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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8495 Views
  • 60 replies
  • 8 likes
  • Other
  • 8495 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19536 Views
  • 9 replies
  • 2 likes
  • Other
  • 19536 Views
  • 9 replies
  • 2 likes

Superuser Contribution I can´t log in my PS4 with my Spotify account

Hi,I can´t log in my PS account with my spotify account. Its said that my account its already link to another PS account. And its true. But i dont have that account anymore. What can i do? ( I already try to account-apps and remove acess but everytim...

  • Visitor
  • Hi, I can´t log in my PS account with my spotify account. Its said that my account its already link to another PS account. And its true. But i dont have that account anymore. What can i do? ( I alre...
  • Jemi
  • Spotify Legend
  • 812 Views
  • 1 replies
  • 0 likes
  • PlayStation
    Sony
  • 812 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone created an artist account for me.

Hello, Someone created an artist account with myname i don't know who is and also i dont have any agreement with agency? How can I complain to this artist page? or what should I do to get this page on me. Below Page:https://open.spotify.com/artist/74...

  • Newbie
  • Hello,    Someone created an artist account with myname i don't know who is and also i dont have any agreement with agency? How can I complain to this artist page? or what should I d...
  • Jemi
  • Spotify Legend
  • 1309 Views
  • 1 replies
  • 0 likes
  • music
  • 1309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web player not working - Too many tabs message

PlanFreeCountry SpainDeviceComputerOperating SystemWindows 10 (chrome) My Question or IssueI have always used the web player without problems but from last week It always appera a message saying I have too many tabs opened. But I only have one tab op...

  • Newbie
  • Plan Free Country  Spain Device Computer Operating System Windows 10 (chrome)   My Question or Issue I have always used the web player without problems but from last week It alway...
  • Jemi
  • Spotify Legend
  • 1151 Views
  • 1 replies
  • 0 likes
  • Other
  • 1151 Views
  • 1 replies
  • 0 likes

Superuser Contribution playing album problem

hello,recently I realized there is this album that I can't play on Spotify and the songs are unavailable for me saying "Spotify can't play this right now. If you have this file on your computer you can import it"I have no problem playing any other ne...

  • Casual Listener
  • hello, recently I realized there is this album that I can't play on Spotify and the songs are unavailable for me saying "Spotify can't play this right now. If you have this file on your compute...
  • Jemi
  • Spotify Legend
  • 789 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 789 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with opening of app on LG smart tv

PlanFree/PremiumCountry ItalyDeviceLG smart TV. My Question or Issue Hi, I just downloaded Spotify app for my webos lg smart TV, but when I start it l, or whenever I try to open it with the remote connection from my pjone, it get stucked on the Spoti...

  • Visitor
  • Plan Free/Premium Country  Italy Device LG smart TV.   My Question or Issue  Hi, I just downloaded Spotify app for my webos lg smart TV, but when I start it l, or whenever I tr...
  • Jemi
  • Spotify Legend
  • 4801 Views
  • 1 replies
  • 1 likes
  • Other
  • 4801 Views
  • 1 replies
  • 1 likes

My Daily mixes are not playing certain artists

PlanPremiumCountry DeviceAndroid phone and laptopOperating SystemAndroid Oreo, Windows 10 My Question or Issue For the whole time the Daily mixes have existed, they've seemed to leave out certain artists, at least for me. Most notable in my case is L...

  • Newbie
  • Plan Premium Country   Device Android phone and laptop Operating System Android Oreo, Windows 10   My Question or Issue   For the whole time the Daily mixes have existe...
  • 681 Views
  • 0 replies
  • 2 likes
  • Sony
  • 681 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution What's wrong with the pink season album on desktop?

The pink season album is completely broken. Song 22 isn't "we fall again", it's "Dog festival directions" (which isn't even on spotify anywhere else) even though it appears as we fall again in the album, although hte lengths of the songs aren't even ...

