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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 13060 Views
  • 83 replies
  • 9 likes
  • Other
  • 13060 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20668 Views
  • 9 replies
  • 2 likes
  • Other
  • 20668 Views
  • 9 replies
  • 2 likes

Superuser Contribution Not working with google home

PlanPremiumCountryCanadaDevice(Samsung Galaxy 9Operating SystemAndroid 10 My Question or IssueSpotify no longer works with Google home. When I try to play music, the speaker gives me a "something went wrong" error. I tried restarting the speaker, unl...

  • Visitor
  • Plan Premium Country Canada Device (Samsung Galaxy 9 Operating System Android 10   My Question or Issue Spotify no longer works with Google home. When I try to play music, the speaker ...
  • Ver
  • Spotify Legend
  • 360 Views
  • 1 replies
  • 2 likes
  • 360 Views
  • 1 replies
  • 2 likes

Superuser Contribution Pop up ads for podcast from (former prince?) Harry

PlanPremiumCountryUSADeviceChromebookOperating SystemChrome OS My Question or IssueUsers, including paid (of which I am one), are getting pop up ads for content from (former prince? is it? I don't care enough to look it up) Harry and his spouse. How ...

  • Newbie
  • Plan Premium Country USA Device Chromebook Operating System Chrome OS   My Question or Issue Users, including paid (of which I am one), are getting pop up ads for content from (former ...
  • CarlosE
  • Moderator
  • 329 Views
  • 1 replies
  • 0 likes
  • Other
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web player] Artists pages not loading.

PlanFreeCountryUnited StatesDeviceLeveno Cromebook 3Operating SystemChrome OS My Question or IssueMy artist pages are not loading on web player from anywhere not even when searching for them it always says "Oooops, something went wrong while loading ...

  • Visitor
  •   Plan Free Country United States Device Leveno Cromebook 3 Operating System Chrome OS   My Question or Issue My artist pages are not loading on web player from anywhere not even...
  • Mihail
  • Spotify Legend
  • 551 Views
  • 1 replies
  • 1 likes
  • music
  • 551 Views
  • 1 replies
  • 1 likes

Superuser Contribution 'Sorry something went wrong' error when trying to play Spotify on Google Home connected

PlanPremiumCountryUSA DeviceMarshall Stanton IIOperating SystemGoogle My Question or IssueSuddenly today my Marshall Stanmore II is getting this 'sorry, something went wrong' error when trying to play Spotify content on a Google connected Marshall St...

  • Casual Listener
  •   Plan Premium Country USA  Device Marshall Stanton II Operating System Google  My Question or Issue Suddenly today my Marshall Stanmore II is getting this 'sorry, something ...
  • Ver
  • Spotify Legend
  • 2017 Views
  • 2 replies
  • 1 likes
  • Other
  • 2017 Views
  • 2 replies
  • 1 likes

Solved!! [Amazon Echo] Unable to set spotify as default for podcasts

PlanPremiumCountryGermanyDeviceAmazon Echo dot 3rd genOperating SystemAlexa app on Android My Question or IssueI activated the spotify skill and can use spotify as standard for music and genre.When I try to set spotify as standard for podcasts spotif...

  • Visitor
  • Plan Premium Country Germany Device Amazon Echo dot 3rd gen Operating System Alexa app on Android   My Question or Issue I activated the spotify skill and can use spotify as standard...
  • MattSuda
  • Spotify Star
  • 2544 Views
  • 5 replies
  • 2 likes
  • Other
  • 2544 Views
  • 5 replies
  • 2 likes

Superuser Contribution Joe Rogan podcast episodes missing on Samsung TV app

PlanPremiumCountryUKDeviceSamsung Smart TV My Question or IssueThere are no JRE podcasts episodes showing on the Samsung TV app since the announcement on May 19th. All other podcasts show episodes up to today and JRE is fully up to date on my iPhone ...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Smart TV   My Question or Issue There are no JRE podcasts episodes showing on the Samsung TV app since the announcement on May 19th. All other podc...
  • Advent47
  • Newbie
  • 5955 Views
  • 12 replies
  • 3 likes
  • Samsung
    TV
  • 5955 Views
  • 12 replies
  • 3 likes

[Connect] Spotify doesn't launch on Roku

I keep trying to launch Spotify on my Roku but just get a blank screen. I've tried removing and reinstalling the app and powering my router and modem off and on.

