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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 13048 Views
  • 83 replies
  • 9 likes
  • Other
  • 13048 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20666 Views
  • 9 replies
  • 2 likes
  • Other
  • 20666 Views
  • 9 replies
  • 2 likes

Spotify app won't download from kindle appstore

I see the spotify app when in the appstore on my kindle, but it will not download. I removed and rebooted kindle, but still no download. This seemed to happen when I signed into Spotify on a new smart TV. Before deleting Spotify, the app said I was i...

  • Visitor
  • I see the spotify app when in the appstore on my kindle, but it will not download.  I removed and rebooted kindle, but still no download.  This seemed to happen when I signed into Spotify o...
  • Amayy
  • Spotify Star
  • 803 Views
  • 1 replies
  • 0 likes
  • 803 Views
  • 1 replies
  • 0 likes

Where can I buy a gift card?

I want to be sure I'm buying an authorized Spotify gift card. Does Spotify sell gift cards directly? If not, how can I find an authorized retailer?

  • Newbie
  • I want to be sure I'm buying an authorized Spotify gift card. Does Spotify sell gift cards directly? If not, how can I find an authorized retailer?
  • knnx_
  • Casual Listener
  • 1299 Views
  • 2 replies
  • 0 likes
  • 1299 Views
  • 2 replies
  • 0 likes

Lyrics in Russian & Ukrainian not available on TV, available everywhere else.

PlanPremiumCountryPolandDeviceSony Bravia X94JOperating SystemGoogle TV My Question or IssueI noticed that lyrics of Russian and Ukrainian songs don't show up on TV, but are available on all other devices I tested this on. It seems this issue isn't r...

  • Visitor
  • Plan Premium Country Poland Device Sony Bravia X94J Operating System Google TV   My Question or Issue I noticed that lyrics of Russian and Ukrainian songs don't show up on TV, but are ...
  • 170 Views
  • 0 replies
  • 0 likes
  • TV
  • 170 Views
  • 0 replies
  • 0 likes

Superuser Contribution Jordan Peterson Podcasts do not Work

PlanFree/Premium (Both)CountrySpain (VPN running through France)DeviceDell Elitebook LaptopOperating SystemWindows 10 Enterprise My Question or IssueI've tried all options, except downloading the app (because I cannot on this laptop). For some reason...

  • Regular
  • Plan Free/Premium (Both) Country Spain (VPN running through France) Device Dell Elitebook Laptop Operating System Windows 10 Enterprise   My Question or Issue I've tried all options, e...
  • Need_Assistance
  • Regular
  • 665 Views
  • 2 replies
  • 0 likes
  • Other
  • 665 Views
  • 2 replies
  • 0 likes

Apple TV -> HomePod audio output

PlanPremium CountryBrazil DeviceApple TV 4K Operating SystemtvOS 13.3.1 My Question or Issue 1. Turn on your Apple TV2. Change the audio output to HomePod3. Open the Spotify app and play a songSound remains on TV and not on HomePodYou need to pair th...

  • Gig Goer
  • Plan Premium   Country Brazil   Device Apple TV 4K   Operating System tvOS 13.3.1   My Question or Issue   1. Turn on your Apple TV 2. Change the audio output ...
  • yoonnel
  • Composer
  • 1286 Views
  • 2 replies
  • 4 likes
  • Other
    TV
  • 1286 Views
  • 2 replies
  • 4 likes

Superuser Contribution Ctrl + L shortcut opens search menu but doesn't always highlight the searchbar

My IssueThe Ctrl + L shortcut to bring up search doesn't always highlight the searchbar, meaning I'd sometimes have to click the searchbar with my mouse to type into it. This only happens sometimes which makes me think this is unintended behaviour wh...

  • Newbie
  • My Issue The Ctrl + L shortcut to bring up search doesn't always highlight the searchbar, meaning I'd sometimes have to click the searchbar with my mouse to type into it. This only happens sometimes...
  • Eni
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • Other
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanent Collaborator Codes

I would like the ability to make collaborator codes permanent. For instance, every year I make a playlist for my new hockey team dressing room. It would be nice to have permanent codes for this. Not everyone will notice or join during the 7 day windo...

