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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Kmc359
  • Visitor
  • 15599 Views
  • 100 replies
  • 10 likes
  • Other
  • 15599 Views
  • 100 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20910 Views
  • 9 replies
  • 2 likes
  • Other
  • 20910 Views
  • 9 replies
  • 2 likes

Superuser Contribution I have an empty folder with no name that I cannot delete

Hi,I have an empty playlist with no name and no songs in them that are stuck in my library. When I click on them I just get a loading screen. This is the same on the app.This may be caused by me not using spotify for years? maybe these playlists cont...

  • Visitor
  • Hi, I have an empty playlist with no name and no songs in them that are stuck in my library. When I click on them I just get a loading screen. This is the same on the app. This may be caused by...
  • theflight
  • Casual Listener
  • 510 Views
  • 4 replies
  • 1 likes
  • 510 Views
  • 4 replies
  • 1 likes

3rd party advertisement in podcasts

PlanPremiumCountryDenmarkDeviceHuawei phone, desktop computer, laptop, TV.Operating SystemWindows 10My Question or IssueHiI am an insomniac who uses podcasts with rainsounds to sleep. This has worked fine, up until 3rd party advertisement started bre...

  • Casual Listener
  • Plan Premium Country Denmark Device Huawei phone, desktop computer, laptop, TV. Operating System Windows 10 My Question or Issue Hi I am an insomniac who uses podcasts with rainsounds to sl...
  • Leamuran
  • Casual Listener
  • 776 Views
  • 3 replies
  • 0 likes
  • Other
  • 776 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't rewind or fast forward a song to a certain timestamp

I can't find any articles or tutorials on how to fix this. The last time I used Spotify, (which was about 3 months ago), I'm not having any problems or anything related to this. Is this some kind of update?

  • Visitor
  • I can't find any articles or tutorials on how to fix this. The last time I used Spotify, (which was about 3 months ago), I'm not having any problems or anything related to this. Is this some kind of ...
  • Elena
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution More help on unzipping and adding your extended listening history to stats.fm

I've tried now on two different occasions to add my lifetime listening history to stats.fm so my lifetime top songs and albums are more accurate. I've followed all steps countless times and it seems I'm stuck when it comes to unzipping the files and ...

  • Regular
  • I've tried now on two different occasions to add my lifetime listening history to stats.fm so my lifetime top songs and albums are more accurate. I've followed all steps countless times and it seems ...
  • Novy
  • Moderator
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log in my old account on my new phone

Hi spotify, why can't I log in to my old account with my old phone number on my new phone? Please help me because I have Premium account on my old account. Thank u so much.

  • Visitor
  • Hi spotify, why can't I log in to my old account with my old phone number on my new phone? Please help me because I have Premium account on my old account.  Thank u so much.
  • OscarDC
  • Moderator
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect to Yamaha TSR-7850 device using Spotify Connect anymore

My Yamaha TSR-7850 AV receiver used to work perfectly fine with Spotify Connect, and then all of a sudden, it stopped working. I still see "AV Receiver" in the list of devices I can connect to in the Spotify app, but when I try connecting to it, it t...

  • Casual Listener
  • My Yamaha TSR-7850 AV receiver used to work perfectly fine with Spotify Connect, and then all of a sudden, it stopped working. I still see "AV Receiver" in the list of devices I can connect to in the...
  • QTstop
  • Newbie
  • 1514 Views
  • 8 replies
  • 0 likes
  • 1514 Views
  • 8 replies
  • 0 likes

Superuser Contribution My library

I decided to make new account but I have existing premium account. Is it possible to transfer my library to new account? Thanks

  • Visitor
  • I decided to make new account but I have existing premium account. Is it possible to transfer my library to new account? Thanks 
  • OscarDC
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Library Folders for Playlists

I have so many playlists, it would be nice to put the playlists in subfolders.

  • Visitor
  • I have so many playlists, it would be nice to put the playlists in subfolders. 
  • OscarDC
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Remove the feature for swipe back to the main menu (for mobile)

When I swipe for go to the next song it returns to the main menu, it's annoying this is a new feature but it's not good

  • Newbie
  • When I swipe for go to the next song it returns to the main menu, it's annoying this is a new feature but it's not good
  • OscarDC
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shawn Ryan Show episodes # 87 with Michael Shellenberger won't play on desktop version.

Shawn Ryan Show episodes won't play on desktop version. Specifically episode # 87 with Michael Shellenberger parts 1 & 2.

  • Visitor
  • Shawn Ryan Show episodes won't play on desktop version. Specifically episode # 87 with Michael Shellenberger parts 1 & 2.
  • Vasil
  • Moderator
  • 582 Views
  • 1 replies
  • 0 likes
  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts still auto-downloading episodes after toggling off

PlanFree/PremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have auto-downloads turned on for a handful of podcasts that I listen to regularly and li...