  • Newbie
  • The pink season album is completely broken. Song 22 isn't "we fall again", it's "Dog festival directions" (which isn't even on spotify anywhere else) even though it appears as we fall again in the al...
  • Jemi
  • Spotify Legend
  • 970 Views
  • 1 replies
  • 0 likes
  • Other
  • 970 Views
  • 1 replies
  • 0 likes

Superuser Contribution Echo Dot

PlanPremiumCountry United States of AmericaDeviceIphone Xs Operating SystemLatest IOS My Question or Issue I just received an Amazon Echo Dot for Christmas. I have connected it and linked my Spotify account (which is premium) and whenever I try to us...

  • Newbie
  •   Plan Premium Country  United States of America Device Iphone Xs  Operating System Latest IOS   My Question or Issue  I just received an Amazon Echo Dot for Chris...
  • Jemi
  • Spotify Legend
  • 1386 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 1386 Views
  • 1 replies
  • 0 likes

Daily Mixes Disappeared

I used to have 6 daily mixes and I listened to them all, but now 2 of them disappeared and I only have 4. Those 2 were my favorites so it kinda sucks. Is there any way that I can get those two again or are they gone for good? I'm a premium if that he...

  • Newbie
  • I used to have 6 daily mixes and I listened to them all, but now 2 of them disappeared and I only have 4. Those 2 were my favorites so it kinda sucks. Is there any way that I can get those two again ...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Songs I couldn’t find

PlanPremiumCountry PhilippinesDeviceiphone xs maxOperating SystemiOS 12.1 My Question or Issue I am looking for the songs:”Without You” by Charlie Wilsonand”In a Rush” by Blackstreet. both artists are in Spotify already and i just can’t locate those ...

  • Casual Listener
  • Plan Premium Country  Philippines Device iphone xs max Operating System iOS 12.1   My Question or Issue  I am looking for the songs: ”Without You” by Charlie Wilson and ”I...
  • Corleyo
  • Music Fan
  • 1511 Views
  • 6 replies
  • 0 likes
  • music
  • 1511 Views
  • 6 replies
  • 0 likes

Only higher education students get a discount.

PlanPremiumCountry NetherlandsDevice-Operating System- My Question or IssueMy question is quite simple:Why do ONLY higher education students get a discount.First I asked it through chat support, but they were VERY unclear and where making things up t...

  • Newbie
  • Plan Premium Country  Netherlands Device - Operating System -  My Question or Issue My question is quite simple: Why do ONLY higher education students get a discount. First I ask...
  • 1448 Views
  • 0 replies
  • 0 likes
  • Other
  • 1448 Views
  • 0 replies
  • 0 likes

Superuser Contribution Veo que otros publican sus play list como hago para publicar las mias

PlanPremiumCountry ChillanSamsung Galaxy S7Operating SystemAndroid OreoVeo que otros publican sus play list como hago para publicar las mias

  • Newbie
  • Plan Premium Country  Chillan Samsung Galaxy S7 Operating System Android Oreo Veo que otros publican sus play list como hago para publicar las mias  
  • Jemi
  • Spotify Legend
  • 1772 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 1772 Views
  • 1 replies
  • 0 likes

Superuser Contribution Number of streams dropping to 0

Im new to spotify for artists and recently released my first song. A few hours ago it said that I had 30 streams on that song, but then i checked again later, and the amount of streams went down to 0. The amount of streams in the past 24 hours, past ...

  • Newbie
  •   Im new to spotify for artists and recently released my first song. A few hours ago it said that I had 30 streams on that song, but then i checked again later, and the amount of streams went d...
  • Jemi
  • Spotify Legend
  • 3439 Views
  • 1 replies
  • 0 likes
  • Other
  • 3439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline Music smartwatch

PlanPremiumCountry IrelandDeviceFossil Smartwatch Gen 4Operating SystemAndroid My Question or Issue Hi, can anyone tell me how to play / save music to my smartwatch to play off line? i was told i needed to go premium which i did but the spotifi app o...

