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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 13159 Views
  • 83 replies
  • 9 likes
  • Other
  • 13159 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20687 Views
  • 9 replies
  • 2 likes
  • Other
  • 20687 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Web player error: Device not found

I use web player to listen to songs After pausing and leaving the computer for a period of time (a few hours), when I return to the computer again, I cannot continue playing music Devtools shows error:POST https://guc-spclient.spotify.com/connect-sta...

  • Casual Listener
  • I use web player to listen to songs   After pausing and leaving the computer for a period of time (a few hours), when I return to the computer again, I cannot continue playing music   D...
  • natoehv
  • Visitor
  • 2437 Views
  • 3 replies
  • 0 likes
  • Other
  • 2437 Views
  • 3 replies
  • 0 likes

Superuser Contribution Data Delay

Hello everybody! I have a podcast on Spotify and I noticed that over the past few days that it say's that there is a data delay. Normally that wouldn't be a problem, but my analytics haven't updated in three days. Is it a problem on my end or is anyo...

  • Visitor
  • Hello everybody! I have a podcast on Spotify and I noticed that over the past few days that it say's that there is a data delay. Normally that wouldn't be a problem, but my analytics haven't updated ...
  • Alex
  • Spotify Legend
  • 1872 Views
  • 12 replies
  • 1 likes
  • Other
  • 1872 Views
  • 12 replies
  • 1 likes

Superuser Contribution No puedo restablecer música que oculte

Hola, mi hermana pequeña oculto por error una canción que me gusta mucho, investigue como recuperarla y seguí todos los pasos pero aún así no puedo restablecer la canción. (La opción: "Mostrar canciones que no se pueden reproducir" está activada)

  • Visitor
  • Hola, mi hermana pequeña oculto por error una canción que me gusta mucho, investigue como recuperarla y seguí todos los pasos pero aún así no puedo restablecer la canción. (La opción: "Mostrar cancio...
  • Vasil
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant Download music, i have space, i am on primum.

I cant download music, i am primum, I have space available on my phone, But there is no download button anywhere/ where it is supposed to be. i started the primum trial base but everyone says i should still be able to download but it wont let me. Ple...

  • Visitor
  • I cant download music, i am primum, I have space available on my phone, But there is no download button anywhere/ where it is supposed to be. i started the primum trial base but everyone says i shoul...
  • Lyubka
  • Moderator
  • 181 Views
  • 1 replies
  • 1 likes
  • 181 Views
  • 1 replies
  • 1 likes

Superuser Contribution Bluetooth speaker unable to control volume when listening to podcasts

Plan: PremiumCountry: USADevice: iPhone 13 ProOperating System: iOS 16.2Spotify version: 8.7.94.551 I have a Bose SoundLink Flex speaker that I connect to my iPhone via Bluetooth to listen to podcasts at a speed of 1.5x (my normal setting). However, ...

  • Regular
  • Plan: Premium Country: USA Device: iPhone 13 Pro Operating System: iOS  16.2 Spotify version: 8.7.94.551   I have a Bose SoundLink Flex speaker that I connect to my iPhone via Bluetoo...
  • Lyubka
  • Moderator
  • 1059 Views
  • 8 replies
  • 0 likes
  • Other
  • 1059 Views
  • 8 replies
  • 0 likes

Superuser Contribution Optimizing a playlist adds already added songs.

I've got a playlist with about 2000 songs. The optimize playlist feature says it goes through about 950~ ish, instead of the entire list. This is bug one, or expected behaviour. I have no clue.The feature then recomends adding songs that are already ...

  • Newbie
  • I've got a playlist with about 2000 songs. The optimize playlist feature says it goes through about 950~ ish, instead of the entire list. This is bug one, or expected behaviour. I have no clue. Th...
  • Eni
  • Moderator
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

I can't play the song "I Really Want to Stay at Your House"

Whenever i try to play the song it tells me it can't be played until it will be available on the app for Mobile. Thing is that all of my friends can play it, even on a free account it works. It just doesn't on my account, doesn't work neither on PC n...

  • Casual Listener
  • Whenever i try to play the song it tells me it can't be played until it will be available on the app for Mobile. Thing is that all of my friends can play it, even on a free account it works. It just ...
  • kaworu_bloodpaw
  • Roadie
  • 1055 Views
  • 7 replies
  • 0 likes
  • 1055 Views
  • 7 replies
  • 0 likes

Normalize Volume is not working

PlanFreeCountryBrazilDevicePCOperating SystemWindows 11 My Question or IssueI'd like so much that the "Normalize volume" setting worked (Settings / Audio Quality / Normalize volume). It is very annoying to have to put volume up/down from music to mus...

  • Casual Listener
  • Plan Free Country Brazil Device PC Operating System Windows 11   My Question or Issue I'd like so much that the "Normalize volume" setting worked (Settings / Audio Quality / Normalize ...
  • kaworu_bloodpaw
  • Roadie
  • 940 Views
  • 1 replies
  • 0 likes
  • music
  • 940 Views
  • 1 replies
  • 0 likes

The album cover doesn't show up anymore when I try and share a song?

