddenly I can't cast music to my Cyrus ONE Cast amplifier. I can choose it from list of available devices, it's recognized as Google Cast device, but I get only ...

  • Casual Listener
  • Plan Premium Country Poland Device (Samsung S23, PC) Operating System (Android 14, Windows 10)   Suddenly I can't cast music to my Cyrus ONE Cast amplifier. I can choose it from list of...
  • Salata
  • Casual Listener
  • 261 Views
  • 1 replies
  • 0 likes
  • Chromecast
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution why the playlist that i share and a person saves dissapears later

I share some of my playlists with other people. The problem is that some time later the playlists that i shared and these people have saved dessaper from their saved playlists. So my question is- how to share a playlist so that a person could save it...

  • Visitor
  • I share some of my playlists with other people. The problem is that some time later the playlists that i shared and these people have saved dessaper from their saved playlists. So my question is- how...
  • Joan
  • Moderator
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes