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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Kmc359
  • Visitor
  • 15580 Views
  • 100 replies
  • 10 likes
  • Other
  • 15580 Views
  • 100 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20908 Views
  • 9 replies
  • 2 likes
  • Other
  • 20908 Views
  • 9 replies
  • 2 likes

Superuser Contribution The search bar inside my playlists and the "downloaded" logo has desapeared

When I swipe down at the top of my playlists the search bar isn't showing anymore. Also the little green arrow next to downloaded songs doesn't show neither... What can I do ? Is it maybe possible to come back to the ancient version of spotify I had?...

  • Visitor
  • When I swipe down at the top of my playlists the search bar isn't showing anymore. Also the little green arrow next to downloaded songs doesn't show neither... What can I do ? Is it maybe possible to...
  • JeroenRentmeester
  • Visitor
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
  • 0 likes

youtubeへのアップロード

youtubeでspotifyのプレイリストをアップロードしている人がいますが著作権に問題はないですか? ダウンロードしたプレイリストをアップロードすることは可能ですか?

  • Newbie
  • youtubeでspotifyのプレイリストをアップロードしている人がいますが 著作権に問題はないですか?   ダウンロードしたプレイリストをアップロードすることは可能ですか?
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Superuser Contribution How can I see/edit settings in Spotify Connect

When listening to Spotify via a streamer device with Spotify Connect, how do I check and edit the settings it is using? I.e. social sharing of "listening to", crossfading music, automatic playing etc.?

  • Casual Listener
  • When listening to Spotify via a streamer device with Spotify Connect, how do I check and edit the settings it is using?   I.e. social sharing of "listening to", crossfading music, automatic pl...
  • Eni
  • Moderator
  • 508 Views
  • 1 replies
  • 0 likes
  • Connect
  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect security leak??

Hi I sold my device which I used for Spotify Connect. I removed the device from de device list. But the device appeared again in the list. I could even connect and play music and control the volume. I verified this with the new owner of the device. S...

  • Music Fan
  • Hi I sold my device which I used for Spotify Connect.  I removed the device from de device list.  But the device appeared again in the list. I could even connect and play music and control...
  • Graulr
  • Newbie
  • 2258 Views
  • 7 replies
  • 1 likes
  • Connect
  • 2258 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify app integration with Jaguar Ipace

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi - My jaguar Ipace on Pivi Pro systems has a Spotify app in built. Pre March 2022 this worked really well however after this the app didnt wo...

  • Regular
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi - My jaguar Ipace on Pivi Pro systems has  a...
  • Vasil
  • Moderator
  • 964 Views
  • 1 replies
  • 0 likes
  • 964 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi I can not access my account on another device.

My other phone wont allow me to add my account. I even copied the email and password. Still don't want to log in, says incorrect password and username combination

  • Visitor
  • My other phone wont allow me to add my account. I even copied the email and password. Still don't want to log in, says incorrect password and username combination
  • Dian
  • Spotify Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution listening history only shows the tracks. Album name etc is hidden!!???

My listening history now only shows the tracks. At the end of the day, that's a very long list. Album name, artist etc is hidden. Does anyone have the same problem?

  • Visitor
  • My listening history now only shows the tracks. At the end of the day, that's a very long list. Album name, artist etc is hidden. Does anyone have the same problem?
  • Dian
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify allows playback of songs or podcasts, but not audiobooks on Garmin?

My wife and I both have Garmin watches that we use when we run, ski, kayak, etc. Spotify has developed an app we can use through our watches, but they only work for music or podcasts, not audiobooks. On long runs, music can get boring, but an audiobo...

  • Visitor
  • My wife and I both have Garmin watches that we use when we run, ski, kayak, etc. Spotify has developed an app we can use through our watches, but they only work for music or podcasts, not audiobooks....
  • Dian
  • Spotify Legend
  • 337 Views
  • 1 replies
  • 1 likes
  • 337 Views
  • 1 replies
  • 1 likes

Unable to play audio on Bluetooth Speaker when connected to TV

Hi, I've tried connecting my TV to Bluetooth Speaker... I have Spotify app installed in my Samsung TV with Tizen OS. When I try playing music from the app, audio doesn't come from the Bluetooth Speaker. If Bluetooth is disconnected, audio plays fine ...

  • Newbie
  • Hi,   I've tried connecting my TV to Bluetooth Speaker... I have Spotify app installed in my Samsung TV with Tizen OS. When I try playing music from the app, audio doesn't come from the Blueto...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Fake artists stealing others songs

Firstly I want to say that this is not a hate thread. I tried reporting this person through the normal report system, but it seems to only handle reports for inappropriate profile pictures, bios and such. So reporting for plagiarism doesn't work.Last...

  • Regular
  • Firstly I want to say that this is not a hate thread. I tried reporting this person through the normal report system, but it seems to only handle reports for inappropriate profile pictures, bios and ...
  • APidwell
  • Visitor
  • 2908 Views
  • 5 replies
  • 1 likes
  • Other
  • 2908 Views
  • 5 replies
  • 1 likes

Superuser Contribution Cannot get 5.1 sound using Spotify on Xfinity

I’m using Premium in USA DEVICE/Operating SystemXfinity 4K cable box (not a Streaming only device) My Question or IssueI have a 5.1 surround sound system (sounds bar for Left/center/right and in ceiling speakers for back right and back left and a sub...

  • Newbie
  • I’m using Premium in USA   DEVICE/Operating System Xfinity 4K cable box (not a Streaming only device)   My Question or Issue I have a 5.1 surround sound system (sounds bar for Left/ce...
  • O2bkeith
  • Newbie
  • 883 Views
  • 2 replies
  • 0 likes
  • Other
  • 883 Views
  • 2 replies
  • 0 likes

Blink 182 presale

How or where can we access the presale for blink 182?

  • Visitor
  • How or where can we access the presale for blink 182?
  • dahlialpz
  • Visitor
  • 20631 Views
  • 5 replies
  • 23 likes
  • 20631 Views
  • 5 replies
  • 23 likes

Superuser Contribution Spotify is playing random songs

Basically, I keep listening to my favourite playlist, and quite often once I've listened to a few songs it'll play a song that says "suggested song" and it says I'm still listening to my playlist. I don't like most of the songs that artists make exce...

  • Newbie
  • Basically, I keep listening to my favourite playlist, and quite often once I've listened to a few songs it'll play a song that says "suggested song" and it says I'm still listening to my playlist. I ...
  • AlejaR
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify defaults to US region

Hey,I'm British (my account has UK as my country)I missed a payment so I get the red banner on the Spotify app (Chromebook) asking me to upgrade to premium again. I click upgrade and the site I am directed to on web is spotify.com/us/Even when signed...

  • Casual Listener
  • Hey, I'm British (my account has UK as my country) I missed a payment so I get the red banner on the Spotify app (Chromebook) asking me to upgrade to premium again. I click upgrade and the site I a...
  • Eni
  • Moderator
  • 504 Views
  • 1 replies
  • 0 likes
  • 504 Views
  • 1 replies
  • 0 likes