Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Madethisyaccidentw
  • Newbie
  • 11972 Views
  • 80 replies
  • 9 likes
  • Other
  • 11972 Views
  • 80 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20466 Views
  • 9 replies
  • 2 likes
  • Other
  • 20466 Views
  • 9 replies
  • 2 likes

Superuser Contribution Tracks uploaded to your artist profile are not yours

whaz to do if your artist name and photo is the ARTIST account but the tracks uploaded are not yours or anything to do with you

  • Newbie
  • whaz to do if your artist name and photo is the ARTIST account but the tracks uploaded are not yours or anything to do with you
  • AlejaR
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • Other
  • 131 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Library problem - no media available for browsing here

I'm using SPOTIFY (4.3.3.0) installed in my car Volvo XC60.Once selecting the library I try to browse the playlists but i get the message:"no media available for browsing here ".Indeed I have at least 20 different playlist that i can reach by Desktop...

  • Music Fan
  • I'm using SPOTIFY (4.3.3.0) installed in my car Volvo XC60. Once selecting the library I try to browse the playlists but i get the message: "no media available for browsing here ". Indeed I have a...
  • kroxius
  • Casual Listener
  • 8785 Views
  • 119 replies
  • 6 likes
  • 8785 Views
  • 119 replies
  • 6 likes

Speakers with built in Spotify app.

Hi, are there any speakers with built in Spotify app, like the Logitech Squeezebox? The problem with Spotify connect is that you need an extra device (cellphone, tablet etc) to control Spotify. My kids don't have there own phones yet but still want t...

  • Newbie
  • Hi, are there any speakers with built in Spotify app, like the Logitech Squeezebox? The problem with Spotify connect is that you need an extra device (cellphone, tablet etc) to control Spotify. My ki...
  • hiyn
  • Newbie
  • 702 Views
  • 1 replies
  • 0 likes
  • music
  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues pausing and resuming music on Lg tv.

Lg oled65b7y tv, when a song is paused, I can not get it play again, using "play" . I can go back, and choose another song, but not the paused one. Its stuck.

  • Visitor
  • Lg oled65b7y tv, when a song is paused, I can not get it play again, using "play" . I can go back, and choose another song, but not the paused one. Its stuck.
  • Vasil
  • Moderator
  • 394 Views
  • 3 replies
  • 0 likes
  • 394 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution My Lenovo Chrome Book won't let me reinstall the Spotify app

every time I go on my Spotify web browser it says "Couldn't find that playlist" "Search for something else?"

  • Casual Listener
  • every time I go on my Spotify web browser it says "Couldn't find that playlist" "Search for something else?"
  • Joan
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to keep people from changing my music remotely?

I was listening to music today in my office on my Bluetooth speaker (I work on a college campus so of course there are students who enjoy messing with people) and all the sudden, I was not listening to my music but something someone else decided to p...

  • Visitor
  • I was listening to music today in my office on my Bluetooth speaker (I work on a college campus so of course there are students who enjoy messing with people) and all the sudden, I was not listening ...
  • Vasil
  • Moderator
  • 5133 Views
  • 4 replies
  • 1 likes
  • 5133 Views
  • 4 replies
  • 1 likes

Superuser Contribution Mobile and Desktop Recently Played Not Syncing

My Mobile and desktop are not syncing — when I look at my recently played on mobile it’s completely different from when I look at the recently played on my desktop. It’s like that section is ‘recently played on this device’ and not fully ‘recently pl...

  • Newbie
  • My Mobile and desktop are not syncing — when I look at my recently played on mobile it’s completely different from when I look at the recently played on my desktop. It’s like that section is ‘recentl...
  • andyzxc
  • Casual Listener
  • 316 Views
  • 3 replies
  • 0 likes
  • 316 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Become a Distributor

Hello, Recently I started developing a new music distribution platform,I want to know how things is work in distributing music to spotify.Thanks.

  • Newbie
  • Hello,  Recently I started developing a new music distribution platform, I want to know how things is work in distributing music to spotify. Thanks.
  • TrackDealer
  • Visitor
  • 21651 Views
  • 8 replies
  • 1 likes
  • Other
  • 21651 Views
  • 8 replies
  • 1 likes

Superuser Contribution Lyrics not showing anymore on my Smart TV after latest Spotify update

I have a TCL Smart TV (Android) which has the latest updates. When I updated Spotify last week on the TV, it took away the lyrics option so they no longer appear on my TV, even though the lyrics show up on the Spotify app on my phone.

