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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • dan_kwc2000
  • Regular
  • 17517 Views
  • 109 replies
  • 11 likes
  • Other
  • 17517 Views
  • 109 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21482 Views
  • 9 replies
  • 2 likes
  • Other
  • 21482 Views
  • 9 replies
  • 2 likes

Superuser Contribution LG Soundbar SK10Y

The SoundBar is not detected by Spotify. Both the 'requestee' device (such as PC) and the SoundBar (player) are on the same network. Connectivity is also good, as LG Mobile App detected the SoundBar just fine, I can also ping its IP address. Seeing a...

  • Newbie
  • The SoundBar is not detected by Spotify. Both the 'requestee' device (such as PC) and the SoundBar (player) are on the same network. Connectivity is also good, as LG Mobile App detected the SoundBar ...
  • Mihail
  • Spotify Legend
  • 1902 Views
  • 3 replies
  • 3 likes
  • Connect
  • 1902 Views
  • 3 replies
  • 3 likes

[All Platforms][Your Library] Explain “Inferences” file in Downloaded Spotify data

I downloaded my Spotify data out of curiosity but what are these Inferences? Specially *-seed and 1P_Social Streamers_Narrow?{ "inferences": [ "1P_Custom_T-Mobile_Switchers", "1P_Custom_iPhone_11_Users_Global", "1P_Podcast Listeners_True Crime", "1P_...

  • Visitor
  • I downloaded my Spotify data out of curiosity but what are these Inferences? Specially *-seed and 1P_Social Streamers_Narrow? {   "inferences": [     "1P_Custom_T-Mobile_Switchers",...
  • icosopoena
  • Newbie
  • 2410 Views
  • 2 replies
  • 8 likes
  • All Platforms
    Your Library
  • 2410 Views
  • 2 replies
  • 8 likes

Superuser Contribution [PS4] Spotify throws error WV-33898-1 after launching

PlanPremiumCountryPerúDevicePS4 ProOperating SystemFirmware 8.00My Question or IssueThe application on PS4 fails to launch with the error code WV-33898-1, and in the top left corner, the error 0x00000006 briefly appears with the message "Couldn't res...

  • Newbie
  • Plan Premium Country Perú Device PS4 Pro Operating System Firmware 8.00 My Question or Issue The application on PS4 fails to launch with the error code WV-33898-1, and in the top left corner...
  • Frosty73
  • Visitor
  • 7583 Views
  • 2 replies
  • 0 likes
  • PlayStation
  • 7583 Views
  • 2 replies
  • 0 likes

30 minute ad free video plays 4 ads

So my idea is for the "watch this short video for 30 minutes of ad free music" to actually only play a short video. The past three times I've done it, it plays four ads before giving me two songs worth of music.

  • Visitor
  • So my idea is for the "watch this short video for 30 minutes of ad free music" to actually only play a short video. The past three times I've done it, it plays four ads before giving me two songs wor...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect Playlist Repeat issue

 PlanPremiumCountryUSADevice(Windows 10 Desktop, Macbook Pro 2016, Yamaha Receiver RX-V481)Operating System(MacOS Catalina 10.15.7, Windows 10) My Question or IssueWhen using Spotify's repeat feature in a playlist with Spotify Connect, play the last ...

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  • Casual Listener
  •   Plan Premium Country USA Device (Windows 10 Desktop, Macbook Pro 2016, Yamaha Receiver RX-V481) Operating System (MacOS Catalina 10.15.7, Windows 10)   My Question or Issue When usi...
  • Ver
  • Spotify Legend
  • 1159 Views
  • 3 replies
  • 2 likes
  • Connect
  • 1159 Views
  • 3 replies
  • 2 likes

Superuser Contribution Unable To Update RSS Podcast Feed Link

PlanPremiumCountryAustraliaDeviceAndroid 10Operating SystemMacOS Big Sur, Android 10, Windows 10 Getting the issue where I am unable to edit/update my incorrect feed to Spotify, Have followed the process to update and getting the dreaded 'Unable to u...

  • Newbie
  • Plan Premium Country Australia Device Android 10 Operating System MacOS Big Sur, Android 10, Windows 10   Getting the issue where I am unable to edit/update my incorrect feed to Sp...
  • Alex
  • Spotify Legend
  • 777 Views
  • 1 replies
  • 0 likes
  • Other
  • 777 Views
  • 1 replies
  • 0 likes

Superuser Contribution Merch suppliers?

