Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • seaturtle22
  • Newbie
  • 16583 Views
  • 104 replies
  • 11 likes
  • Other
  • 16583 Views
  • 104 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21154 Views
  • 9 replies
  • 2 likes
  • Other
  • 21154 Views
  • 9 replies
  • 2 likes

Superuser Contribution how to get previous version of spotify?

I have two iPads.#1 iPad on Version 8.7.92.521 which works great keeping the screen active showing me cover art as well as whats playing further allowing me to select previous, next, like it, lyrics, etc.#2 iPad was upgraded to Version 8.8.22.312 of ...

  • Newbie
  • I have two iPads. #1 iPad on Version 8.7.92.521 which works great keeping the screen active showing me cover art as well as whats playing further allowing me to select previous, next, like it, lyric...
  • OscarDC
  • Moderator
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Next episode of podcast not autoplaying

I noticed that within the last 12ish hours that the next episode of a podcast that I'm listening to isn't automatically playing. This is happening both on the mobile app and PC app. When an episode finishes, I have to manually go and select the next ...

  • Visitor
  • I noticed that within the last 12ish hours that the next episode of a podcast that I'm listening to isn't automatically playing. This is happening both on the mobile app and PC app. When an episode f...
  • Dian
  • Spotify Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • Other
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Short Video Mode

Excuse me for a few days here, and I had a problem, the Spotify Categories no longer appear as what I recently listened to, etc. Now only videos from my playlists appear in Short Videos.Try everything, enable and disable options in Settings,Restart S...

  • Casual Listener
  • Excuse me for a few days here, and I had a problem, the Spotify Categories no longer appear as what I recently listened to, etc. Now only videos from my playlists appear in Short Videos. Try everyth...
  • gabarrasa
  • Casual Listener
  • 1144 Views
  • 4 replies
  • 0 likes
  • music
  • 1144 Views
  • 4 replies
  • 0 likes

Superuser Contribution audiobook

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just purchase on audiobook on spotify on my computer and it will not go into my library on...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • AlejaR
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please stop putting asmr ads on spotify

PlanFreeCountryUSADevicePCOperating SystemWindows 11 App My Question or IssueI don't have premium so I get ads and I get some ads like the Sports Clips asmr ad. I do not like ads that have asmr. I've seen another user post something similar 5 years b...

  • Newbie
  • Plan Free Country USA Device PC Operating System Windows 11 App   My Question or Issue I don't have premium so I get ads and I get some ads like the Sports Clips asmr ad. I do not like...
  • Eni
  • Moderator
  • 887 Views
  • 1 replies
  • 2 likes
  • Other
  • 887 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Podcasts] Bookmarks in Podcasts

I like to listen to podcasts or other playlists. If I want to hear some music in between I have to remember at what point (or at what time) I stopped and manually jump to that time in order to continue where I left off. It would be great to have book...

  • Newbie
  • I like to listen to podcasts or other playlists. If I want to hear some music in between I have to remember at what point (or at what time) I stopped and manually jump to that time in order to contin...
  • AlejaR
  • Moderator
  • 1406 Views
  • 1 replies
  • 3 likes
  • Podcasts
  • 1406 Views
  • 1 replies
  • 3 likes

Superuser Contribution [Playlists] Podcast episodes appeared in "This is ..." playlist

I don't listen to podcasts, and even if I were, I can't imagine a scenario where music and podcasts should be intermixed. So it's a little strange for me to start listening to a "This is " playlist and a few songs in be listening to a podcast, even i...

  • Casual Listener
  • I don't listen to podcasts, and even if I were, I can't imagine a scenario where music and podcasts should be intermixed. So it's a little strange for me to start listening to a "This is <artist&g...
  • Alex
  • Spotify Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast "On Repeat" question?

Operating System(iOS 15.7.3) My Question or IssueI have a question. If I listen to one podcast episode a lot, would the podcast episode would appear on my "On Repeat" playlist?

  • Newbie
  • Operating System (iOS 15.7.3)   My Question or Issue I have a question. If I listen to one podcast episode a lot, would the podcast episode would appear on my "On Repeat" playlist?
  • Alex
  • Spotify Legend
  • 1133 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1133 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Remove Item from Top Podcasts

I want to remove a podcast from my top podcasts. I don’t know why it is even there, I just tried listening to three episodes for school, not finishing any, so how is it in my top list of podcasts. Though I haven’t listened to any podcasts lately, Spo...

  • Visitor
  • I want to remove a podcast from my top podcasts.  I don’t know why it is even there, I just tried listening to three episodes for school, not finishing any, so how is it in my top list of podcas...
  • 4ccd-6y3_fjy6
  • Newbie
  • 198809 Views
  • 16 replies
  • 157 likes
  • Other
  • 198809 Views
  • 16 replies
  • 157 likes

Superuser Contribution script made my spotify and personal account bug

I activated a script that supposedly was for something in particular that I don't remember because I was cleaning files and I opened it and activated it, after that cleaning I decided to listen to music on spotify, when I see that I can't play music,...