  • Casual Listener
  • Plan Premium Country  Ireland Device Fossil Smartwatch Gen 4 Operating System Android   My Question or Issue  Hi, can anyone tell me how to play / save music to my smartwatch...
  • Jemi
  • Spotify Legend
  • 1401 Views
  • 1 replies
  • 0 likes
  • Other
  • 1401 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Web Player Session not closing

PlanPremiumCountryCosta RicaDevice When I am playing on my iphone or desktop App, the app switch to web player without a reason (not opened by me). I already used the ¨Close all session feture" but still getting the problem. Anu Ideas

  • Newbie
  •   Plan Premium Country Costa Rica Device      When I am playing on my iphone or desktop App, the app switch to web player without a reason (not opened by me). I already us...
  • Jemi
  • Spotify Legend
  • 1754 Views
  • 1 replies
  • 1 likes
  • BB10
    Connect
  • 1754 Views
  • 1 replies
  • 1 likes

Superuser Contribution Alexa claims she can’t find songs that I know are on Spotify

I have discovered that occasionally when I ask Alexa to play a particular song, she will say “I can’t find XYZ song by XYZ artist” however if I search for the same song manually I find it no problem. I’ve tried asking Alexa the name of the song while...

  • Newbie
  •    I have discovered that occasionally when I ask Alexa to play a particular song, she will say “I can’t find XYZ song by XYZ artist” however if I search for the same song manually I find ...
  • Jemi
  • Spotify Legend
  • 17901 Views
  • 1 replies
  • 5 likes
  • Other
  • 17901 Views
  • 1 replies
  • 5 likes

Roku Audio/Streaming Quality

Does the new Spotify App on devices such as the Roku Ultra allow you to adjust the audio settings (i.e., can Premium subscribers increase the streaming quality)? If not, does anyone know the steaming quality for Premium accounts on the new Roku App? ...

  • Newbie
  • Does the new Spotify App on devices such as the Roku Ultra allow you to adjust the audio settings (i.e., can Premium subscribers increase the streaming quality)?  If not, does anyone know the st...
  • purplepiccolo
  • Newbie
  • 4158 Views
  • 1 replies
  • 12 likes
  • Other
  • 4158 Views
  • 1 replies
  • 12 likes

Offline playing in high end app

Hi, I'm looking for a good music web shop but will play all my downloaded music offline through a high end device. Can I use Spotify downloads for this? As far as I've read I would be limited to using their apps for this, which is not an option. If n...

  • Newbie
  • Hi,   I'm looking for a good music web shop but will play all my downloaded music offline through a high end device.   Can I use Spotify downloads for this? As far as I've read I would ...
  • 303 Views
  • 0 replies
  • 0 likes
  • Other
  • 303 Views
  • 0 replies
  • 0 likes

Access via Sky Q Account

PlanFreeCountryUKDevice Operating System My Question or IssueHi,My login and access for Spotify is via my Sky Q package, does this give me any particular access such as no ads etc? At the moment I still get ads and just wondered if I could get rid of...

  • Newbie
  • Plan Free Country UK Device   Operating System     My Question or Issue Hi, My login and access for Spotify is via my Sky Q package, does this give me any particular ac...
  • 356 Views
  • 0 replies
  • 0 likes
  • Other
  • 356 Views
  • 0 replies
  • 0 likes

Superuser Contribution Artist given two artist profiles

PlanFreeCountryUK My Question or IssueThe artist Kanako Itō (いとうかなこ) has been separated into two different artists, with exactly the same name, but different songs (all by the same artist) who’s profiles I shall link: https://open.spotify.com/artist/...

  • Casual Listener
  • Plan Free Country UK   My Question or Issue The artist Kanako Itō (いとうかなこ) has been separated into two different artists, with exactly the same name, but different songs (all by the same a...
  • Daisy
  • Spotify Legend
  • 1118 Views
  • 3 replies
  • 0 likes
  • Other
  • 1118 Views
  • 3 replies
  • 0 likes