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Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
Monday
jrstout82
Regular
8961 Views
65 replies
8 likes
Other

8961 Views
65 replies
8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
19681 Views
9 replies
2 likes
Other

19681 Views
9 replies
2 likes

Superuser Contribution ChromeCast doesn't start radio when playlist reach end on Android

When I start ChromeCast from an Android letting it play a playlist the radio based on the playlist never starts when it reaches the end. When I try the same thing starting ChromeCast from an iPhone it does start the radio based on the playlist automa...

the-super-ape
Casual Listener
When I start ChromeCast from an Android letting it play a playlist the radio based on the playlist never starts when it reaches the end. When I try the same thing starting ChromeCast from an iPhone i...
2019-03-09 6:11:44 PM
2019-03-10 9:35:47 AM
Guido
Spotify Legend
609 Views
1 replies
0 likes

609 Views
1 replies
0 likes

Superuser Contribution PS4 Pro Compressed Sound Quality 2019

PlanPremiumCountry United KingdomDevicePS4 Pro, Denon X4400H, KEF R900/300Operating SystemPS4 Pro My Question or IssueI have been a Premium customer for 3 years and my experience so far using Spotify connect via a Denon AVR X4400H has been excellent....

cpubasher
Casual Listener
Plan Premium Country United Kingdom Device PS4 Pro, Denon X4400H, KEF R900/300 Operating System PS4 Pro My Question or Issue I have been a Premium customer for 3 years and my experien...
2019-03-03 6:19:07 PM
2019-03-10 8:29:42 AM
Guido
Spotify Legend
5239 Views
3 replies
2 likes
Denon

5239 Views
3 replies
2 likes

Superuser Contribution [Alexa] No way around auto-shuffle is a completely broken experience

I have my premium Spotify account linked with my Amazon Echo/Alexa. If I ask it to play songs by an artist, it defaults to auto-shuffling their music. There is no way around this. So for instance, if I say, "Alexa play Michael Jackson"... you'd think...

nedyken
Casual Listener
I have my premium Spotify account linked with my Amazon Echo/Alexa. If I ask it to play songs by an artist, it defaults to auto-shuffling their music. There is no way around this. ...
2019-01-09 12:01:05 AM
2019-03-10 8:23:31 AM
Guido
Spotify Legend
1835 Views
4 replies
6 likes
Other

1835 Views
4 replies
6 likes

Oooops, something went wrong. Reload

Hello, I'm having a persistent issue with the web player.whenever I go to the featured tab or "made for you" tab I get a red notification says "Oooops, something went wrong. Reload", no need to say that reloading doesn't change a thing. I clear brows...

-thoxlaho_a7a
Newbie
Hello, I'm having a persistent issue with the web player. whenever I go to the featured tab or "made for you" tab I get a red notification says "Oooops, something went wrong. Reload", no need t...
2019-03-01 3:25:38 PM
2019-03-10 8:03:20 AM
JJ2FAS4U
Casual Listener
2108 Views
2 replies
1 likes
music
Other

2108 Views
2 replies
1 likes

Spotify offline on Samsung Gear is not working

PlanPremiumCountryGermanyDeviceSamsung Gear SportOperating SystemTizen My Question or Issue Dear Spotify Team, the offline feature does not work on the Gear Sport. It is terrible. I bought the watch especially for that. Apparently this problem exists...

3ik3
Regular
Plan Premium Country Germany Device Samsung Gear Sport Operating System Tizen My Question or Issue Dear Spotify Team, the offline feature does not work on the Gear Sport. It is...
2019-02-10 9:21:46 AM
2019-03-09 7:30:36 PM
asmyth
Casual Listener
688 Views
1 replies
2 likes
Samsung

688 Views
1 replies
2 likes

Superuser Contribution Spotify Connect on Echo Dot stutters, choppy.

Alrighty, so here is my issue. I use my Echo Dot often as a speaker for Spotify, and last week I began to notice stuttering when it would play songs. It has since gotten way worse, as the song cuts out constantly-it's gotten quite infuriating. The Ec...

SmileyKitKat
Casual Listener
Alrighty, so here is my issue. I use my Echo Dot often as a speaker for Spotify, and last week I began to notice stuttering when it would play songs. It has since gotten way worse, as ...
2018-09-20 2:11:08 AM
2019-03-09 1:46:26 PM
czandor
Regular
43378 Views
35 replies
26 likes
Other

43378 Views
35 replies
26 likes

Cannot view/edit queue on mobile

I do not know how to view/edit the queue. I listen to a lot of podcasts and like to set them up in my queue before work. When I press the three dots in the top right corner I only have an option to add to queue, but do not have an option to view or e...