I'm trying to find a perch supplier who works with Merchbar so I can get mercy on my artists page on Spotify.No one seems to know...Merchbar will not release the names of the ones who work with them. Does anyone here use a merchandise supplier they c...

  • Casual Listener
  • I'm trying to find a perch supplier who works with Merchbar so I can get mercy on my artists page on Spotify. No one seems to know... Merchbar will not release the names of the ones who work wi...
  • HaideeLim
  • Casual Listener
  • 1176 Views
  • 6 replies
  • 0 likes
  • Other
  • 1176 Views
  • 6 replies
  • 0 likes

Superuser Contribution Potential hidden customer for spotify

Hello devs.My name is Rodrigo de Melo Azevedo, I am also a member of the dev community, aswell as a musician, so I really appreciate the work you guys are doing on spotify. So I would love to help you improve it.I found a big potential customer you g...

  • Visitor
  • Hello devs. My name is Rodrigo de Melo Azevedo, I am also a member of the dev community, aswell as a musician, so I really appreciate the work you guys are doing on spotify. So I would love to help ...
  • Mario
  • Spotify Legend
  • 753 Views
  • 1 replies
  • 0 likes
  • Discussion
  • 753 Views
  • 1 replies
  • 0 likes

dear spotify, get rid of the gradient background

Dear spotify, please get rid of the gradient background. It would look much better as a solid color (it gets lighter near the top in the desktop app). All the best,Tomas B.

  • Newbie
  • Dear spotify, please get rid of the gradient background. It would look much better as a solid color (it gets lighter near the top in the desktop app).    All the best, Tomas B.
  • Billy-J
  • Spotify Star
  • 1754 Views
  • 1 replies
  • 5 likes
  • gradient
    please fix
    please support
    Spotify
    ugly
  • 1754 Views
  • 1 replies
  • 5 likes

Album I released missing album art

PlanPremium / Spotify for ArtistsCountryUSA My Question or Issue I recently distributed a release through Distrokid and it is now live on Spotify, but the album art is missing. None of the other stores it distributed to are having the same issue. I'v...

  • Visitor
  • Plan Premium / Spotify for Artists Country USA   My Question or Issue   I recently distributed a release through Distrokid and it is now live on Spotify, but the album art is missing...
  • Billy-J
  • Spotify Star
  • 1099 Views
  • 1 replies
  • 0 likes
  • Other
  • 1099 Views
  • 1 replies
  • 0 likes

my google nest mini is now available - but discount not applied at checkout

PlanPremiumCountryUK My Question or IssueI registered to receive the Google Nest Mini a couple of months ago, I've just received the email saying that it is back in stock now and available to order. But when I go to checkout it is applying the full p...

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  • Visitor
  • Plan Premium Country UK   My Question or Issue I registered to receive the Google Nest Mini a couple of months ago, I've just received the email saying that it is back in stock n...
  • Billy-J
  • Spotify Star
  • 762 Views
  • 1 replies
  • 0 likes
  • Other
  • 762 Views
  • 1 replies
  • 0 likes

Superuser Contribution Applying for the internship

Hello! I want to apply for the students internship program. I live in Moscow, Russia, and currently study at the Higher School of Economics. I tried to fill the form for the internship, but couldn’t find my university in the list, even though there a...

  • Visitor
  • Hello! I want to apply for the students internship program. I live in Moscow, Russia, and currently study at the Higher School of Economics. I tried to fill the form for the internship, but couldn’...
  • Jeremy
  • Spotify Legend
  • 798 Views
  • 2 replies
  • 0 likes
  • Other
  • 798 Views
  • 2 replies
  • 0 likes

Superuser Contribution Getting the track info in picture-in-picture mode

In the desktop web player, the picture-in-picture mode pops out the album cover and keeps it on top while you work in different tabs or even other applications. This is great for me, because I am a very active listener and I'm always tuned in to what...

