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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7177 Views
  • 49 replies
  • 6 likes
  • Other
  • 7177 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19141 Views
  • 9 replies
  • 2 likes
  • Other
  • 19141 Views
  • 9 replies
  • 2 likes

Spotify streaming numbers

How do you check how many streams an album and a song has other than looking at the top 10 songs for an artist?

  • Newbie
  • How do you check how many streams an album and a song has other than looking at the top 10 songs for an artist?
  • MauriceMV
  • Spotify Star
  • 8139 Views
  • 1 replies
  • 1 likes
  • 8139 Views
  • 1 replies
  • 1 likes

CarPlay not showing My Library

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Patch7352
  • Newbie
  • 963 Views
  • 1 replies
  • 0 likes
  • 963 Views
  • 1 replies
  • 0 likes

Solved!! How do I find the Device Manufacturer Gide?

I am trying and trying to disconnect a device for my account but no matter how many things I read can not figure out how. Please help.

  • Casual Listener
  • I am trying and trying to disconnect a device for my account but no matter how many things I read can not figure out how. Please help.
  • EthanS1
  • Community Legend
  • 791 Views
  • 3 replies
  • 0 likes
  • Connect
  • 791 Views
  • 3 replies
  • 0 likes

30 minutes of ad-free listening qualms

Hi! I know I've seen this discussed before, but it's something a friend and I have been mutually expressing our distaste about the past couple of days so I decided to bring it up again. I promise this won't be redundant, lol. This started when my pre...

  • Newbie
  • Hi! I know I've seen this discussed before, but it's something a friend and I have been mutually expressing our distaste about the past couple of days so I decided to bring it up again. I promise thi...
  • 408 Views
  • 0 replies
  • 0 likes
  • 408 Views
  • 0 replies
  • 0 likes

Musiccast Spotify Connect not playing some songs

I have a Yamaha WXC-50 Musiccast device that I am having an issue with. Certain songs will not play, and it's randomly that it occurs. It is not particular songs. It will play a song that wouldn't play after a while and then I'll come across another ...

  • Casual Listener
  • I have a Yamaha WXC-50 Musiccast device that I am having an issue with.  Certain songs will not play, and it's randomly that it occurs. It is not particular songs. It will play a song that would...
  • padu235
  • Casual Listener
  • 1110 Views
  • 3 replies
  • 1 likes
  • Connect
    music
  • 1110 Views
  • 3 replies
  • 1 likes

Superuser Contribution only hear static

i downloaded spotify again and when i tried to play my playlist, i only heard static. i tried logging in and out, and even uninstalling the app, but it hasn't worked. i know it isn't just my speaker because when i listen to youtube or something else,...

  • Visitor
  • i downloaded spotify again and when i tried to play my playlist, i only heard static. i tried logging in and out, and even uninstalling the app, but it hasn't worked. i know it isn't just my speaker ...
  • Ivan
  • Spotify Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • Other
  • 390 Views
  • 1 replies
  • 0 likes

Automatically switch to Google home device

instead of having it automatically switch to a random Google home device have it ask if you want to switch as soon as you open the app every time. I only say that because I have started to play music and it switch to my son's alarm clock without aski...

  • Visitor
  • instead of having it automatically switch to a random Google home device have it ask if you want to switch as soon as you open the app every time.  I only say that because I have started to play...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop] Spotify app doesn't list Sonos Speaker, but Sonos App can play Spotify music on it

I’ve recently changed my wifi router and updated all device connections which caused the following problem: Spotify app doesn't list Sonos Speaker, but Sonos App can play Spotify music on it with the exact same account. I can play songs through my So...

  • Casual Listener
  • I’ve recently changed my wifi router and updated all device connections which caused the following problem: Spotify app doesn't list Sonos Speaker, but Sonos App can play Spotify music on it with the...
  • Zmarcmor
  • Newbie
  • 468 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 468 Views
  • 1 replies
  • 0 likes

How can i get an artist page deleted that somebody named after me

Something embarrassing has been posted under an artist page with my full name and i want it to get deleted. It got quite some views so it also automatically uploaded the content to YouTube. I've asked the person if he could delete it but after a mont...

  • Casual Listener
  • Something embarrassing has been posted under an artist page with my full name and i want it to get deleted. It got quite some views so it also automatically uploaded the content to YouTube. I've aske...
  • Billy-J
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Android Wear OS, how to change the volume from watch

Hi, I have Spotify premium and use it on my phone (nokia 7 plus) and with a smartwatch connected. I use the watch to control playback but i cant find the controls for volume up and down. Does anyone know how? DeviceSkagen Falster 2Operating SystemWea...

  • Newbie
  • Hi, I have Spotify premium and use it on my phone (nokia 7 plus) and with a smartwatch connected. I use the watch to control playback but i cant find the controls for volume up and down. Does anyone ...
  • Someguy5397
  • Casual Listener
  • 3590 Views
  • 2 replies
  • 1 likes
  • 3590 Views
  • 2 replies
  • 1 likes

Solved!! [Web Player] Is anyone right now experencing a new playlist appearance changed? It's out of order!

I looked at a new album and their playlists are a mess because of Spotify's changes! Of course, everything automatically changes. I don't like it, it's unnecessary. but everything seems to be fine. But the problem is when I check at an album from a u...

