Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Nickp2300
  • Visitor
  • 12396 Views
  • 82 replies
  • 9 likes
  • Other
  • 12396 Views
  • 82 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20536 Views
  • 9 replies
  • 2 likes
  • Other
  • 20536 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Podcast Still on spotify after deleting account

Good evening, I have a problem. I am trying to delete the old version of my podcast. I deleted my old account, but the old podcast is still visible on Spotify after a month. I cannot get back into my old account. I was told to delete the podcast by t...

  • Casual Listener
  • Good evening,   I have a problem. I am trying to delete the old version of my podcast. I deleted my old account, but the old podcast is still visible on Spotify after a month. I cannot get bac...
  • AlejaR
  • Moderator
  • 614 Views
  • 1 replies
  • 0 likes
  • podcast
  • 614 Views
  • 1 replies
  • 0 likes

2 things about listening to podcasts on Spotify that I hate.....

I primarily listen to podcasts on Spotify but there are 2 specific things I hate about listening to podcasts on Spotify: [1] If I start listening to a podcast episode on Spotify on my iPhone and then later if I want to resume listening to that same e...

  • Newbie
  • I primarily listen to podcasts on Spotify but there are 2 specific things I hate about listening to podcasts on Spotify:   [1] If I start listening to a podcast episode on Spotify on my iPhone...
  • 141 Views
  • 0 replies
  • 0 likes
  • Other
  • 141 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Issue with Echo Connect

Last week my Echo in my kitchen broke. It's name was "Küche". I got a replacement and also called it "Küche". Then something weird happend. The old device shows up in Spotify like "Küche)(&(/%/=/)=(&(%" now (see attached picture). I logged every devi...

  • Music Fan
  • Last week my Echo in my kitchen broke. It's name was "Küche". I got a replacement and also called it "Küche". Then something weird happend.  The old device shows up in Spotify like "Küche)(&...
  • Zhiloone
  • Newbie
  • 5387 Views
  • 32 replies
  • 1 likes
  • Connect
  • 5387 Views
  • 32 replies
  • 1 likes

Rewind button greyed out, free service

I want to rewind songs, but the rewind button is greyed out, and I can't buy premium

  • Visitor
  • I want to rewind songs, but the rewind button is greyed out, and I can't buy premium
  • Jose_M
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Сняли деньги, но не пользовался премиум

Пожалуйста помогите сегодня у меня сняло 4,99 доллара, но я не пользовался премиум что делать

  • Newbie
  • Пожалуйста помогите сегодня у меня сняло 4,99 доллара, но я не пользовался премиум что делать
  • AlejaR
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bouton supprimer un titre n'existe plus dans nouvelle version application

Depuis la suppression du coeur pour liker un titre, il est possible de liker en cliquant sur + mais je ne trouve pas comment supprimer le titre, j'ai peur de supprimer la playlist entière

  • Newbie
  • Depuis la suppression du coeur pour liker un titre, il est possible de liker en cliquant sur + mais je ne trouve pas comment supprimer le titre, j'ai peur de supprimer la playlist entière 
  • AlejaR
  • Moderator
  • 1921 Views
  • 1 replies
  • 0 likes
  • 1921 Views
  • 1 replies
  • 0 likes

Unable to login

Hi unable to login in Spotify even after taking subscription 

  • Visitor
  • Hi unable to login in Spotify even after taking subscription 
  • Anyk17
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

private session

How do you get private session on Spotify web it has dissappeared

  • Visitor
  • How do you get private session on Spotify web it has dissappeared
  • Anyk17
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't people find my playlist?

No one can find my playlist without being sent a link or by going into my Spotify profile and looking at my public playlists,You can't find it by searching for it by name. Do you need a premium account for people to find your playlists?

  • Newbie
  • No one can find my playlist without being sent a link or by going into my Spotify profile and looking at my public playlists, You can't find it by searching for it by name.    Do you nee...
  • sadiewinchesterauth
  • Newbie
  • 21007 Views
  • 18 replies
  • 8 likes
  • music
    Other
  • 21007 Views
  • 18 replies
  • 8 likes

Web player plays wrong songs

As the title goes, my web player plays wrong songs. My other playlists work fine, but my "saved songs" don't play normally. Whenever I play a certain song, a wrong song will be played. I don't want to delete all my saved songs and start all over agai...