  • Regular
  • I keep trying to launch Spotify on my Roku but just get a blank screen. I've tried removing and reinstalling the app and powering my router and modem off and on. 
  • kelleemuriel
  • Newbie
  • 465 Views
  • 1 replies
  • 1 likes
  • Connect
  • 465 Views
  • 1 replies
  • 1 likes

[Desktop][Connect] Spotify Server/Services Down

Was using Spotify on Dec. 15th through midnight (now Dec. 16 1AM) and Spotify is no longer working for me on phone and web browser. Anyone else having problems connecting to Spotify server? Paid my subscription and everything.

  • Casual Listener
  • Was using Spotify on Dec. 15th through midnight (now Dec. 16 1AM) and Spotify is no longer working for me on phone and web browser. Anyone else having problems connecting to Spotify server? Paid my s...
  • crawford13x
  • Regular
  • 416 Views
  • 1 replies
  • 1 likes
  • Connect
    Desktop
  • 416 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cap on artists you can follow?

I'm currently at, and have been at, 1872 artists followed but that number remains the same no matter how many more I follow. Is there a limit??PlanPremium/FamilyCountryUSADevicePixel 4 XL

  • Casual Listener
  • I'm currently at, and have been at, 1872 artists followed but that number remains the same no matter how many more I follow. Is there a limit?? Plan Premium/Family Country USA Device Pixel 4 XL...
  • GraemeKerr
  • Gig Goer
  • 6275 Views
  • 6 replies
  • 4 likes
  • music
  • 6275 Views
  • 6 replies
  • 4 likes

Solved!!Superuser Contribution Recover Official Spotify Playlist

I logged in this morning to find that one of my favorite official playlists, Muted Jazz, had been deleted! Is there a way to recover an official playlist? I checked the "Recover Playlists" section in my account but it was not listed (I was just a fol...

  • Casual Listener
  • I logged in this morning to find that one of my favorite official playlists, Muted Jazz, had been deleted! Is there a way to recover an official playlist? I checked the "Recover Playlists" section in...
  • Ivan
  • Spotify Legend
  • 1476 Views
  • 5 replies
  • 1 likes
  • music
  • 1476 Views
  • 5 replies
  • 1 likes

Think about ORICON Ranking in Japan

In a small islands Japan, we've been benchmarking original sales ranking by ORICON, it's a similar of Billboard Ranking but not quite same. The MOST WORST fact is that this Ranking system does not be gathered from the streaming ranking of Spotify!!!!...

  • Visitor
  • In a small islands Japan, we've been benchmarking original sales ranking by ORICON<https://www.oricon.co.jp/rank/>, it's a similar of Billboard Ranking but not quite same. The MOST WORST fact i...
  • 344 Views
  • 0 replies
  • 0 likes
  • 344 Views
  • 0 replies
  • 0 likes

Poor sound quality

I have tried different sound systems and many hip-hop songs sound distorted almost like a speaker is torn. Please assist with issue

  • Visitor
  • I have tried different sound systems and many hip-hop songs sound distorted almost like a speaker is torn. Please assist with issue 
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Playing music on computer and connecting on TV

When I play music on my computer (that is connected to my stereo) the app on the TV doesn't recognize it. I'd expect it to show what I'm listening to, cover art, etc. Is this supposed to work? I like how I can see what's playing on my phone but it wo...

  • Casual Listener
  • When I play music on my computer (that is connected to my stereo) the app on the TV doesn't recognize it. I'd expect it to show what I'm listening to, cover art, etc. Is this supposed to work? I like...
  • cosmeg
  • Casual Listener
  • 1064 Views
  • 2 replies
  • 0 likes
  • Connect
    TV
  • 1064 Views
  • 2 replies
  • 0 likes

How am i supposed to discover new music now?

