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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • wadwaddwa14
  • Visitor
  • 16083 Views
  • 101 replies
  • 10 likes
  • Other
  • 16083 Views
  • 101 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21052 Views
  • 9 replies
  • 2 likes
  • Other
  • 21052 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Spotify's website won't load in PC browsers or Samsung Phone browsers.

The Spotify website won't load on my wife's PC running windows 10 and my Samsung S23 Ultra. When you go to the site, it just loads and is a blank white screen but nothing ever loads. On my windows 11 pc it does load. We have cleared cache and everyth...

  • Regular
  • The Spotify website won't load on my wife's PC running windows 10 and my Samsung S23 Ultra. When you go to the site, it just loads and is a blank white screen but nothing ever loads. On my windows ...
  • Tallcrab
  • Regular
  • 849 Views
  • 7 replies
  • 1 likes
  • 849 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Spotify on roku freezes

Since adding video support for roku specifically when watching Joe Rogan, the app consistently freezes after a few minutes in at which point you eventually crash back to the home screen. Others have reported this on the roku support forums. Eventuall...

  • Regular
  • Since adding video support for roku specifically when watching Joe Rogan, the app consistently freezes after a few minutes in at which point you eventually crash back to the home screen. Others have ...
  • Ash107
  • Newbie
  • 6237 Views
  • 24 replies
  • 3 likes
  • Other
  • 6237 Views
  • 24 replies
  • 3 likes

Solved!!Superuser Contribution Dark/Shaded Box While Watching Podcast on iOS Connected To Tesla

PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 18.2 (issue has occurred in older firmware as well) My Question or Issue StatementA reoccurring issue occurs when watching video podcast (specifically, JRE) on my iPhone, while driving in a ...

  • Newbie
  •   Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 18.2 (issue has occurred in older firmware as well)   My Question or Issue Statement A reoccurring issue occu...
  • Joan
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • Other
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost audiobook hours up by falling asleep. Re-listen or timer feature might help?

I love the new audiobook free hours system but I was devastated to find out I ran out of hours in less than a week because I fell asleep at the start of a book! Could you make a feature that lets you re-listen to chapters you've listened to in the pa...

  • Newbie
  • I love the new audiobook free hours system but I was devastated to find out I ran out of hours in less than a week because I fell asleep at the start of a book!   Could you make a feature...
  • Lindsayeei
  • Visitor
  • 1581 Views
  • 4 replies
  • 3 likes
  • 1581 Views
  • 4 replies
  • 3 likes

Superuser Contribution Save filtered photo from Discover Weekly list?

Hey guys, I know this is a silly one, but is there any way to save the neat filtered photo that they use for the Discover Weekly playlist? I love the pink and purple overlay and would like to save a copy, but the only way I can find is screenshotting...

  • Newbie
  • Hey guys,    I know this is a silly one, but is there any way to save the neat filtered photo that they use for the Discover Weekly playlist? I love the pink and purple overlay and would ...
  • irisadeada
  • Casual Listener
  • 945 Views
  • 1 replies
  • 5 likes
  • Account
    Other
  • 945 Views
  • 1 replies
  • 5 likes

Superuser Contribution How to remove user on remote podcast creator access ?

I added an external xml rss feed by mistake from a spotify account that belongs to someone. And I also added it on the right account.The podcast was validated and accessible on both accounts.How can I remove access to the account where I added it by ...

  • Newbie
  • I added an external xml rss feed by mistake from a spotify account that belongs to someone. And I also added it on the right account. The podcast was validated and accessible on both accounts. How ...
  • AlejaR
  • Moderator
  • 154 Views
  • 1 replies
  • 0 likes
  • Connect
  • 154 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Does Wrapped count Desktop app's listening data?

PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueI am using both my Desktop and my phone. I am getting every year the Wrapped thing. By reading previous topics, I know that you can't play the Wrapped on the Desktop App, ...

  • Newbie
  • Plan Premium Country   Device Desktop Operating System Windows 10   My Question or Issue I am using both my Desktop and my phone. I am getting every year the Wrapped thing. By rea...
  • Garv-Sin
  • Casual Listener
  • 13098 Views
  • 9 replies
  • 0 likes
  • Other
  • 13098 Views
  • 9 replies
  • 0 likes

Superuser Contribution OTP Issue While Purchasing Spotify Premium

Dear Spotify Support Team,I am facing an issue while trying to purchase Spotify Premium. The OTP required for completing the purchase does not arrive on the first attempt. It only gets delivered after multiple tries, which makes the process inconveni...

  • Visitor
  • Dear Spotify Support Team, I am facing an issue while trying to purchase Spotify Premium. The OTP required for completing the purchase does not arrive on the first attempt. It only gets delivered af...
  • OscarDC
  • Moderator
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

Superuser Contribution Transcripts for audiobooks

I have noticed that transcripts are common in podcasts. But I haven’t seen them on audiobooks. This means I have to keep rewinding to catch things that I missed, due to how my mind works. (When there is a transcript I just pause and read what i just ...

  • Regular
  • I have noticed that transcripts are common in podcasts. But I haven’t seen them on audiobooks. This means I have to keep rewinding to catch things that I missed, due to how my mind works. (When there...
  • elcalebo
  • Regular
  • 718 Views
  • 4 replies
  • 0 likes
  • Other
  • 718 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify on TV showing gray blank screen with white box?