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  • Newbie
  • In the desktop web player, the picture-in-picture mode pops out the album cover and keeps it on top while you work in different tabs or even other applications. This is great for me, because I am a v...
  • Mihail
  • Spotify Legend
  • 3346 Views
  • 1 replies
  • 3 likes
  • Other
  • 3346 Views
  • 1 replies
  • 3 likes

Impostors in Release Radar

Release Radar gives you tracks made by artists that have the exact same NAME as an artist you listen to, but they're a DIFFERENT artists.This encourages scammers to set their artist name to a popular artist, and then showing up in people's Release Ra...

  • Casual Listener
  • Release Radar gives you tracks made by artists that have the exact same NAME as an artist you listen to, but they're a DIFFERENT artists. This encourages scammers to set their artist name to a popul...
  • Billy-J
  • Spotify Star
  • 774 Views
  • 4 replies
  • 1 likes
  • Other
  • 774 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't see any podcasts on Web/Desktop version.

PlanPremium (Family)CountryMoldovaDeviceWeb and Desktop version of SpotifyOperating SystemWindows 10.My Question or IssueAs the title says, I can't seem to have access to any podcasts, even though I'm a premium user. I can't see them via the "Browse"...

  • Visitor
  • Plan Premium (Family) Country Moldova Device Web and Desktop version of Spotify Operating System Windows 10. My Question or Issue As the title says, I can't seem to have access to any podcas...
  • Mihail
  • Spotify Legend
  • 643 Views
  • 3 replies
  • 0 likes
  • Other
  • 643 Views
  • 3 replies
  • 0 likes

Web player error 502 bad gw - CANT PRESS PLAY AGAIN

Hey,Again, like every 2 weeks.Play button stuck looping forever in the web plater only, in f12 in chrome you see http error 502 bad gateway. every few weeks team, every few weeks.please make it more stable.

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  • Regular
  • Hey, Again, like every 2 weeks. Play button stuck looping forever in the web plater only, in f12 in chrome you see http error 502 bad gateway.     every few weeks team, every few w...
  • Billy-J
  • Spotify Star
  • 355 Views
  • 1 replies
  • 1 likes
  • music
  • 355 Views
  • 1 replies
  • 1 likes

I Can't see album covers, playlist covers, or even the play button or the ones next to it.

Does anyone know how to fix this, I can't see any album covers or playlist covers or the buttons on the bottom bar.

Screenshot 2020-11-18 at 11.26.43 PM.png
  • Visitor
  • Does anyone know how to fix this, I can't see any album covers or playlist covers or the buttons on the bottom bar.  
  • Billy-J
  • Spotify Star
  • 538 Views
  • 1 replies
  • 0 likes
  • 538 Views
  • 1 replies
  • 0 likes

Web player issue

When I pause playing a certain song from certain artist's album and returning to it the web play seen to be stuck and buffering to play the song in the web player. The only way to fix it is to play other artist's song and return to my choosing artist...

  • Visitor
  • When I pause playing a certain song from certain artist's album and returning to it the web play seen to be stuck and buffering to play the song in the web player. The only way to fix it is to play o...
  • Billy-J
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Other
  • 285 Views
  • 1 replies
  • 0 likes

Alexa plays wrong (least popular) artist with same name

In the last few weeks, when I ask Alexa to play a very popular artist, it somehow selects the least popular artist with the same name. This happens with Dave Mathews, James Taylor and Chris Stapleton (all of whom are in my favorite artists). I would ...

  • Newbie
  • In the last few weeks, when I ask Alexa to play a very popular artist, it somehow selects the least popular artist with the same name.  This happens with Dave Mathews, James Taylor and Chris Sta...
  • Benito_Martin
  • Casual Listener
  • 1025 Views
  • 1 replies
  • 1 likes
  • music
  • 1025 Views
  • 1 replies
  • 1 likes

I don’t condone violence. How to remove blm protest from my screen?

I don’t condone or financially support companies that promote violence. I’d like blm sponsored content removed from my iOS and windows apps. I’ve already cancelled my subscription but it occurred to me that this could have been a mistake. Was it?

  • Casual Listener
  • I don’t condone or financially support companies that promote violence.  I’d like blm sponsored content removed from my iOS and windows apps.  I’ve already cancelled my subscription but it ...
  • freedomrecords
  • Visitor
  • 1926 Views
  • 2 replies
  • 11 likes
  • Other
  • 1926 Views
  • 2 replies
  • 11 likes