I am so unbelievably enraged with how spotify's been this past year. first, you removed the endless daily mixes and replaced them with mediocre finite playlists that play the same songs every single week with the addition of 2 new songs, then you als...

  • Casual Listener
  • I am so unbelievably enraged with how spotify's been this past year. first, you removed the endless daily mixes and replaced them with mediocre finite playlists that play the same songs every single ...
  • 348 Views
  • 0 replies
  • 2 likes
  • 348 Views
  • 0 replies
  • 2 likes

Superuser Contribution How to select multiple songs at once

I'm wondering if there's a way to select multiple songs at once in a playlist, or even just add all the songs in a playlist to another one (like how you. It's really annoying to do them all separately, especially if I want to move a whole 200 songs. ...

  • Visitor
  • I'm wondering if there's a way to select multiple songs at once in a playlist, or even just add all the songs in a playlist to another one (like how you. It's really annoying to do them all separatel...
  • CarlosE
  • Moderator
  • 13913 Views
  • 5 replies
  • 2 likes
  • music
  • 13913 Views
  • 5 replies
  • 2 likes

Superuser Contribution Cant play local file songs on playstation 4

PlanFreeCountryAustralia DeviceSamsung Galaxy S6Operating SystemPlayStation 4 My Question or IssueI can't play local file songs on my playstation 4, it works on my phone and laptop but not my playstation. Help?

  • Visitor
  • Plan Free Country Australia  Device Samsung Galaxy S6 Operating System PlayStation 4   My Question or Issue I can't play local file songs on my playstation 4, it works on my phone...
  • Alex
  • Spotify Legend
  • 1119 Views
  • 1 replies
  • 0 likes
  • Sony
  • 1119 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Other] An album cannot be played.

I cannot play a specific album in Spotify (Baia by Pongo). The album is there, I can see the tracks, but the music will not start playing. Why? It is good music, I think.

  • Visitor
  • I cannot play a specific album in Spotify (Baia by Pongo). The album is there, I can see the tracks, but the music will not start playing. Why? It is good music, I think.  
  • Ivan
  • Spotify Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • Other
  • 297 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No sound output on AppleTV + HomePod

PlanPremiumCountryBrazil DeviceApple TV 4K + "HomePod as default speaker" Operating SystemtvOS 14.2 My Question or IssueI use Spotify on Apple TV with HomePod as an audio output and the experience with your App is frustrating. The application is mute...

  • Gig Goer
  • Plan Premium Country Brazil   Device Apple TV 4K + "HomePod as default speaker"   Operating System tvOS 14.2   My Question or Issue I use Spotify on Apple TV with HomePod...
  • Kklauss
  • Casual Listener
  • 5912 Views
  • 2 replies
  • 3 likes
  • Other
    TV
  • 5912 Views
  • 2 replies
  • 3 likes

Superuser Contribution Spotify won't play on my new Amazon Echo

PlanPremiumCountryUKDeviceSamsung Galaxy S7/Amazon Echo My Question or IssueWe bought one of the new Amazon Echos on Black Friday so we could listen to music with it. I connected my free Spotify account to it and it seemed to work. I have since paid ...

  • Visitor
  • Plan Premium Country UK Device Samsung Galaxy S7/Amazon Echo   My Question or Issue We bought one of the new Amazon Echos on Black Friday so we could listen to music with it. I connected...
  • headlam65
  • Casual Listener
  • 29338 Views
  • 4 replies
  • 0 likes
  • Other
  • 29338 Views
  • 4 replies
  • 0 likes

Desktop + Sonos

I have Spotify Premium in the US. I've been playing from my desktop and desktop speakers, and today I have set up Sonos1 speakers. Now it seems I can play Spotify on my desktop or on my Sonos speakers, but I can't connect the Sonos speakers to the de...

  • Visitor
  • I have Spotify Premium in the US.  I've been playing from my desktop and desktop speakers, and today I have set up Sonos1 speakers.  Now it seems I can play Spotify on my desktop or on my S...
  • 329 Views
  • 0 replies
  • 0 likes
  • Connect
  • 329 Views
  • 0 replies
  • 0 likes