My Spotify on my tv won’t load, it keeps showing a gray screen with a white box in the middle. I have confirmed it is not network related, I have tried uninstalling, clearing cache, fully restarting tv, factory resetting tv, all the troubleshooting s...

  • Casual Listener
  • My Spotify on my tv won’t load, it keeps showing a gray screen with a white box in the middle. I have confirmed it is not network related, I have tried uninstalling, clearing cache, fully restarting ...
  • Vasil
  • Moderator
  • 590 Views
  • 3 replies
  • 1 likes
  • 590 Views
  • 3 replies
  • 1 likes

Superuser Contribution Recently played artists updating but friends activity is not

My friends recently played artists is actively adding new artists as they listen to music but their currently listening to says they last listened to music hours ago.

  • Visitor
  • My friends recently played artists is actively adding new artists as they listen to music but their currently listening to says they last listened to music hours ago.
  • Vasil
  • Moderator
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot cast podcast with video to Chromecast or in Android TV app

PlanPremiumCountrySweden DeviceLatest Chromecast, Android TV device from Tele2 My Question or IssueI haven't been able to cast any podcast with video to my screens connected with Chromecast since months ago. Now i got an android tv device from the lo...

  • Regular
  • Plan Premium Country Sweden   Device Latest Chromecast, Android TV device from Tele2   My Question or Issue I haven't been able to cast any podcast with video to my screens connec...
  • bwriflam
  • Visitor
  • 7475 Views
  • 25 replies
  • 0 likes
  • 7475 Views
  • 25 replies
  • 0 likes

Superuser Contribution not able to verify email address to publish my podcast.

i clicked on link multiple times but always redirecting me to spotify for creators account and after that nothing is happening

  • Visitor
  • i clicked on link multiple times but always redirecting me to spotify for creators account and after that nothing is happening
  • Eni
  • Moderator
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution listener location data on artist profile leaks personal data

I noticed this on the desktop web app but it is likely an issue on other platforms as well. In the about section on an artist's page, under the number of monthly listeners, there's a list of cities where that artist is popular, each with a listener c...

  • Visitor
  • I noticed this on the desktop web app but it is likely an issue on other platforms as well. In the about section on an artist's page, under the number of monthly listeners, there's a list of cities w...
  • Eni
  • Moderator
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Story Share has no music

In August of 2019 Spotify rolled out a feature that would allow for a short clip of a song to be played when you would share to a Facebook Story. Here's a link from that announcement: https://artists.spotify.com/blog/share-your-songs-on-facebook-stor...

  • Casual Listener
  • In August of 2019 Spotify rolled out a feature that would allow for a short clip of a song to be played when you would share to a Facebook Story. Here's a link from that announcement:   https:...
  • kasanndrarzr
  • Visitor
  • 4042 Views
  • 6 replies
  • 0 likes
  • Connect
    music
    Other
  • 4042 Views
  • 6 replies
  • 0 likes

Superuser Contribution "Mark as finished" gone

PlanPremiumCountryUSADevicePixel 9 proOperating SystemAndroidMy Question or IssueA podcast I follow recently put older episodes behind a paywall – going forward, only the 3 most recent episodes will be free. When I navigate to the podcast page, the S...

  • Newbie
  • Plan Premium Country USA Device Pixel 9 pro Operating System Android My Question or Issue A podcast I follow recently put older episodes behind a paywall – going forward, only the 3 most re...
  • Yordan
  • Moderator
  • 600 Views
  • 1 replies
  • 1 likes
  • Other
  • 600 Views
  • 1 replies
  • 1 likes

Superuser Contribution how can i use crossfade on chromebook?

if im listening to a song that kind of merges with another song, example judge judy to sticky (by tyler the creator) it usually has crossfade, but when I'm on my Chromebook, there's just an awkward pause between the 2 songs

  • Visitor
  • if im listening to a song that kind of merges with another song, example judge judy to sticky (by tyler the creator) it usually has crossfade, but when I'm on my Chromebook, there's just an awkward p...
  • Yordan
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution porque cuando quiero ver las letras de mi cancion me salen con fondo oscuro

cuando selecciono las letras de mi cancion me salen con fondo oscuro mas de lo normal antes salian con su color normal de la cancion ahoras las letras ya no salen blancos si no mas oscuros y su fondo mas todavia

  • Casual Listener
  • cuando selecciono las letras de mi cancion me salen con fondo oscuro mas de lo normal antes salian con su color normal de la cancion ahoras las letras ya no salen blancos si no mas oscuros y su fond...
  • ioto30
  • Casual Listener
  • 362 Views
  • 4 replies
  • 0 likes
  • 362 Views
  • 4 replies
  • 0 likes

Superuser Contribution Song available on Spotify Web, but not on the app

Hello.I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify.But, i decided to search the issue online, and found a link to the song on Spotify Web, and i opened, and i wa...

  • Music Fan
  • Hello. I have noticed some songs weren't available anymore on my playlists, so i assumed that the artist removed the song rights for Spotify. But, i decided to search the issue online, and found a ...
  • sbeat
  • Casual Listener
  • 7082 Views
  • 12 replies
  • 0 likes
  • Web Player
    Windows
  • 7082 Views
  • 12 replies
  • 0 likes