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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • PrankedParsley
  • Newbie
  • 18196 Views
  • 117 replies
  • 11 likes
  • Other
  • 18196 Views
  • 117 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21560 Views
  • 9 replies
  • 2 likes
  • Other
  • 21560 Views
  • 9 replies
  • 2 likes

Superuser Contribution What's happening with Alexa integration?

For the past few months I have been experiencing issues with Alexa integration that are making the overall Spotify experience quite frustrating. It used to work very well, but now it is a messa. Amazon seems not to be willing or able to do anything, ...

  • Music Fan
  • For the past few months I have been experiencing issues with Alexa integration that are making the overall Spotify experience quite frustrating. It used to work very well, but now it is a messa. Amaz...
  • benpowellguitar
  • Regular
  • 770 Views
  • 3 replies
  • 1 likes
  • music
  • 770 Views
  • 3 replies
  • 1 likes

Spotify on LG WebOS TV not working correctly with bluetooth keyboard

PlanPremium CountryUSA DeviceLG 55SK8000PUA smart TV Operating SystemWebOS My Question or IssueUsing the TV remote to type (such as in the Spotify search box) is slow and tedious. I would like to use a keyboard. I have a bluetooth keyboard that works...

  • Newbie
  • Plan Premium   Country USA   Device LG 55SK8000PUA smart TV   Operating System WebOS   My Question or Issue Using the TV remote to type (such as in the Spotify s...
  • 231 Views
  • 0 replies
  • 0 likes
  • Logitech
    TV
  • 231 Views
  • 0 replies
  • 0 likes

Superuser Contribution When I search a song, Spotify only plays that song over and over

This problem only appears on my android phone, on my PC it works just fineWhen I search a song, Spotify only plays that song over and over and doesn't play similar songs anymoreI'm having this issue for almost two weeks now, I tried reinstalling the ...

  • Visitor
  • This problem only appears on my android phone, on my PC it works just fine When I search a song, Spotify only plays that song over and over and doesn't play similar songs anymore I'm having this is...
  • MihailY
  • Moderator
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jeg har blitt hacket på min konto så dere får ikke trekt betaling. Venter

HeiJeg har blitt hacket på min betalings konto. Venter på nytt kort. Legger til nytt når jeg mottar det fra banken. Håper dere har forståelse for det?

  • Visitor
  • Hei Jeg har blitt hacket på min betalings konto. Venter på nytt kort. Legger til nytt når jeg mottar det fra banken. Håper dere har forståelse for det?
  • Yordan
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have non-real time lyrics been disabled?

(Web-player - Chrome - Windows 10) A couple of days ago I was able to click/double-click on a song and have a smaller font size, non-real time version of the lyrics display - has this feature been removed? It now only seems to open the artist/album i...

  • Newbie
  • (Web-player - Chrome - Windows 10) A couple of days ago I was able to click/double-click on a song and have a smaller font size, non-real time version of the lyrics display - has this feature bee...
  • Maria
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please can you add a help category for Spotify Web?

In the Help Wizard form I'm typing into right now, the Category dropdown offers categories for the desktop and mobile apps, but there is no category for the Spotify Web app (i.e. https://open.spotify.com). Please can you add this category so that tho...

  • Roadie
  • In the Help Wizard form I'm typing into right now, the Category dropdown offers categories for the desktop and mobile apps, but there is no category for the Spotify Web app (i.e. https://open.spotify...
  • aspiers
  • Roadie
  • 168 Views
  • 2 replies
  • 0 likes
  • 168 Views
  • 2 replies
  • 0 likes

Why is only classical music playing in autoplay?

Whenever I finish listening to one of my playlists, Spotify immediately starts playing instrumentals/classical music. When I go to the queue, every single song is an instrumental/classical song, and no matter what I do it only plays that type of musi...

  • Casual Listener
  • Whenever I finish listening to one of my playlists, Spotify immediately starts playing instrumentals/classical music. When I go to the queue, every single song is an instrumental/classical song, and ...
  • RuefulIy
  • Casual Listener
  • 557 Views
  • 2 replies
  • 0 likes
  • 557 Views
  • 2 replies
  • 0 likes

Artist profile not showing up when you type name

- I'm working with an upcoming artist right now and his profile does not show up for people when you type it in the search bar.- He is currently at 3k monthly listeners. I know this will not be an issue as that # goes up but how do I get his name to ...