  • Casual Listener
  • Plan Free/Premium Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I h...
  • Lyubka
  • Moderator
  • 1719 Views
  • 3 replies
  • 1 likes
  • Other
  • 1719 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Exclusive Merch

I was sent an email regarding an exclusive Blue Vinyl of Smithereens, by Joji, for being a top listener this year. However, when I clicked the link, I was sent to a website called Linkfire, and it seemed to be a dead end. I made an account but nothin...

  • Visitor
  • I was sent an email regarding an exclusive Blue Vinyl of Smithereens, by Joji, for being a top listener this year. However, when I clicked the link, I was sent to a website called Linkfire, and it se...
  • MihailY
  • Moderator
  • 1568 Views
  • 3 replies
  • 1 likes
  • 1568 Views
  • 3 replies
  • 1 likes

When will Spotify require IOS above IOS 16?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • Other
  • 251 Views
  • 1 replies
  • 0 likes

Stop deceptive marketing of audiobooks.

To promote audiobooks as being "Included in Premium" but then require payment to listen to it in its entirety without waiting a month is misleading and surely internationally so.

  • Newbie
  • To promote audiobooks as being "Included in Premium" but then require payment to listen to it in its entirety without waiting a month is misleading and surely internationally so. 
  • Maxim
  • Spotify Star
  • 192 Views
  • 1 replies
  • 1 likes
  • 192 Views
  • 1 replies
  • 1 likes

Solved!! Unable to play video on desktop at all

PlanFree/PremiumCountryUnited StatesDeviceHP All-in-one DesktopOperating SystemWindows 10 My Question or IssueI want to be able to watch the Distractible podcast videos on my PC, but no matter what I do, I'm unable to access video at all. There's no ...

  • Casual Listener
  • Plan Free/Premium Country United States Device HP All-in-one Desktop Operating System Windows 10   My Question or Issue I want to be able to watch the Distractible podcast videos on my...
  • Bethylee
  • Casual Listener
  • 369 Views
  • 2 replies
  • 0 likes
  • Other
  • 369 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play everywhere (in the same network)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello everyone. In the list of available speakers, I have all the Alexa devices, plus the Bos...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello e...
  • alexcasu
  • Casual Listener
  • 908 Views
  • 2 replies
  • 1 likes
  • Connect
  • 908 Views
  • 2 replies
  • 1 likes

Superuser Contribution Podcasters

PlanPremiumCountryBelarus DeviceiPhone 12 ProOperating SystemiOS 16 My Question or IssueHello. I can't log in to the Podcasters app

  • Visitor
  • Plan Premium Country Belarus  Device iPhone 12 Pro Operating System iOS 16   My Question or Issue Hello. I can't log in to the Podcasters app  
  • MihailY
  • Moderator
  • 265 Views
  • 1 replies
  • 0 likes
  • Chromecast
  • 265 Views
  • 1 replies
  • 0 likes

New Audible Service

Hi, I have just started using the new audio book service which is great but I didn't realise there was a time limit on the hours you can listen. I went to bed listening to a book, and used up all my hours! I think it would be better to limit the numb...

  • Visitor
  • Hi, I have just started using the new audio book service which is great but I didn't realise there was a time limit on the hours you can listen.  I went to bed listening to a book, and used up a...
  • Prague
  • Community Legend
  • 250 Views
  • 1 replies
  • 1 likes
  • 250 Views
  • 1 replies
  • 1 likes

Alexa Voice Control of Spotify on PC

Is there any way to control spotify playing on a PC using Alexa on a remote echo show (or other device)? I can ask Alexa to play music on the Echo Show, and then use "play on this device" to transfer that playing song to the PC, but then can't do any...

  • Newbie
  • Is there any way to control spotify playing on a PC using Alexa on a remote echo show (or other device)? I can ask Alexa to play music on the Echo Show, and then use "play on this device" to transf...
  • jaschiefferart
  • Newbie
  • 672 Views
  • 1 replies
  • 2 likes
  • Other
  • 672 Views
  • 1 replies
  • 2 likes

Superuser Contribution I may be able to help you!?

Hello im currently in school to get my bachelor's in computer science minior in finance and I feel like I could help you with your app and platform. The first idea is I know you have your Ai Dj but I feel like you should invest more into that and mak...

  • Visitor
  • Hello im currently in school to get my bachelor's in computer science minior in finance and I feel like I could help you with your app and platform. The first idea is I know you have your Ai Dj but I...
  • Maria
  • Moderator
  • 496 Views
  • 2 replies
  • 1 likes
  • 496 Views
  • 2 replies
  • 1 likes