  • Casual Listener
  • I have a TCL Smart TV (Android) which has the latest updates. When I updated Spotify last week on the TV, it took away the lyrics option so they no longer appear on my TV, even though the lyrics show...
  • spencerconklin
  • Casual Listener
  • 28854 Views
  • 60 replies
  • 10 likes
  • 28854 Views
  • 60 replies
  • 10 likes

When exactly do presale codes get emailed?

I caught wind of a show I’m interested in going to and it states on the venues website that there will be a Spotify presale, but there has been no email and the show isn’t listed in the artist profile. The presale is tomorrow, so how do I get a code?

  • Casual Listener
  • I caught wind of a show I’m interested in going to and it states on the venues website that there will be a Spotify presale, but there has been no email and the show isn’t listed in the artist profil...
  • timhelbing
  • Newbie
  • 9626 Views
  • 7 replies
  • 1 likes
  • Other
  • 9626 Views
  • 7 replies
  • 1 likes

Superuser Contribution Logging in on my ps5

I created a PlayStation account a few years back and no longer have the email or password necessary to unlink my Spotify. On my new PS5 account I tried to log in but it says I'm logged in elsewhere. How do I get my Spotify on my PlayStation?

  • Newbie
  • I created a PlayStation account a few years back and no longer have the email or password necessary to unlink my Spotify. On my new PS5 account I tried to log in but it says I'm logged in elsewhere. ...
  • Not applicable
  • 457 Views
  • 2 replies
  • 0 likes
  • 457 Views
  • 2 replies
  • 0 likes

Superuser Contribution View album cover instead of seeing a video in loop

I think it would be cool to have an option to see the album/single cover picture of the song you listen to instead of seeing a short video that goes in loop

  • Visitor
  • I think it would be cool to have an option to see the album/single cover picture of the song you listen to instead of seeing a short video that goes in loop  
  • cristii_000
  • Visitor
  • 26221 Views
  • 3 replies
  • 11 likes
  • 26221 Views
  • 3 replies
  • 11 likes

Superuser Contribution My new duo premium account addresses me in Zulu, rejects my email address e

I have just purchased a duo account. I cannot add my email as it says it already exists. I also received a sms with a receipt in Zulu. My cellphone number has been mine for at least ten years however it was previously in use. How do I make sure I'm p...

  • Visitor
  • I have just purchased a duo account. I cannot add my email as it says it already exists. I also received a sms with a receipt in Zulu. My cellphone number has been mine for at least ten years how...
  • Eni
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

minha conta do Spotify não se conecta automaticamente no meu Xbox

Minha conta do Spotify não se conecta automaticamente no meu Xbox, sempre tenho que fazer login manualmente e ir até o site do Spotify pair para poder usar minha conta, já tentei vários métodos para fazer voltar ao normal mais nada funciona

  • Visitor
  • Minha conta do Spotify não se conecta automaticamente no meu Xbox, sempre tenho que fazer login manualmente e ir até o site do Spotify pair para poder usar minha conta, já tentei vários métodos para ...
  • Bittencourt
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution I need to search for a song I searched 6 months ago

On the 19th of may 2024 at 1pm aest time I played my grandads favourite song and I can’t remember it and he has since passed and his funerals in a couple days and I need to find it to play it in memory of him. Please help me

  • Visitor
  • On the 19th of may 2024 at 1pm aest time I played my grandads favourite song and I can’t remember it and he has since passed and his funerals in a couple days and I need to find it to play it in memo...
  • Novy
  • Moderator
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do I change over from my phone to my speakers on my pc

as soon as I log into Spotify on my pc, it starts playing a playlist, but 2 seconds later it starts up on my phone instead. How do I log out of either my phone or my pc .... I prefer to listen to playlists on my pc speakers of course

  • Visitor
  • as soon as I log into Spotify on my pc, it starts playing a playlist, but 2 seconds later it starts up on my phone instead. How do I log out of either my phone or my pc .... I prefer to listen to pl...
  • Eni
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes