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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 13045 Views
  • 83 replies
  • 9 likes
  • Other
  • 13045 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20666 Views
  • 9 replies
  • 2 likes
  • Other
  • 20666 Views
  • 9 replies
  • 2 likes

Superuser Contribution How minutes are counted

Just curious!!I keep hearing about this rule saying that listening to 30 seconds of a song counts it as a stream. If I listen to the first 30 seconds of a song and move somewhere else, do the 30 seconds count toward my Wrapped minutes or is the song'...

  • Newbie
  • Just curious!! I keep hearing about this rule saying that listening to 30 seconds of a song counts it as a stream.  If I listen to the first 30 seconds of a song and move somewhere else, do t...
  • Ivan
  • Spotify Legend
  • 5964 Views
  • 1 replies
  • 1 likes
  • music
  • 5964 Views
  • 1 replies
  • 1 likes

Superuser Contribution [PS5] No option to listen to liked songs through PS5 "quick action" menu

Wanted to make sure I'm not missing something. On PS5, when you tap the PS button and access Spotify through the music tab at the bottom of the screen, there is no option to listen to liked songs. The only options are Featured on Playstation, Recentl...

  • Casual Listener
  • Wanted to make sure I'm not missing something. On PS5, when you tap the PS button and access Spotify through the music tab at the bottom of the screen, there is no option to listen to liked songs. Th...
  • Mihail
  • Spotify Legend
  • 10446 Views
  • 6 replies
  • 7 likes
  • PlayStation
  • 10446 Views
  • 6 replies
  • 7 likes

Spotify Garmin App

Is it possible to change the order of play on my Garmin Forerunner 245 Music? For instance, I synced a playlist which I filtered to "Recently Added". New songs are put on the top of the list (on my smartphone/computer). However, once I listen to the ...

  • Newbie
  • Is it possible to change the order of play on my Garmin Forerunner 245 Music? For instance, I synced a playlist which I filtered to "Recently Added". New songs are put on the top of the list (on my s...
  • daver55
  • Regular
  • 887 Views
  • 1 replies
  • 0 likes
  • 887 Views
  • 1 replies
  • 0 likes

[Android][Podcasts] Adds during podcasts while I pay a monthly subscription

Paying a monthly subscription for other services typically ensures that you the subscriber no longer has to listen to ads. On spotify, users pay to listen to adds on the podcasts they enjoy listening to. Why? Is spotify more worried about losing the ...

  • Visitor
  • Paying a monthly subscription for other services typically ensures that you the subscriber no longer has to listen to ads. On spotify, users pay to listen to adds on the podcasts they enjoy listening...
  • Billy-J
  • Spotify Star
  • 668 Views
  • 1 replies
  • 0 likes
  • Android
    Podcasts
  • 668 Views
  • 1 replies
  • 0 likes

[iOS][Developer] STOP THE ADVERTISING TO PREMIUM USERS!!!!

I PAY FOR YOUR PREMIUM SERVICE TO NOT BE ADVERTISED TO. YET, YOU CONTINUE TO PUSH POPUPS ONTO MY APP TO START USING OTHER SERVICES AND LISTEN TO PROMOTED CONTENT.AGAIN, I PAY YOU TO NOT HAVE ADSMAKE THIS STOP OR YOU CAN KISS MY MONTHLY SUBSCRIPTION G...

  • Casual Listener
  • I PAY FOR YOUR PREMIUM SERVICE TO NOT BE ADVERTISED TO. YET, YOU CONTINUE TO PUSH POPUPS ONTO MY APP TO START USING OTHER SERVICES AND LISTEN TO PROMOTED CONTENT. AGAIN, I PAY YOU TO NOT HAVE...
  • Billy-J
  • Spotify Star
  • 490 Views
  • 1 replies
  • 0 likes
  • Developer
    iOS
  • 490 Views
  • 1 replies
  • 0 likes

[Community] How can I block my harasser who is still stalking me through my Spotify?

I've set my account on private but I can't enjoy music freely with my family friends because this sexual abuser is still following me, stalking all my activity and is too unnerving to see their face on my followers. Thanks for your understanding and ...