  • Roadie
  • - I'm working with an upcoming artist right now and his profile does not show up for people when you type it in the search bar. - He is currently at 3k monthly listeners. I know this will not be an ...
  • 259 Views
  • 0 replies
  • 0 likes
  • Other
  • 259 Views
  • 0 replies
  • 0 likes

Superuser Contribution App incorrectly said I listened to audiobook cahpters

The other day I was listening to an audiobook via a bluetooth device, and when I disconnected the bluetooth device and turned off the bluetooth on my phone the playing should have stopped like it always had in the past. Instead I wake up to find that...

  • Visitor
  • The other day I was listening to an audiobook via a bluetooth device, and when I disconnected the bluetooth device and turned off the bluetooth on my phone the playing should have stopped like it alw...
  • Eni
  • Moderator
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Is spotify kids available in Poland?

I have seen that there is Spotify Kids app, but for some reason, I cannot see it in my App Store? How do I install one?

  • Visitor
  • I have seen that there is Spotify Kids app, but for some reason, I cannot see it in my App Store? How do I install one?
  • Bittencourt
  • Spotify Star
  • 555 Views
  • 1 replies
  • 0 likes
  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution can i know the username of someone in a playlist's link?

someone sent me a link to a playlist but i can't find their username in it how can i find it? the playlist is deleted now

  • Visitor
  • someone sent me a link to a playlist but i can't find their username in it how can i find it? the playlist is deleted now
  • Yordan
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Let's introduce ourselves!

Since several weeks, even if I have a premium account, I cannot add songs to specific playlists - that was not the case previously - also if I wish to hear other songs than playlists I have I simply go to search or one of my playlist song's radio. Wh...

  • Visitor
  • Since several weeks, even if I have a premium account, I cannot add songs to specific playlists - that was not the case previously - also if I wish to hear other songs than playlists I have I simply ...
  • Yordan
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Visible HTML code

PlanPremiumDeviceChrome browser, pretty sure version is not importantOperating SystemBug can be seen on both Linux and Windows 10, probably not OS-based My Question or IssueThere's visible HTML on the home page when using web player. Check the attach...

  • Visitor
  • Plan Premium Device Chrome browser, pretty sure version is not important Operating System Bug can be seen on both Linux and Windows 10, probably not OS-based   My Question or Issue There...
  • chaserabenn
  • Visitor
  • 823 Views
  • 2 replies
  • 2 likes
  • 823 Views
  • 2 replies
  • 2 likes

Superuser Contribution album artworks rounded edges

it’s quite a pity you decided on rounding off the edges of album artworks. it was not intended by their artists and i‘ve seen cases where the missing edges were interfering.

  • Visitor
  • it’s quite a pity you decided on rounding off the edges of album artworks. it was not intended by their artists and i‘ve seen cases where the missing edges were interfering. 
  • AlejaR
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

I was promised 30 minutes of ad free listening but only got 20

This message is for Spotify lawyers: I got an ad promising 30 minutes of ad-free listening at the beginning of my listening session. I've been short-changed before so started a stop watch. I got 23 minutes 10 seconds. This is what the FTC and state c...

  • Visitor
  • This message is for Spotify lawyers: I got an ad promising 30 minutes of ad-free listening at the beginning of my listening session. I've been short-changed before so started a stop watch. I got 23 m...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

I can't find switching to data for downloading my music on app Spotify.

I want to allow data downloading on my Spotify app, but I can't find the data thing in my settings. It's not there. I hav latest version of Spotify. Can I switch Spotify to data downloading for few minutes and then switch it back to wifi? I want to s...

  • Casual Listener
  • I want to allow data downloading on my Spotify app, but I can't find the data thing in my settings. It's not there. I hav latest version of Spotify. Can I switch Spotify to data downloading for few m...
  • magdalenatrubanova
  • Casual Listener
  • 658 Views
  • 2 replies
  • 0 likes
  • 658 Views
  • 2 replies
  • 0 likes