IntimidatingL
Casual Listener
I do not know how to view/edit the queue. I listen to a lot of podcasts and like to set them up in my queue before work. When I press the three dots in the top right corner I only have an option to a...
2019-03-08 7:48:22 PM
483 Views
0 replies
1 likes
Other

483 Views
0 replies
1 likes

Solved!! Spotify Web Player not working anymore since a couple of weeks

PlanFreeCountryItalyDeviceMacbook Pro 2014Operating System10.12.6 My Question or IssueI already tried all the solution posted before (incognito mode/clearing cookies, temp files/reinstalling Chrome but still nothing here.Web Player don't work anymore...

giodeluigi
Music Fan
Plan Free Country Italy Device Macbook Pro 2014 Operating System 10.12.6 My Question or Issue I already tried all the solution posted before (incognito mode/clearing cookies, temp fi...
2019-02-08 6:15:51 PM
2019-03-08 6:53:39 PM
Bittencourt
Spotify Star
11531 Views
19 replies
1 likes
music

11531 Views
19 replies
1 likes

PS4 Shuffle Problem

PlanFreeCountry United KingdomDevicePS4 My Question or Issue When listening to music through my PS4, whenever I click shuffle on my PC (it has no speakers, hence the PS4 usage) it displays the details for a random song (album art, song title, artist,...

EltharRaxin
Newbie
Plan Free Country United Kingdom Device PS4 My Question or Issue When listening to music through my PS4, whenever I click shuffle on my PC (it has no speakers, henc...
2018-11-16 2:40:46 AM
2019-03-08 6:28:09 PM
thamernegash
Newbie
1605 Views
2 replies
2 likes

1605 Views
2 replies
2 likes

doesn’t play ONE song

PlanPremiumCountry The NetherlandsDeviceiPhone 6 My Issue: I wanted to play the song ‘queen’ by History, but it won’t play. It does play all other songs. I would like to know if anyone knows why it doesn’t play that song.

likjemoedersanu
Newbie
Plan Premium Country The Netherlands Device iPhone 6 My Issue: I wanted to play the song ‘queen’ by History, but it won’t play. It does play all other songs. I would like t...
2019-03-07 11:04:24 PM
2019-03-08 3:13:31 PM
Nico
Community Legend
488 Views
1 replies
0 likes
Other

488 Views
1 replies
0 likes

Spotify randomly plays on Denon CEOL

PlanFreeCountryUKDeviceDenon CEOL RCD9. Operating System My Question or IssueMy Denon CEOL has the ability to play directly from Spotify (using Connect?). However this requires Spotify Premium. I have Spotify Free, therefore CANNOT use Spotify to pla...

nomad_ken
Casual Listener
Plan Free Country UK Device Denon CEOL RCD9. Operating System My Question or Issue My Denon CEOL has the ability to play directly from Spotify (using Connect?). However ...
2019-03-08 1:44:28 PM
1071 Views
0 replies
0 likes
Connect
Denon

1071 Views
0 replies
0 likes

Premium Question

If I purchase Spotify Premium, will I be able to access the offline features on my Chromebook and Roku tv, if my internet is down?

loganlikes15
Casual Listener
If I purchase Spotify Premium, will I be able to access the offline features on my Chromebook and Roku tv, if my internet is down?
2019-03-08 4:19:02 AM
2019-03-08 8:22:06 AM
Bethany_Dawn
Community Legend
441 Views
1 replies
0 likes
Samsung

441 Views
1 replies
0 likes

Como funciona lista de favoritas no se eliminan las canciones

que tal no entiendo como funciona la lista de favoritos en la nueva actualizacion, en la aterior solo se presionaba el corazon y aparecian en la lista se quitaba el corazon y se iban ahora no entiendo como funciona la cruz y la paloma quito la paloma...

adrian_kama01
Newbie
que tal no entiendo como funciona la lista de favoritos en la nueva actualizacion, en la aterior solo se presionaba el corazon y aparecian en la lista se quitaba el corazon y se iban ahora no entiend...
2019-03-07 10:56:35 PM
576 Views
0 replies
0 likes
music

576 Views
0 replies
0 likes

Hacked account?

I have a premium account. Recently songs I know I've never listened to has appeared in my "heavy rotation" section. Tonight, while listening to podcast while going to sleep, my Android app stopped the podcast and started to play music from random "ne...

MTJ88
Newbie
I have a premium account. Recently songs I know I've never listened to has appeared in my "heavy rotation" section. Tonight, while listening to podcast while going to sleep, my Android app stopped th...
2019-03-01 1:37:32 AM
2019-03-07 9:21:00 PM
Noah
Spotify Star
812 Views
3 replies
0 likes
Other

812 Views
3 replies
0 likes

E gift card

Hi, are e gift cards not available in the uk anymore? Ive looked everywhere on the site and the page usually used to purchase them just says page not available or something like that.

Furious666
Casual Listener
Hi, are e gift cards not available in the uk anymore? Ive looked everywhere on the site and the page usually used to purchase them just says page not available or something like that.
2019-03-07 2:27:43 PM
2019-03-07 2:47:58 PM
Furious666
Casual Listener
613 Views
2 replies
0 likes
Other

613 Views
2 replies
0 likes

Superuser Contribution J. Cole explicit songs issue

PlanPremiumCountry United StatesDeviceSamsung Galaxy S7 My Question or Issue J. Cole's album, 2014 Forest Hills Drive, although clearly marked explicit, play the clean version when I'm listening on my phone. Strangely, when I'm listening to the same ...

roscoeambrose
Newbie
Plan Premium Country United States Device Samsung Galaxy S7 My Question or Issue J. Cole's album, 2014 Forest Hills Drive, although clearly marked explicit, play the clean ...
2019-03-01 9:31:48 AM
2019-03-07 12:52:27 PM
Guido
Spotify Legend
4582 Views
1 replies
0 likes
Samsung

4582 Views
1 replies
0 likes

Superuser Contribution Recommended songs list suggesting explicit songs to child with only kids songs ever saved

We have Spotify for Family and I am setting up my son an account from brand new so he has a curated list of music to play. I cant turn off recommended songs so I hoped only inputting clean music would help. Nothing has been 'played', and I am creatin...

Emmahan
Newbie
We have Spotify for Family and I am setting up my son an account from brand new so he has a curated list of music to play. I cant turn off recommended songs so I hoped only inputting clean music woul...
2019-03-01 10:56:52 AM
2019-03-07 12:33:38 PM
Guido
Spotify Legend
845 Views
1 replies
0 likes
Other

845 Views
1 replies
0 likes

Superuser Contribution Sharing music with artists

Premium accountiphone 8 I recently attended a concert and one of the artists asked for me to share my playlists with them. Found them on Spotify and followed them but can’t find a way to share my playlists. Need to know if it’s possible, and if so, h...

ZebulunPike
Casual Listener
Premium account iphone 8 I recently attended a concert and one of the artists asked for me to share my playlists with them. Found them on Spotify and followed them but can’t find a way to s...
2019-03-03 4:58:07 AM
2019-03-07 11:00:00 AM
Guido
Spotify Legend
710 Views
3 replies
0 likes
music

710 Views
3 replies
0 likes

Superuser Contribution JBL Link View not playing Spotify Playlists as requested

I recently purchased a JBL Link View speaker and when I Chromecast to it from Spotify on my Samsung S9 it does not play my my playlist in a Shuffled fashion and tends to play them in a group of "Artists" or Genres". If I reopen the playlist and Shuff...

gpitt
Newbie
I recently purchased a JBL Link View speaker and when I Chromecast to it from Spotify on my Samsung S9 it does not play my my playlist in a Shuffled fashion and tends to play them in a group of "Arti...
2019-03-04 2:39:19 AM
2019-03-07 10:55:51 AM
Guido
Spotify Legend
1531 Views
1 replies
0 likes
Samsung

1531 Views
1 replies
0 likes

Superuser Contribution Song playback stops in the middle

PlanPremiumCountryIrelandDeviceDesktopOperating SystemRodete Debian (4.18.10-1rodete2)BrowserGoogle Chrome Version 72.0.3626.119 (Official Build) (64-bit) My Question or IssueThe song "Venom of Venus" by Powerwolf (album: https://open.spotify.com/alb...

sp1n
Casual Listener
Plan Premium Country Ireland Device Desktop Operating System Rodete Debian (4.18.10-1rodete2) Browser Google Chrome Version 72.0.3626.119 (Official Build) (64-bit) My Question or Is...
2019-03-05 2:20:08 PM
2019-03-07 10:46:19 AM
Guido
Spotify Legend
616 Views
3 replies
0 likes

616 Views
3 replies
0 likes

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