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Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
yesterday
PrankedParsley
Newbie
18067 Views
117 replies
11 likes
Other

18067 Views
117 replies
11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
21548 Views
9 replies
2 likes
Other

21548 Views
9 replies
2 likes

Superuser Contribution Song playing too fast - Shot in the Dark - Playing with Lightning

PlanPremiumCountryGermanyDeviceiPhone 12 Pro, MacBook Pro Early 2015, Linux LaptopOperating SystemiOS 14, macOS 11, Linux My Question or IssueThe whole album "Shot in the dark" by "Shot in the dark" is playing slightly too fast. I own the LP and also...

manawyrm
Newbie
Plan Premium Country Germany Device iPhone 12 Pro, MacBook Pro Early 2015, Linux Laptop Operating System iOS 14, macOS 11, Linux My Question or Issue The whole album "Shot in the dar...
2020-12-02 11:04:32 AM
2020-12-03 1:36:10 PM
Jeremy
Spotify Legend
520 Views
1 replies
0 likes
music

520 Views
1 replies
0 likes

Superuser Contribution Spotify Connect stuttering

PlanPremiumCountryUKDeviceRoberts Stream 65iOperating SystemAndroid 10 and Windows 10 Home My Question or IssueUsing Spotify Connect on my Roberts Stream 65i results in frequent stuttering at the start of songs, when they have been individually selec...

westhillman
Regular
Plan Premium Country UK Device Roberts Stream 65i Operating System Android 10 and Windows 10 Home My Question or Issue Using Spotify Connect on my Roberts Stream 65i results in frequ...
2020-11-26 8:38:04 PM
2020-12-03 1:05:16 PM
westhillman
Regular
1058 Views
4 replies
0 likes
Connect

1058 Views
4 replies
0 likes

Superuser Contribution Lyrics Not Showing

Usernameguidoperez_PlanPremiumCountryCosta RicaDevice(iPad Pro 11’ 2019, iPhone 11)Operating System(iOS, iPad OS.) My Question or IssueHi, I have a problem that, I don’t know why I can’t see the lyrics provided by Musixmatch on my devices. I pay a fa...

guidoperez_
Newbie
Username guidoperez_ Plan Premium Country Costa Rica Device (iPad Pro 11’ 2019, iPhone 11) Operating System (iOS, iPad OS.) My Question or Issue Hi, I have a problem that, I don’t ...
2020-12-02 9:57:20 AM
2020-12-03 10:35:11 AM
Mihail
Spotify Legend
526 Views
1 replies
0 likes
Sony

526 Views
1 replies
0 likes

Superuser Contribution Spotify lagging, crashing, freezing whenever I try changing sing, scrolling, etc.

PlanPremiumCountryUnited StatesDeviceiPhone 10SOperating SystemiOS 14.2 My Question or IssueRecently I’ve been having an issue with my Spotify app being extremely laggy while trying to scroll through my playlist, change songs, play/pause/skip, and ev...

Teo-Morrell
Casual Listener
Plan Premium Country United States Device iPhone 10S Operating System iOS 14.2 My Question or Issue Recently I’ve been having an issue with my Spotify app being extremely laggy while...
2020-11-30 8:53:50 PM
2020-12-02 12:40:41 PM
Xenia
Moderator
956 Views
1 replies
1 likes
Other

956 Views
1 replies
1 likes

Solved!! Inaccurate Artist Information

PlanPremiumCountryHong KongDeviceiPhone 8, PC My Question or IssueHello, I found the cover for this playlist is actually Yoga Lin (林宥嘉) but not Andrew Tan (陳勢安). Have been noticing this over a year. Think better to bring this up.

Aprillws
Visitor
Plan Premium Country Hong Kong Device iPhone 8, PC My Question or Issue Hello, I found the cover for this playlist is actually Yoga Lin (林宥嘉) but not Andrew Tan (陳勢安). Have been n...
2020-12-02 10:56:59 AM
2020-12-02 11:13:25 AM
Billy-J
Spotify Star
388 Views
1 replies
0 likes
music
Other

388 Views
1 replies
0 likes

Superuser Contribution Alexa

PlanPremiumCountryUKDeviceSamsung Galaxy S9+ and Amazon Echo AutoOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince updating the Spotify app I'm struggling to get it to play on the Auto. If the phones locked it says I n...

