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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7184 Views
  • 49 replies
  • 6 likes
  • Other
  • 7184 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19143 Views
  • 9 replies
  • 2 likes
  • Other
  • 19143 Views
  • 9 replies
  • 2 likes

I don’t like the updated Spotify. I want the heart back. It’s inconvenient when driving

I believe the heart aspect of adding songs to your likes playlist is better than the new sleep timer. I feel as if the heart works because it’s not like every time I’m listening to Spotify I’m going to sleep. When driving the heart is also easier. I ...

  • Visitor
  • I believe the heart aspect of adding songs to your likes playlist is better than the new sleep timer. I feel as if the heart works because it’s not like every time I’m listening to Spotify I’m going ...
  • Dylanforr
  • Visitor
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Porque no pueden verificar mi correo?

Les envío correo para que puedan verificar mi correo y si me llega pero al dar clic en verificar me aparece un recuadro con lo sentimos no pudimos verificar su correo y así no puedo subir mi podcast

  • Visitor
  • Les envío correo para que puedan verificar mi correo y si me llega pero al dar clic en verificar me aparece un recuadro con lo sentimos no pudimos verificar su correo y así no puedo subir mi podcast
  • Lyubka
  • Moderator
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Login on Samsung TV Problems

PlanPremiumCountryUnited Kingdom DeviceSamsung TVOperating System My Question or IssueI have been running Spotify on my Samsung TV for a few years no problem. I reloaded the App a few weeks back as artwork has dropped off. That's still a problem but ...

  • Music Fan
  • Plan Premium Country United Kingdom   Device Samsung TV Operating System       My Question or Issue I have been running Spotify on my Samsung TV for a few years no&nbs...
  • jacquie_arnott
  • Music Fan
  • 539 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 539 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Process to get deal with Spotify as a Music Distributor

Hello team,Myself Rabiul Rhmn, content manager of 'Daredo' a music distributor. I'm writing to you this to know about, How can we sign our music distributor with Spotify? Or How can we get direct deal our music distributor as Spotify provider directo...

  • Newbie
  • Hello team, Myself Rabiul Rhmn, content manager of 'Daredo' a music distributor. I'm writing to you this to know about, How can we sign our music distributor with Spotify? Or How can we get direct d...
  • Yordan
  • Moderator
  • 603 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 603 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle button turns off when clicking a new playlist on PC

PlanPremium Duo planCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhen clicking play on a playlist shuffle is turned off, I then turn it on however if i cl...

  • Visitor
  •   Plan Premium Duo plan Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Is...
  • Joan
  • Moderator
  • 167 Views
  • 1 replies
  • 0 likes
  • Other
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Numan one Internetradio Crashes (maybe when Loading Spotify Connect Cover)

Hey guys! First im German, sorry for my English!Im Using a Numan One 2.1 Internetradio. When i try Spotify Connect, the Radio works for about 15-20Seconds. Than it Restarts. It wont Dislplay the Cover of the Song. When im in the Menu and Scrolling ar...

  • Music Fan
  • Hey guys! First im German, sorry for my English! Im Using a Numan One 2.1 Internetradio. When i try Spotify Connect, the Radio works for about 15-20Seconds. Than it Restarts. It wont Dislplay the Co...
  • JvanSteenderen
  • Regular
  • 6062 Views
  • 90 replies
  • 8 likes
  • Connect
  • 6062 Views
  • 90 replies
  • 8 likes

Solved!!Superuser Contribution iOS push notification of new podcast no longer has add to your episodes option

PlanFreeCountryUKDeviceiPhone XROperating SystemiOS 17 My Question or Issuea few updates ago the option to add new podcast episodes to the your episodes section vanished from the push notifications. I’m not sure if it’s a bug or intended. I really li...

IMG_3989.png
  • Casual Listener
  • Plan Free Country UK Device iPhone XR Operating System iOS 17   My Question or Issue a few updates ago the option to add new podcast episodes to the your episodes section vanished from...
  • Lyubka
  • Moderator
  • 297 Views
  • 3 replies
  • 0 likes
  • Other
  • 297 Views
  • 3 replies
  • 0 likes

Superuser Contribution Не могу зайти в свой аккаунт

Не могу получить доступ к своему аккаунту. (привязан к почте с которой пишу). Пыталась зайти через Гугл аккаунт. Пишет, что-то пошло не так. Пыталась зайти через логин и пароль. Тоже самое. Сбрасывала пароль, приходило письмо на почту. Перейдя по ссы...

  • Visitor
  • Не могу получить доступ к своему аккаунту. (привязан к почте с которой пишу). Пыталась зайти через Гугл аккаунт. Пишет, что-то пошло не так. Пыталась зайти через логин и пароль. Тоже самое. Сбрасыва...
  • Joan
  • Moderator
  • 3508 Views
  • 3 replies
  • 0 likes
  • 3508 Views
  • 3 replies
  • 0 likes

Compatible MP3 Players in 2023

HelloMy daughter doesn't have a phone but would like to be able to listen to music. I want to get her an MP3 player but finding it unclear which ones ill be able to put the spofity app on. The last community post I could find on this was early 2000 a...

  • Newbie
  • Hello My daughter doesn't have a phone but would like to be able to listen to music. I want to get her an MP3 player but finding it unclear which ones ill be able to put the spofity app on. The last...
  • Maxim
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • Connect
    music
    Other
    Philips
    Sony
  • 392 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Crossfading, Gapless and Normalize Volume for Google Chromecast

These three features are disabled when we listen Spotify on Chromecast, Smart TVs apps and also Playstation/Xbox One: - Crossfading- Gapless- Normalize Volume These three features are very important, and most of them the 'Normalize Volume' once there...