  • Visitor
  • I've set my account on private but I can't enjoy music freely with my family friends because this sexual abuser is still following me, stalking all my activity and is too unnerving to see their face ...
  • Sebasty
  • Community Legend
  • 789 Views
  • 2 replies
  • 0 likes
  • 789 Views
  • 2 replies
  • 0 likes

I cannot change language

Hello, The website suddenly changed and now my interface language is in Romanian. I need it back in English, could you help? On the Support page, it says that I must go to "Options" but there is no such button anywhere. Regards,Veronica

  • Visitor
  • Hello,   The website suddenly changed and now my interface language is in Romanian. I need it back in English, could you help? On the Support page, it says that I must go to "Options" but ther...
  • Sebasty
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Spotify for Samsung Galaxy Watch 3?

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy Watch 3 and iPhone SE2020Operating SystemTizen My Question or IssueI have my new Galaxy Watch 3 now for 1 week, but I still am not able to find the Spotify app in the Galaxy Store, both on my watch an...

  • Regular
  • Plan Premium Country Netherlands Device Samsung Galaxy Watch 3 and iPhone SE2020 Operating System Tizen   My Question or Issue I have my new Galaxy Watch 3 now for 1 week, but I still ...
  • firatsirma
  • Regular
  • 20984 Views
  • 59 replies
  • 3 likes
  • Samsung
  • 20984 Views
  • 59 replies
  • 3 likes

opt out of push upsells

Is it possible to opt out of push upsells? Not push notifications, but notifications to opt-in to notifications. Ughhh!

  • Visitor
  • Is it possible to opt out of push upsells? Not push notifications, but notifications to opt-in to notifications. Ughhh!
  • Billy-J
  • Spotify Star
  • 731 Views
  • 1 replies
  • 1 likes
  • 731 Views
  • 1 replies
  • 1 likes

Solved!! Songs disappear and are impossible to play

PlanFreeCountryFranceDevicesHP Laptop 15-bw0xx, Redmi Note 8TOperating SystemWindows 10, Android My Question or Issue Hello, Since yesterday, some songs in my playlists (especially Korean ones from many artists but I don't know if there's a connectio...

  • Casual Listener
  • Plan Free Country France Devices HP Laptop 15-bw0xx, Redmi Note 8T Operating System Windows 10, Android   My Question or Issue   Hello,   Since yesterday, some songs in my...
  • MattSuda
  • Spotify Star
  • 7665 Views
  • 24 replies
  • 0 likes
  • music
  • 7665 Views
  • 24 replies
  • 0 likes

Superuser Contribution iPad refuses to scrobble for some reason.

PlanPremiumCountryNorwayDeviceiPad Air 4th genOperating SystemiOS 14.4 My Question or IssueI have an android phone and apple tablet. On my phone, last.fm works perfectly fine. On my iPad it refuses to scrobble, unless I also open Spotify on my phone ...

  • Regular
  • Plan Premium Country Norway Device iPad Air 4th gen Operating System iOS 14.4   My Question or Issue I have an android phone and apple tablet. On my phone, last.fm works perfectly fine...
  • CarlosE
  • Moderator
  • 438 Views
  • 1 replies
  • 0 likes
  • Other
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3rd Party DJ App Integration

As a long time Spotify premium user I have been using the “djay” app to mix and mess with my music for years now. To find out that June 2020 will be the last month of this integration is an absolute disappointment. Shouldn’t a service expand their fe...

  • Newbie
  • As a long time Spotify premium user I have been using the “djay” app to mix and mess with my music for years now. To find out that June 2020 will be the last month of this integration is an absolute ...
  • Wasneverjust1
  • Newbie
  • 87636 Views
  • 29 replies
  • 104 likes
  • 87636 Views
  • 29 replies
  • 104 likes

Solved!!Superuser Contribution Spotify not showing up on Firestick TV

Just as the title says. The box clearly shows the Spotify logo on it, my friends that live in the same city have Spotify on their Firestick, so why is it not showing up on mine?My Amazon account region is set as United States but I am currently situa...

  • Newbie
  • Just as the title says. The box clearly shows the Spotify logo on it, my friends that live in the same city have Spotify on their Firestick, so why is it not showing up on mine? My Amazon account ...
  • Eni
  • Moderator
  • 1019 Views
  • 1 replies
  • 0 likes
  • Other
  • 1019 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Community][Other] "spill av i tilfeldig rekkefølge" Norwegian spotify

I learned today from a local internet newspaper, that there were some issues with translating the word "shuffle". We ended up getting "spill av i tilfeldig rekkefølge" which is causing trouble, as the sentence is long so it doesn't fit.I wanted to su...