  • Visitor
  • I activated a script that supposedly was for something in particular that I don't remember because I was cleaning files and I opened it and activated it, after that cleaning I decided to listen to mu...
  • AlejaR
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Very High" Audio Quality ? Cannot change to this setting?

When tried to change audio streaming setting, even a premium cannot upgrade it from "high" to "very high".

  • Casual Listener
  • When tried to change audio streaming setting, even a premium cannot upgrade it from "high" to "very high".
  • OscarDC
  • Moderator
  • 4974 Views
  • 3 replies
  • 0 likes
  • 4974 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify ads not playing

the ad screen shows and the bar is moving but no sound plays and it doesnt play the song after. i now have to reload or close the window to play the next song. what do i do?

  • Visitor
  • the ad screen shows and the bar is moving but no sound plays and it doesnt play the song after. i now have to reload or close the window to play the next song. what do i do?
  • Lyubka
  • Moderator
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I shuffle ALL the songs on a playlist?

i have a 200 song playlist that only plays the same 50-60 songs over and over. I have already uninstalled and reinstalled the app. That didn't help

  • Visitor
  • i have a 200 song playlist that only plays the same 50-60 songs over and over. I have already uninstalled and reinstalled the app. That didn't help
  • Vasil
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Xbox mini menu won’t show up

My Question or Issuei have Spotify on my Xbox one, and just recently I noticed that the little mini menu you get when you press the Xbox button stopped showing all it says is “Spotify”. I’ve already tried restarted my console, I’ve uninstalled and re...

  • Newbie
  • My Question or Issue i have Spotify on my Xbox one, and just recently I noticed that the little mini menu you get when you press the Xbox button stopped showing all it says is “Spotify”. I’ve alread...
  • 192 Views
  • 0 replies
  • 0 likes
  • music
  • 192 Views
  • 0 replies
  • 0 likes

Superuser Contribution I applied for an internship at Spotify when will I hear back?

I applied for the legal internship at Spotify in February and still have not heard back, I was wondering when I would be updated on my application status?

  • Visitor
  • I applied for the legal internship at Spotify in February and still have not heard back, I was wondering when I would be updated on my application status?
  • Eni
  • Moderator
  • 1696 Views
  • 1 replies
  • 0 likes
  • 1696 Views
  • 1 replies
  • 0 likes

How can I get my playlists in another music platform like Anghami here?

Wanna be premium user in Spotify but I have a problem with collecting my playlists once again in another platform, so my question is about any way to get them from my old music platform. Thanks for helping

  • Newbie
  • Wanna be premium user in Spotify but I have a problem with collecting my playlists once again in another platform, so my question is about any way to get them from my old music platform. Thanks for h...
  • kaworu_bloodpaw
  • Roadie
  • 339 Views
  • 1 replies
  • 1 likes
  • 339 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song not visible on spotify and i have not blocked it too

Song name is Apna Bana le by Arijit Singh. The whole album is not visible to me and i have checked the blocked list too it is not there. pls help asap

  • Visitor
  • Song name is Apna Bana le by Arijit Singh. The whole album is not visible to me and i have checked the blocked list too it is not there. pls help asap
  • Lyubka
  • Moderator
  • 358 Views
  • 1 replies
  • 1 likes
  • 358 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files not showing up on Android or PC

I have gone into my settings and changed it to allow local files, but I am not seeing any of the local files I want. There are a ton of old ones that were already on my devices that I fan access, but nothing I download new is showing up. I have also ...

  • Visitor
  • I have gone into my settings and changed it to allow local files, but I am not seeing any of the local files I want. There are a ton of old ones that were already on my devices that I fan access, but...
  • Vasil
  • Moderator
  • 1200 Views
  • 1 replies
  • 0 likes
  • 1200 Views
  • 1 replies
  • 0 likes

Spotify Blends not involving my top artist

I am having trouble with my Spotify Blends with friends not including my top artist. I've looked at it for a couple of weeks now (6?) and I have ~5 blend playlists with friends but I always found it odd that my top artist doesn't have a spot in it. I...

  • Visitor
  • I am having trouble with my Spotify Blends with friends not including my top artist. I've looked at it for a couple of weeks now (6?) and I have ~5 blend playlists with friends but I always found it ...
  • Icedd
  • Visitor
  • 890 Views
  • 6 replies
  • 11 likes
  • 890 Views
  • 6 replies
  • 11 likes

Superuser Contribution Wrong grammar in German

The error message below is wrong. Correct would be: "Beim Laden des Künstlers ist wohl etwas schief gelaufen"In gender form "Beim Laden des*der Künstlers*in ist wohl etwas schief gelaufen" would be correct I guess.

  • Casual Listener
  • The error message below is wrong. Correct would be: "Beim Laden des Künstlers ist wohl etwas schief gelaufen" In gender form "Beim Laden des*der Künstlers*in ist wohl etwas schief gelaufen" would ...
  • AlejaR
  • Moderator
  • 644 Views
  • 3 replies
  • 0 likes
  • 644 Views
  • 3 replies
  • 0 likes