  • Regular
  • I looked at a new album and their playlists are a mess because of Spotify's changes! Of course, everything automatically changes. I don't like it, it's unnecessary. but everything seems to be fine. B...
  • TKRBwarrior
  • Regular
  • 827 Views
  • 1 replies
  • 0 likes
  • Other
  • 827 Views
  • 1 replies
  • 0 likes

Please stop changing the Home page every time

Please stop changing the Home page every time. I can't find anything, always a new experience (that's not a good thing) and I feel that I can't trust the recommendations anymore. I loved the Daily Mix, for example, but now i can't find them.

  • Visitor
  • Please stop changing the Home page every time. I can't find anything, always a new experience (that's not a good thing) and I feel that I can't trust the recommendations anymore. I loved the Daily Mi...
  • cprsn
  • Visitor
  • 1339 Views
  • 3 replies
  • 2 likes
  • 1339 Views
  • 3 replies
  • 2 likes

Semi Good idea to Run Apple Music out

Hello, So to be honest I do not have spotify I currently stream on Apple Music, I have been in a family plan for a long time and pay $3 a month to stay on it, however I have been thinking I really want to switch and try out your service, My greatest ...

  • Visitor
  • Hello, So to be honest I do not have spotify I currently stream on Apple Music, I have been in a family plan for a long time and pay $3 a month to stay on it, however I have been thinking I really wa...
  • 477 Views
  • 0 replies
  • 0 likes
  • 477 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Podcasts] Allow speed-up listening to podcasts like with audio books

Audiobook playback allows you to speed up the subject without changing pitch this allows you to go through a topic two or more times faster. This should be a great addition to the podcast playback. Obviously wouldn't work for all of them but would be...

  • Casual Listener
  • Audiobook playback allows you to speed up the subject without changing pitch  this allows you to go through a topic two or more times faster. This should be a great addition to the podcast playb...
  • Elena
  • Moderator
  • 1472 Views
  • 1 replies
  • 0 likes
  • Podcasts
  • 1472 Views
  • 1 replies
  • 0 likes

Web player beeps randomly and often while listening to music

Premium Spotify in USA, using web player with Firefox. Since the last few weeks, the web player makes annoying high-pitched beeps at random times. It happens once or twice during every song, at seemingly random times. Sometimes I'll get two within a ...

  • Gig Goer
  • Premium Spotify in USA, using web player with Firefox.   Since the last few weeks, the web player makes annoying high-pitched beeps at random times. It happens once or twice during every son...
  • CaptainDubious
  • Gig Goer
  • 911 Views
  • 1 replies
  • 0 likes
  • 911 Views
  • 1 replies
  • 0 likes

[Android] The "No Thanks" button is not working on mobile.

The no thanks button isnt working somebody please help me I'm sick and tired of this nonsense. STOP THIS MADNESS STUPID SPOTIFY GIRL.WHAT DO YOU WANTP L E A S E.

  • Visitor
  • The no thanks button isnt working somebody please help me I'm sick and tired of this nonsense.   STOP THIS MADNESS STUPID SPOTIFY GIRL. WHAT DO YOU WANT P L E A S E.
  • 473 Views
  • 0 replies
  • 1 likes
  • Android
  • 473 Views
  • 0 replies
  • 1 likes

Solved!! [Web Player, Windows] Why is a 50-album cap enforced whenever I'm logged in? Is it a bug?

I've been having this problem since the start of this month, and it affects only the Web Player as the service is fine elsewhere (or at least the Desktop app and iOS). Long story short, the web player has a problem where artists with 100+ albums stop...

Spotify-SignOut.jpg Spotify-SignIn.jpg
  • Regular
  • I've been having this problem since the start of this month, and it affects only the Web Player as the service is fine elsewhere (or at least the Desktop app and iOS).  Long story short, the web...
  • dumpcloud
  • Regular
  • 1481 Views
  • 4 replies
  • 3 likes
  • music
  • 1481 Views
  • 4 replies
  • 3 likes

Webplayer doesn't work on steam browser

Spotify webplayer dosent work on the steam web player it only says its incompatible.

  • Music Fan
  • Spotify webplayer dosent work on the steam web player it only says its incompatible. 
  • labul011
  • Music Fan
  • 1234 Views
  • 2 replies
  • 0 likes
  • 1234 Views
  • 2 replies
  • 0 likes

Superuser Contribution Security Bug! - Restrict Spotify Connect to receive from Local Network devices only.

Unsure how this has not come up more often. Once I grant a guest access to my home network in which I have my stereo system with Spotify Connect, they can send music to it whenever they want from anywhere in the world. They can override whatever I'm ...

  • Casual Listener
  • Unsure how this has not come up more often. Once I grant a guest access to my home network in which I have my stereo system with Spotify Connect, they can send music to it whenever they want from any...
  • fhpetrone
  • Casual Listener
  • 565 Views
  • 2 replies
  • 0 likes
  • All Platforms
    Connect
  • 565 Views
  • 2 replies
  • 0 likes

Superuser Contribution Artists that use the same name as other Artists

This is such a big issue. And non of the Spotify employees really heard me out on this. Artists that got their "identity stolen" that I remember from the top of my head without even looking on Spotify again. - Racer X- Slash- UFO-JET (yes the ones wi...

  • Roadie
  • This is such a big issue. And non of the Spotify employees really heard me out on this.  Artists that got their "identity stolen" that I remember from the top of my head without even looking ...
  • Elena
  • Moderator
  • 398 Views
  • 1 replies
  • 0 likes
  • Other
  • 398 Views
  • 1 replies
  • 0 likes