  • Newbie
  • I learned today from a local internet newspaper, that there were some issues with translating the word "shuffle". We ended up getting "spill av i tilfeldig rekkefølge" which is causing trouble, as th...
  • Xenia
  • Moderator
  • 406 Views
  • 1 replies
  • 0 likes
  • Other
  • 406 Views
  • 1 replies
  • 0 likes

Full Screen

Please can you do more than just full screen for video like the size of the player on the windows app or web player. I understand video is new to the platform. Please I have a lot of problems with playing Joe Rogan when it is paused. When I hit play ...

  • Visitor
  • Please can you do more than just full screen for video like the size of the player on the windows app or web player. I understand video is new to the platform. Please I have a lot of problems with pl...
  • 217 Views
  • 0 replies
  • 1 likes
  • 217 Views
  • 0 replies
  • 1 likes

Superuser Contribution How to export multiple playlists to text?

I want to make a spreadsheet for my music, to help me keep track of stuff and check for duplicates across multiple playlists. However, I have over 200 playlists and don't want to manually export each one. How do I export multiple playlists at once to...

  • Casual Listener
  • I want to make a spreadsheet for my music, to help me keep track of stuff and check for duplicates across multiple playlists. However, I have over 200 playlists and don't want to manually export each...
  • Novy
  • Moderator
  • 1171 Views
  • 1 replies
  • 2 likes
  • music
    Other
  • 1171 Views
  • 1 replies
  • 2 likes

Superuser Contribution Playstation 3 Ad issue

PlanFreeCountryRomaniaDeviceiPhone 6S Plus, PS3Operating SystemiOS 14.4.1, PlayStation®3 System Software Update 4.87 This issue happens when shuffling liked songs, an album or a playlist (although I haven't tested it, I'm positive it happens on playl...

  • Regular
  • Plan Free Country Romania Device iPhone 6S Plus, PS3 Operating System iOS 14.4.1, PlayStation®3 System Software Update 4.87   This issue happens when shuffling liked songs, an album or ...
  • Mihail
  • Spotify Legend
  • 1260 Views
  • 9 replies
  • 0 likes
  • ps3
  • 1260 Views
  • 9 replies
  • 0 likes

Web player pays 9 seconds and changes to next music

PlanPremiumCountryBrazil DevicePC Operating SystemWindows 10 My Question or Issue[EN] In my work pc I can't install the application so I need to use Web Player. However the web player plays only 9 seconds and changes to next song. I tried to turn off...

  • Newbie
  • Plan Premium Country Brazil   Device PC   Operating System Windows 10   My Question or Issue [EN] In my work pc I can't install the application so I need to use Web Player....
  • Billy-J
  • Spotify Star
  • 1001 Views
  • 1 replies
  • 0 likes
  • WebPlayer
  • 1001 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch Spotify Beta

PlanPremiumCountryAustraliaDeviceApple WatchOperating SystemiOS 14 and watch os 7 My Question or IssueMy question is I just bought the Apple Watch with cellular to use Spotify when running with watch, Away from my phone. I just learnt you do not allo...

  • Casual Listener
  •   Plan Premium Country Australia Device Apple Watch Operating System iOS 14 and watch os 7   My Question or Issue My question is I just bought the Apple Watch with cellular to us...
  • futformerspotif
  • Casual Listener
  • 5908 Views
  • 12 replies
  • 15 likes
  • 5908 Views
  • 12 replies
  • 15 likes

Spotify's SONOS integration is pretty bad. Where are genres hiding?

I use Spotify on Sonos regularly, but the integration is sorely lacking. For example: There is no way to pull up the new album releases by genre. In fact, there is no way to even pull up anything by genre. The folks at Sonos say that it's up to Spoti...

  • Visitor
  • I use Spotify on Sonos regularly, but the integration is sorely lacking.  For example: There is no way to pull up the new album releases by genre.  In fact, there is no way to even pull up ...
  • 367 Views
  • 0 replies
  • 2 likes
  • 367 Views
  • 0 replies
  • 2 likes