It was working and it stopped. It happens when I press the share option the picture disappears I've tried with a few songs and it still doesn't work

  • Visitor
  • It was working and it stopped. It happens when I press the share option the picture disappears 😞 I've tried with a few songs and it still doesn't work
  • kaworu_bloodpaw
  • Roadie
  • 1258 Views
  • 1 replies
  • 0 likes
  • 1258 Views
  • 1 replies
  • 0 likes

[Community][Developer] Overriding Accounts/ Retrieving Deleted Accounts

To cut a long story short this is what happened:My ex-boyfriend and I dated for 4 years before breaking up. He was in charge of all things joint/ family sharing like Spotify, Netflix, etc. He created the family account using his email and at the time...

  • Newbie
  • To cut a long story short this is what happened: My ex-boyfriend and I dated for 4 years before breaking up. He was in charge of all things joint/ family sharing like Spotify, Netflix, etc. He creat...
  • 211 Views
  • 0 replies
  • 0 likes
  • Developer
  • 211 Views
  • 0 replies
  • 0 likes

Why can't I download my playlists when I have premium?

I paid for premium like I do every month and there's a receipt for it but when I try to download my playlists I get a pop up that says I've discovered a premium feature and to get premium.

  • Visitor
  • I paid for premium like I do every month and there's a receipt for it but when I try to download my playlists I get a pop up that says I've discovered a premium feature and to get premium.
  • Bittencourt
  • Spotify Star
  • 572 Views
  • 1 replies
  • 0 likes
  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Partnership] Send Presale Codes Before The Sale Starts

Gracie Abrams had a Spotify Presale planned at 1/**bleep** codes were not emailed until 1.5 hours after the sale had started, and since it was concurrent with the American Express Presale, no Gracie Abrams fans were able to get tickets through the Sp...

  • Visitor
  • Gracie Abrams had a Spotify Presale planned at 1/**bleep** codes were not emailed until 1.5 hours after the sale had started, and since it was concurrent with the American Express Presale, no Gracie ...
  • Vasil
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • null
    Partnership
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group session stops playing for everyone when 1 of us gets a call/plays vid

When in a group session on a distance, so both from our own device, the music pauses for everyone when one of us gets a call or watches a video, even with video volume set to zero. Wich means you can't do much else on your phone while listening to Sp...

  • Casual Listener
  • When in a group session on a distance, so both from our own device, the music pauses for everyone when one of us gets a call or watches a video, even with video volume set to zero. Wich means you can...
  • Joan
  • Moderator
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify on fireTV stopped working, after 6 months of no problems.

cant log into my accont on spotify on fireTV with any available method -- qr code, regular u/p, spotify.com/pair or by selecting the TV from my phone. i have only one WIFI, its 250mpbs+, all other streaming apps on fireTV are working. i uninstalled a...

  • Newbie
  • cant log into my accont on spotify on fireTV with any available method -- qr code, regular u/p, spotify.com/pair or by selecting the TV from my phone. i have only one WIFI, its 250mpbs+, all other st...
  • Lyubka
  • Moderator
  • 340 Views
  • 3 replies
  • 0 likes
  • 340 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why does the feedback form appear out of nowhere on the website?

While filling out the Help Wizard for another issue, I was interrupted by a second modal requesting feedback for the website. I'm sure this is causing some accessibility issue(s); it's very annoying.Can this be replaced with a less intrusive notifica...

  • Regular
  • While filling out the Help Wizard for another issue, I was interrupted by a second modal requesting feedback for the website. I'm sure this is causing some accessibility issue(s); it's very annoying...
  • AlejaR
  • Moderator
  • 718 Views
  • 7 replies
  • 0 likes
  • 718 Views
  • 7 replies
  • 0 likes

The add collaborators option arent even showing up

Me an my friend want to make a playlist together but ive looked around everywhere and it doesnt show up at all

  • Visitor
  • Me an my friend want to make a playlist together but ive looked around everywhere and it doesnt show up at all
  • kaworu_bloodpaw
  • Roadie
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Songs repeat when switching to new devices

I notice there's a locked topic for this from 2015. It certainly has been a problem in the past but then it seemed to have been fixed. However, as I noted in the topic of the major issue that emerged late last year - where the queue was stopping & bl...

  • Gig Goer
  • I notice there's a locked topic for this from 2015. It certainly has been a problem in the past but then it seemed to have been fixed. However, as I noted in the topic of the major issue that emerged...
  • kaworu_bloodpaw
  • Roadie
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

Some users dont see my new profile name and photo

Not all my friends see the changes in my profile name and photo. They keep seeing the old one and I’ve changed it 2 days ago

  • Casual Listener
  • Not all my friends see the changes in my profile name and photo. They keep seeing the old one and I’ve changed it 2 days ago
  • Martingr91
  • Casual Listener
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes