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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Donavin1994
  • Casual Listener
  • 8777 Views
  • 64 replies
  • 8 likes
  • Other
  • 8777 Views
  • 64 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19590 Views
  • 9 replies
  • 2 likes
  • Other
  • 19590 Views
  • 9 replies
  • 2 likes

Ads freezing yet playlist continues in background

As previously posted the destop version of Spotify is freezing up on certain Ads (Aquafina sparkling ad speicifcally but also KFC, etc). Once you reload the page and press play, playback continues but it's in the middle of the next song which means i...

  • Regular
  • As previously posted the destop version of Spotify is freezing up on certain Ads (Aquafina sparkling ad speicifcally but also KFC, etc).  Once you reload the page and press play, playback contin...
  • Nico
  • Community Legend
  • 647 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 647 Views
  • 1 replies
  • 0 likes

Spotify on PS4

Hello. Why I can't run my Spotify Family Premiun account on my PlayStation 4 Pro? I situated in Cyprus.

  • Newbie
  • Hello. Why I can't run my Spotify Family Premiun account on my PlayStation 4 Pro? I situated in Cyprus.
  • Nico
  • Community Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Solved!! Is there a multi-user shared playlist feature?

Hey there,Me and my girlfriend are both premium users. We were thinking about how it would be nice to have a comon playlist for us both to add in our fav songs so we can listen to each others'. Thing is we would need to both be able to add songs to t...

  • Regular
  • Hey there, Me and my girlfriend are both premium users. We were thinking about how it would be nice to have a comon playlist for us both to add in our fav songs so we can listen to each others'. Thi...
  • Nico
  • Community Legend
  • 2188 Views
  • 3 replies
  • 0 likes
  • Other
  • 2188 Views
  • 3 replies
  • 0 likes

spotify web player will not work/connect to other devices

hi. i am having a problem with the spotify web player currently where it will not play at all and my phone won't let me connect my spotify to it (many solves to this say to connect your phone to play on spotify web browser). can i please get help? i'...

  • Regular
  • hi. i am having a problem with the spotify web player currently where it will not play at all and my phone won't let me connect my spotify to it (many solves to this say to connect your phone to play...
  • Nico
  • Community Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 433 Views
  • 1 replies
  • 0 likes

Can’t play playlist videos

Ok so when spotify goes on playlist videos my music stops (which is really annoying) and when i go in the app it says “we are not able to play this video in your current location” Account region is US and the ip address is from US too i wonder if vid...

  • Newbie
  • Ok so when spotify goes on playlist videos my music stops (which is really annoying) and when i go in the app it says “we are not able to play this video in your current location”  Account regi...
  • 725 Views
  • 0 replies
  • 1 likes
  • music
  • 725 Views
  • 0 replies
  • 1 likes

Spotify won't play any song

PlanPremiumCountry EstoniaDevicePCOperating SystemWindows 7 My spotify is completley broken to point where i can play any song, see any playlist or do nothing. Im getting slowly mad already, it worked fine few days ago and on my phone it works fine, ...

  • Casual Listener
  • Plan Premium Country  Estonia Device PC Operating System Windows 7   My spotify is completley broken to point where i can play any song, see any playlist or do nothing. Im getting ...
  • AngryDevilDog
  • Casual Listener
  • 650 Views
  • 4 replies
  • 0 likes
  • Other
  • 650 Views
  • 4 replies
  • 0 likes

Can't delete queue

PlanPremiumCountry UKDeviceWIndows 10 pc and Apple Ipad 2 with latest IOS updatedOperating SystemWin 10 and IOS My Question or Issue CAn't delete queue full stop. It insists on playing everything and then it still leaves the tracks in a queue which I...

  • Visitor
  • Plan Premium Country  UK Device WIndows 10 pc and Apple Ipad 2 with latest IOS updated Operating System Win 10 and IOS   My Question or Issue  CAn't delete queue full stop. I...
  • 452 Views
  • 0 replies
  • 1 likes
  • Other
  • 452 Views
  • 0 replies
  • 1 likes

No music playing

PlanFreeCountryDenmark DevicepcOperating SystemWindows 10 My Question or IssueLately, I haven't been capable of playing any music. As you can see in the pictures I can't play anything. I can play everything on my Oneplus 5T. But not on pc.

  • Casual Listener
  • Plan Free Country Denmark  Device pc Operating System Windows 10   My Question or Issue Lately, I haven't been capable of playing any music. As you can see in the pictures I can't...
  • Antonbp5
  • Casual Listener
  • 413 Views
  • 2 replies
  • 0 likes
  • Other
  • 413 Views
  • 2 replies
  • 0 likes

Spotify is not playing songs

PlanFreeCountryMéxico DevicePC and MacOperating SystemWindows 10 and MacOS High Sierra My Question or IssueSpotify is not playing any song available in the artist current playlist, or any playlist, and it's not displaying songs in the playlists. I un...

  • Newbie
  • Plan Free Country México   Device PC and Mac Operating System Windows 10 and MacOS High Sierra   My Question or Issue Spotify is not playing any song available in the artist curr...
  • Nico
  • Community Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • Other
  • 486 Views
  • 1 replies
  • 0 likes

[Webplayer] Ads play sound while music is playing

I'm using the webplayer and ads are playing sound while music is playing. This is unacceptable.

  • Casual Listener
  • I'm using the webplayer and ads are playing sound while music is playing.  This is unacceptable.
  • Nico
  • Community Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 347 Views
  • 1 replies
  • 0 likes

Delete songs off phone

So I hit "remove download" on one of my playlists as I was running out of room on my phone, but all the songs are still on my phone. I'm wondering how I can actually delete them off my phone without removing Spotify off my phone.

  • Visitor
  • So I hit "remove download" on one of my playlists as I was running out of room on my phone, but all the songs are still on my phone. I'm wondering how I can actually delete them off my phone without ...
  • Nico
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • music
  • 275 Views
  • 1 replies
  • 0 likes

Cant link my account to my PlayStation

Recently I tried to link my Spotify account to my PlayStation but for some reason it says I have already linked it with another account and when I try to log out from everything through the Spotify web page it still doesn't work and I really like lis...

  • Newbie
  • Recently I tried to link my Spotify account to my PlayStation but for some reason it says I have already linked it with another account and when I try to log out from everything through the Spotify w...
  • Nico
  • Community Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Workaround/3rd party app so I can get Playlist Notifications

PlanPremiumCountryU.S.DeviceSamsung Galaxy S8Operating SystemAndroid, but this is a general question that applies to Spotify overall My Question or IssueSo I have searched the Spotify community to find out if there is a way to get notified whenever s...

  • Casual Listener
  • Plan Premium Country U.S. Device Samsung Galaxy S8 Operating System Android, but this is a general question that applies to Spotify overall   My Question or Issue So I have searched th...
  • 376 Views
  • 0 replies
  • 0 likes
  • Other
  • 376 Views
  • 0 replies
  • 0 likes

Web player only plays one song

Please help! I'm using web player in Internet Explorer v11 and Spotify seemed to update its player at the end of last week - now it only plays one song and stops I have cleared my cache and restarted IE numerous times, but the problem is recurring. C...

  • Visitor
  • Please help! I'm using web player in Internet Explorer v11 and Spotify seemed to update its player at the end of last week - now it only plays one song and stops 😞   I have cleared my ca...
  • Nico
  • Community Legend
  • 687 Views
  • 1 replies
  • 1 likes
  • Web Player
  • 687 Views
  • 1 replies
  • 1 likes

[Web Player] The new web player says it's not compatible

Since the past few days I can't use the web player anymore. I get a message saying my browser is not compatible. I'm using:Linux cent os firefox esr 52.2.0 64bitwith light point web legacy addon

  • Casual Listener
  • Since the past few days I can't use the web player anymore. I get a message saying my browser is not compatible.   I'm using: Linux cent os   firefox esr 52.2.0 64bit with light point...
  • Nico
  • Community Legend
  • 738 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 738 Views
  • 1 replies
  • 0 likes

Can't properly sign into PS4

I've had this issue with my PS3 that we couldn't seem to resolve but I bought a PS4 recently in hopes it'll work in here BUT I'm still getting the same error screen as I was on PS3. "Error connecting to PlayStation™Network Please try again later" I'v...

  • Casual Listener
  • I've had this issue with my PS3 that we couldn't seem to resolve but I bought a PS4 recently in hopes it'll work in here BUT I'm still getting the same error screen as I was on PS3. "Error connecting...
  • Nico
  • Community Legend
  • 786 Views
  • 1 replies
  • 0 likes
  • Sony
  • 786 Views
  • 1 replies
  • 0 likes

Randomly Pausing at end of Track

Using Web Player on Internet Explorer 11.608.15063.0. When listening to a playlist, tracks will stop at the end of the song and will not auto play the next. I have to go in and manually hit the next track button for the next song to play. Searched th...

  • Newbie
  • Using Web Player on Internet Explorer 11.608.15063.0.  When listening to a playlist, tracks will stop at the end of the song and will not auto play the next.  I have to go in and manually h...
  • Nico
  • Community Legend
  • 513 Views
  • 1 replies
  • 0 likes
  • 513 Views
  • 1 replies
  • 0 likes

Web player won't play music (Chrome)

Playing any song or playlist gives no result. They just stay at 0:00 time and don't play. I've tried clearing the Spotify Connect thing to make sure it isn't interfering via my phone, but that doesn't help. Why is open.spotify.com so bad?

  • Newbie
  • Playing any song or playlist gives no result. They just stay at 0:00 time and don't play. I've tried clearing the Spotify Connect thing to make sure it isn't interfering via my phone, but that doesn'...
  • Nico
  • Community Legend
  • 514 Views
  • 1 replies
  • 3 likes
  • 514 Views
  • 1 replies
  • 3 likes

Spotify Web Player changes the song I'm listening to

Randomly, my Spotify Web Player will change the song I'm listening to and a pop-up screen will ask me if I want to "Listen on this phone/computer or Listen on Spotify Web Player" I have set my account to private session and it still happens. Anyone e...

  • Newbie
  • Randomly, my Spotify Web Player will change the song I'm listening to and a pop-up screen will ask me if I want to "Listen on this phone/computer or Listen on Spotify Web Player"   I have set ...
  • Nico
  • Community Legend
  • 394 Views
  • 1 replies
  • 2 likes
  • 394 Views
  • 1 replies
  • 2 likes

Mix playlists

Hello...i have a sporify premium login and i have some playlists in my spotify. i call them ks and op for example. now i want to mix them...i want to take all the music from ks and put them in op with ONE MOVE without some music are two times in the ...

  • Newbie
  • Hello...i have a sporify premium login and i have some playlists in my spotify. i call them ks and op for example. now i want to mix them...i want to take all the music from ks and put them in op wit...
  • Nico
  • Community Legend
  • 550 Views
  • 1 replies
  • 0 likes
  • Other
  • 550 Views
  • 1 replies
  • 0 likes