CharRoseW
Visitor
Plan Premium Country UK Device Samsung Galaxy S9+ and Amazon Echo Auto Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since updating the Spotify a...
2020-11-30 2:20:36 PM
2020-12-01 4:53:43 PM
Peter
Spotify Legend
364 Views
1 replies
0 likes
Samsung

364 Views
1 replies
0 likes

Superuser Contribution [Web Player][Other] Stopping of Random Pauses

There needs to be something done with the Spotify Web Player for laptops. On my phone I do not encounter my music pausing every 5-10 seconds and sometimes 30 seconds. I have re-downloaded the app and deleted it in hopes of it fixing this problem. It ...

AnnaBanana59
Visitor
There needs to be something done with the Spotify Web Player for laptops. On my phone I do not encounter my music pausing every 5-10 seconds and sometimes 30 seconds. I have re-downloaded the app and...
2020-11-17 10:23:27 AM
2020-12-01 10:07:15 AM
Mihail
Spotify Legend
377 Views
2 replies
0 likes
Other
Web Player

377 Views
2 replies
0 likes

Solved!! Date of birth in online profile shown incorrectly

My date of birth in my profile is shown as one day prior to the value set. If I press 'edit', the correct date is shown. This may be due to timezone confusion as my location is set to Singapore. I would rather not post screenshots but the issue is re...

alexjs
Casual Listener
My date of birth in my profile is shown as one day prior to the value set. If I press 'edit', the correct date is shown. This may be due to timezone confusion as my location is set to Singap...
2020-12-01 4:08:04 AM
2020-12-01 4:19:46 AM
Billy-J
Spotify Star
425 Views
3 replies
0 likes
Other

425 Views
3 replies
0 likes

Solved!! "wrong" version of a song on a favorite album

PlanPremiumCountryUSADeviceN/AOperating SystemN/A My Question or IssueOne of my favorite albums has the non-original version of one of the songs... Is that something you guys could fix, or is that an issue for the record label?

jameselgringo
Regular
Plan Premium Country USA Device N/A Operating System N/A My Question or Issue One of my favorite albums has the non-original version of one of the songs... Is that something yo...
2020-11-28 5:26:49 PM
2020-11-30 10:42:07 AM
Emilia_8
Community Legend
752 Views
1 replies
0 likes
music

752 Views
1 replies
0 likes

Superuser Contribution Xbox One Streaming Quality

Hi. I'd like to know the streaming quality on Xbox One app. I've searched and didn't find an answer. Also if it's possible to select "high quality" streaming option like the Desktop App. Or another way to get high quality streaming in Xbox One spotif...

Baldoz2000
Newbie
Hi. I'd like to know the streaming quality on Xbox One app. I've searched and didn't find an answer. Also if it's possible to select "high quality" streaming option like the Desktop App. Or another w...
2018-12-04 5:03:48 PM
2020-11-30 9:47:16 AM
Ver
Spotify Legend
1552 Views
2 replies
6 likes
music
Other

1552 Views
2 replies
6 likes

Solved!!Superuser Contribution Can't play Podcasts over Spotify Connect with Yamaha Musiccast

Hi, I cannot play Spotify Podcasts through Spotify Connect with my Yamaha Musiccast units. I have been in contact with Spotify support, but have not been able to get help more than verifying that I through a test account can play the podcasts on e.g....

olabil
Regular
Hi, I cannot play Spotify Podcasts through Spotify Connect with my Yamaha Musiccast units. I have been in contact with Spotify support, but have not been able to get help more than verifying t...
2018-06-09 11:23:10 AM
2020-11-30 7:19:19 AM
Raggabust
Casual Listener
21063 Views
42 replies
16 likes

21063 Views
42 replies
16 likes

Google assistant and spotify

Hi there.Don't know why but every time I'm playing some music and wanna change for something else via Google assistant, it's answering,,ok,, but the same music's playing. Can anyone help me with this issue?That's very annoying to be honest.

Dark10
Casual Listener
Hi there. Don't know why but every time I'm playing some music and wanna change for something else via Google assistant, it's answering,,ok,, but the same music's playing. Can anyone help me w...
2020-11-29 9:59:38 PM
281 Views
0 replies
1 likes

281 Views
0 replies
1 likes

STOP AUTO LAUNCH BY BLUETOOTH CAR CONNECTION!

Turn off auto launch of Spotify autolaunch by connection to Bluetooth car.First - it is really annoying, that Spotify always opens app on the phone and start playing music by connection to the car.Second - it is causing a big safety danger. Not every...