  • Casual Listener
  • As the title goes, my web player plays wrong songs. My other playlists work fine, but my "saved songs" don't play normally. Whenever I play a certain song, a wrong song will be played. I don't want t...
  • Marit-V
  • Newbie
  • 1712 Views
  • 12 replies
  • 5 likes
  • 1712 Views
  • 12 replies
  • 5 likes

Simple devices that hold Spotify with all features

This may seem like a rather odd unique question/situation. I am looking for a device JUST for Spotify. The thing is, I love the Spotify app. I love how they create and curate playlist, recommended artists, etc. I love all the features the Spotify app...

  • Visitor
  • This may seem like a rather odd unique question/situation. I am looking for a device JUST for Spotify. The thing is, I love the Spotify app. I love how they create and curate playlist, recommended ar...
  • Maxim
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • music
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is the any Spotify affiliate program?

I am the creator of Web Maish, a blog that covers all the latest news and tips related to Technology, Computers, the Internet, Social Media, SEO, and Blogging. Following are the categories which I like to write aboutI have written different blogs on ...

  • Casual Listener
  • I am the creator of Web Maish, a blog that covers all the latest news and tips related to Technology, Computers, the Internet, Social Media, SEO, and Blogging. Following are the categories ...
  • FlaminJumpers
  • Casual Listener
  • 23169 Views
  • 3 replies
  • 0 likes
  • 23169 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to ungroup Sonos speakers

I have 2 Sonos speakers and until today, both came up separately as an option to connect from my Android Samsung Galaxy phone. This morning when using Spotify the 2 speakers have been grouped together, useful at times but if I only want music on one,...

  • Regular
  • I have 2 Sonos speakers and until today, both came up separately as an option to connect from my Android Samsung Galaxy phone.   This morning when using Spotify the 2 speakers have been groupe...
  • Prefdavid
  • Regular
  • 1126 Views
  • 2 replies
  • 0 likes
  • Sonos
  • 1126 Views
  • 2 replies
  • 0 likes

Superuser Contribution mi hermana no puede ingresar a su cuenta

buen día, mi hermana usa con frecuencia spotify pero desde hace aprox una semana no está pudiendo ingresar a su cuenta para utilizar la app le salta como que su Gmail esta en uso cando intenta crear una cuenta nueva, pero cuando intenta acceder a su ...

  • Visitor
  • buen día, mi hermana usa con frecuencia spotify pero desde hace aprox una semana no está pudiendo ingresar a su cuenta para utilizar la app  le salta como que su Gmail esta en uso cando intenta...
  • Maria
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files on Web Player

PlanFreeCountryUnited StatesDeviceWeb PlayerOperating SystemAsus Chromebook My Question or IssueI just recently got this Chromebook, and have been using the Web Player. I know there is an app, but it hasn't been working at all for me. On the Web Play...

  • Casual Listener
  • Plan Free Country United States Device Web Player Operating System Asus Chromebook   My Question or Issue I just recently got this Chromebook, and have been using the Web Player. I kno...
  • spoty2021
  • Casual Listener
  • 17124 Views
  • 4 replies
  • 2 likes
  • Other
  • 17124 Views
  • 4 replies
  • 2 likes

Os recursos de monetização ainda não estão disponíveis na sua região

A seguinte mensagem está aparecendo em minha aba de Monetização no Spotify for Podcasters:'Os recursos de monetização ainda não estão disponíveis na sua região'.Gostaria de saber como posso fazer para que meu podcast seja monetizado.

  • Visitor
  • A seguinte mensagem está aparecendo em minha aba de Monetização no Spotify for Podcasters: 'Os recursos de monetização ainda não estão disponíveis na sua região'. Gostaria de saber como posso f...
  • Bittencourt
  • Spotify Star
  • 307 Views
  • 1 replies
  • 0 likes
  • Other
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I remove a device from my spotify?

I want to remove a device I signed into from my spotify. The person also plays while I'm playing mine and it is annoying as hell.

  • Visitor
  • I want to remove a device I signed into from my spotify. The person also plays while I'm playing mine and it is annoying as hell.
  • AlejaR
  • Moderator
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

folders for similar playlists

I’ve made loads of playlists but some of them are quite similar to each other but not exactly the same. Could there be a feature that allows the spotify user to create folders of similar playlists so it’s more organised and easier to use?﫶

  • Visitor
  • I’ve made loads of playlists but some of them are quite similar to each other but not exactly the same. Could there be a feature that allows the spotify user to create folders of similar playlists so...
  • Kailey9
  • Visitor
  • 172 Views
  • 2 replies
  • 0 likes
  • 172 Views
  • 2 replies
  • 0 likes