  • Visitor
  • These three features are disabled when we listen Spotify on Chromecast, Smart TVs apps and also Playstation/Xbox One:   - Crossfading - Gapless - Normalize Volume   These three f...
  • Youckle
  • Casual Listener
  • 13702 Views
  • 6 replies
  • 14 likes
  • crossfading
    gapless
    Normalize Volume
  • 13702 Views
  • 6 replies
  • 14 likes

Support Site Opens in IP Language

I am in authenticated state, opening the website from Android app-> Settings -> SupportAnd even though Spotify is aware that I am an English speaking user, it still pulls up the site in the language of the IP address. This is ridiculous. For example,...

  • Casual Listener
  • I am in authenticated state, opening the website from Android app-> Settings -> Support And even though Spotify is aware that I am an English speaking user, it still pulls up the site in the l...
  • Maxim
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • Other
  • 103 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Search keyboard no longer loads on Sony Smart TV

My Question or IssueAfter a recent update of the Spotify App on my Sony Bravia Smart TV, the search function no longer works correctly. At first it started loading the Google speech search rather than the keyboard option - now it just doesn't load ei...

  • Casual Listener
  •     My Question or Issue After a recent update of the Spotify App on my Sony Bravia Smart TV, the search function no longer works correctly. At first it started loading the Google speech...
  • rgd1
  • Newbie
  • 10031 Views
  • 13 replies
  • 7 likes
  • Sony
    TV
  • 10031 Views
  • 13 replies
  • 7 likes

Superuser Contribution Family plan with Alexa, can't play on multi devices despite multi accounts and separate setup

PlanPremium - FamilyCountryUKDevice3x Amazon Dots My Question or IssueWe have 3 separate Alexa Dots in our house. Each is setup with their own Amazon accounts (myself, child 1 and child 2). Each Dot is linked to Spotify with separate accounts (myself...

  • Casual Listener
  • Plan Premium - Family Country UK Device 3x Amazon Dots   My Question or Issue We have 3 separate Alexa Dots in our house. Each is setup with their own Amazon accounts (myself, child 1 an...
  • Senormano
  • Newbie
  • 5107 Views
  • 16 replies
  • 0 likes
  • music
    Other
  • 5107 Views
  • 16 replies
  • 0 likes

Superuser Contribution I can't open Spotify from one of my computers

I've been getting this for months when I want to use spotify in my desk computer: "This site cannot be accessed The web page at https://open.spotify.com/__noul__?l2l=1&nd=1 may be temporarily down or permanently moved to a new web address. ERR_ADDRES...

  • Visitor
  • I've been getting this for months when I want to use spotify in my desk computer: "This site cannot be accessed The web page at https://open.spotify.com/__noul__?l2l=1&nd=1 may be temporarily dow...
  • MihailY
  • Moderator
  • 667 Views
  • 3 replies
  • 3 likes
  • 667 Views
  • 3 replies
  • 3 likes

Superuser Contribution Chromecast does not finish songs and plays next song 10 seconds early

PlanPremiumCountryGermanyDevice(Chromecast v1, iPhone SE, Windows 10)Operating System(latest on all devices as of today) My Question or IssueWhen playing is transferred to Chromecast like an album or a playlist songs are not finished. This happens bo...

  • Casual Listener
  • Plan Premium Country Germany Device (Chromecast v1, iPhone SE, Windows 10) Operating System (latest on all devices as of today)   My Question or Issue When playing is transferred to Ch...
  • grimsan
  • Regular
  • 3899 Views
  • 53 replies
  • 5 likes
  • Chromecast
  • 3899 Views
  • 53 replies
  • 5 likes

False Advertisement of No Advertisements

PlanPremium Family CountryU.S.Device(Google Pixel 3A XL)Operating System(Android 12) My Question or IssueWhen we have premium accounts, we shouldn't be getting advertisements in anything. Spotify is double dipping, by allowing podcast makers to put a...

  • Roadie
  • Plan Premium Family  Country U.S. Device (Google Pixel 3A XL) Operating System (Android 12)   My Question or Issue When we have premium accounts, we shouldn't be getting advertise...
  • MadmanOnWheels
  • Roadie
  • 180 Views
  • 2 replies
  • 0 likes
  • Other
  • 180 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts will not play faster than 2.0x

When I play podcasts in the Spotify app they will only play at 2.0x even if I set the speed to 3.5x. It only worked when I downloaded the podcast.

  • Visitor
  • When I play podcasts in the Spotify app they will only play at 2.0x even if I set the speed to 3.5x. It only worked when I downloaded the podcast. 
  • Lyubka
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • Other
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs greyed out / spotify app search doesn't work on mac / don't have a twitter to ask for help

It's really interresting that spotify doesn't offer other contact forms than this community cause I have a lot of issues. First: suddenly, almost all songs on web player (including ALL playlists) are greyed out and I can't select none of them specifi...

  • Music Fan
  • It's really interresting that spotify doesn't offer other contact forms than this community cause I have a lot of issues.   First: suddenly, almost all songs on web player (including ALL playl...
  • Oh-look-a-Spot
  • Casual Listener
  • 2186 Views
  • 3 replies
  • 1 likes
  • music
    Other
  • 2186 Views
  • 3 replies
  • 1 likes