Ivan12345835
Visitor
Turn off auto launch of Spotify autolaunch by connection to Bluetooth car. First - it is really annoying, that Spotify always opens app on the phone and start playing music by connection to the...
2020-11-29 6:36:23 PM
299 Views
0 replies
1 likes

299 Views
0 replies
1 likes

[Playlists] Gear Sport doesn't show name of playlist just album cover

I have a Samsung gear sport and when I go to my playlists it shows a bunch of album covers and not the name of the playlists. I have version 2.4.12. Is there any way to fix this to show the name and not the album covers?

sunnyshag
Newbie
I have a Samsung gear sport and when I go to my playlists it shows a bunch of album covers and not the name of the playlists. I have version 2.4.12. Is there any way to fix this to show the name and ...
2020-11-29 2:55:42 AM
202 Views
0 replies
0 likes
Playlists

202 Views
0 replies
0 likes

[Mobile][Connect] .apk for Astell & Kern Digital Audio Player

Does anyone know of a RELIABLE source for a legitimate Spotify .apk that I can use on my new Astell & Kern Digital Audio Player for my Premium Account? Thanks

NohWhone
Visitor
Does anyone know of a RELIABLE source for a legitimate Spotify .apk that I can use on my new Astell & Kern Digital Audio Player for my Premium Account? Thanks
2020-11-28 8:33:19 PM
403 Views
0 replies
0 likes
Connect
Mobile

403 Views
0 replies
0 likes

Playback going haywire on Google Nest Mini

PlanFree/PremiumCountryRomaniaDeviceGoogle Nest Mini My Question or IssueAs the title said playback is just going haywire. It skips songs randomly it plays and pauses and I have no clue why.Tested playback on my phone and laptop and it works fine so ...

Albert_F
Music Fan
Plan Free/Premium Country Romania Device Google Nest Mini My Question or Issue As the title said playback is just going haywire. It skips songs randomly it plays and pauses and I have ...
2020-11-27 12:25:59 PM
2020-11-27 7:50:48 PM
Albert_F
Music Fan
471 Views
2 replies
0 likes
Connect

471 Views
2 replies
0 likes

Solved!! Every song stops after 10 seconds.

Plan: Premium Country: Italy DeviceLaptop and smartphoneOperating SystemUbuntu20.04 and Android 9 My Question or IssueHello everybody, my songs stop after 10 second when using Webplayer on Ubuntu 20.04 and after 5 seconds when using the app on my mob...

Adda299792458
Casual Listener
Plan: Premium Country: Italy Device Laptop and smartphone Operating System Ubuntu20.04 and Android 9 My Question or Issue Hello everybody, my songs stop after 10 seco...
2020-11-27 12:06:23 PM
2020-11-27 12:53:13 PM
Adda299792458
Casual Listener
1408 Views
7 replies
5 likes
music

1408 Views
7 replies
5 likes

Stops at 10 Seconds then plays on the web player

It plays the music then stops at 10 seconds for a 1 or 2 second break and then it continues playing the music till the end. It is kinda a bug, but I can handle it. Ads do not do this bug. It does not do this on the apps, just the web player.

Boy123
Visitor
It plays the music then stops at 10 seconds for a 1 or 2 second break and then it continues playing the music till the end. It is kinda a bug, but I can handle it. Ads do not do this bug. It does not...
2020-11-26 2:22:07 AM
2020-11-26 8:36:08 PM
Billy-J
Spotify Star
574 Views
1 replies
0 likes

574 Views
1 replies
0 likes

[Android][Connect] Allow Spotify to link up and play music when using Amazon alexa auto.

When using alexa auto, Spotify will not work by saying alexa open Spotify. I've just been told that Spotify doesn't work with alexa auto.

Natalie394
Visitor
When using alexa auto, Spotify will not work by saying alexa open Spotify. I've just been told that Spotify doesn't work with alexa auto.
2020-11-26 6:06:36 PM
307 Views
0 replies
0 likes

307 Views
0 replies
0 likes

Superuser Contribution Samsung Smart TV - App closes immediately

PlanPremiumCountryCanadaDeviceSamsung Smart TV - Model UN55TU7000FXZCOperating SystemTizen My Question or IssueStarted behaving like that on November 19th. When I try to fire up the app on my Samsung TV, it opens and immediately closes. I can see the...

Dorival
Visitor
Plan Premium Country Canada Device Samsung Smart TV - Model UN55TU7000FXZC Operating System Tizen My Question or Issue Started behaving like that on November 19th. When I try to...
2020-11-24 1:48:42 AM
2020-11-26 5:17:00 PM
Elena
Moderator
995 Views
1 replies
0 likes
Samsung
TV

995 Views
1 replies
0 likes

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