  • Visitor
  • I would like the ability to make collaborator codes permanent.   For instance, every year I make a playlist for my new hockey team dressing room. It would be nice to have permanent codes for t...
  • Eni
  • Moderator
  • 474 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify is not supported on this device

Hello, I have Premium spotify account (just verified that), Yamaha MusicCast BAR 400 soundbar (which officially is supported to work with spotify connect) and Amazon Echo Dot 3. I can not make Alexa playing the music from spotify on the soundbar toug...

  • Regular
  • Hello,   I have Premium spotify account (just verified that), Yamaha MusicCast BAR 400 soundbar (which officially is supported to work with spotify connect) and Amazon Echo Dot 3. I ...
  • kekkokk
  • Casual Listener
  • 2439 Views
  • 6 replies
  • 0 likes
  • Connect
    Other
  • 2439 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Music Stuttering when Playing on Fire TV Stick

PlanPremiumCountryUSADeviceFire TV Stick 4K MaxOperating SystemFire OS 7.6.4.6 My Question or IssueWhen playing music on the fire stick, there are moments where the song will stutter in its playback (quickly pausing and playing repeatedly) until the ...

  • Casual Listener
  • Plan Premium Country USA Device Fire TV Stick 4K Max Operating System Fire OS 7.6.4.6   My Question or Issue When playing music on the fire stick, there are moments where the song will...
  • Dian
  • Spotify Legend
  • 496 Views
  • 1 replies
  • 0 likes
  • music
    Onkyo
    TV
  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Artists: songs missing on Releases tab that do shows up on Songs tab

My Question or IssueEvery release distributed by external labels, whether it is a single, EP or remix, shows up on both my 'Songs' and 'Releases' tab on Spotify for Artists. There are 4 tracks I have released myself via Distrokid and my own label cal...

  • Casual Listener
  • My Question or Issue Every release distributed by external labels, whether it is a single, EP or remix, shows up on both my 'Songs' and 'Releases' tab on Spotify for Artists. There are 4 tracks I ha...
  • Dian
  • Spotify Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • Other
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web player won't work, says unsupported browser.

when I go to open the web player it says unsupported browser, I'm on Chrome OS and updates are all up to date, it's not a school/work device and internet allows the app. It's a new chrome book I just got, the last one I had was a school one but the a...

  • Newbie
  • when I go to open the web player it says unsupported browser, I'm on Chrome OS and updates are all up to date, it's not a school/work device and internet allows the app. It's a new chrome book I just...
  • Dian
  • Spotify Legend
  • 1780 Views
  • 1 replies
  • 0 likes
  • 1780 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with listening with my friends in a session

While listening to music in a session with my friend the songs play for couple seconds and then go back to the start and I can’t even skip to the part he is listening to. He makes the sessions on the phone (cuz the feature on discord sometimes just d...

  • Casual Listener
  • While listening to music in a session with my friend the songs play for couple seconds and then go back to the start and I can’t even skip to the part he is listening to. He makes the sessions on the...
  • Susan_GP
  • Moderator
  • 223 Views
  • 3 replies
  • 0 likes
  • Other
  • 223 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Friend activity shows "1 hour" for friends who are currently listening

PlanPremiumCountryDeviceDell LaptopOperating SystemWindows 10 Enterprise My Question or IssueFriend activity shows "1 hour" for friends who are currently listening at that moment, instead of the usual symbol. I log onto Spotify on a different compute...

  • Casual Listener
  • Plan Premium Country Device Dell Laptop Operating System Windows 10 Enterprise   My Question or Issue Friend activity shows "1 hour" for friends who are currently listening at that mome...
  • mete1099
  • Casual Listener
  • 2172 Views
  • 2 replies
  • 0 likes
  • music
  • 2172 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts won't sync between ios devices

I'm not able to sync podcasts between my iPhone and iPad. If I go onto 'new episodes' on my iPhone and mark episodes as played this doesn't reflect on my iPad, which means I have about two months worth of 'unplayed' episodes on my iPad - despite the ...

  • Casual Listener
  • I'm not able to sync podcasts between my iPhone and iPad. If I go onto 'new episodes' on my iPhone and mark episodes as played this doesn't reflect on my iPad, which means I have about two months wor...
  • Touchoffrost84
  • Casual Listener
  • 781 Views
  • 2 replies
  • 0 likes
  • Other
  • 781 Views
  • 2 replies
  • 0 likes