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Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Daryl4
  • Visitor
  • 12209 Views
  • 81 replies
  • 9 likes
  • Other
  • 12209 Views
  • 81 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20501 Views
  • 9 replies
  • 2 likes
  • Other
  • 20501 Views
  • 9 replies
  • 2 likes

Stuck song not even playing

For the past maybe 48 hours, the web player has been stuck on one song, and has not played anything else. The song that it's stuck on isn't even playing at all. I tried logging out, restarting my laptop, changing my password, and some other things, a...

Screenshot 2017-12-10 at 11.14.58 AM - Edited.png
  • Casual Listener
  • For the past maybe 48 hours, the web player has been stuck on one song, and has not played anything else. The song that it's stuck on isn't even playing at all. I tried logging out, restarting my lap...
  • Nico
  • Community Legend
  • 543 Views
  • 3 replies
  • 1 likes
  • music
    Other
  • 543 Views
  • 3 replies
  • 1 likes

Solved!! [PS4] Musique qui se met en pause

A ma grande surprise, ce matin, quand j'ai voulu utiliser Spotify pour écouter ma musique j'ai remarqué que celle ci ce m'était en pause toutes les 2 secondes (vraiment), j'ai donc rallumé ma PlayStation rien à y faire, et quand je lance la musique à...

  • Casual Listener
  • A ma grande surprise, ce matin, quand j'ai voulu utiliser Spotify pour écouter ma musique  j'ai remarqué que celle ci ce m'était en pause toutes les 2 secondes (vraiment), j'ai donc rallumé ma P...
  • Oscar0-o
  • Casual Listener
  • 9904 Views
  • 6 replies
  • 6 likes
  • 9904 Views
  • 6 replies
  • 6 likes

Superuser Contribution Explicit filter for TV App?

Is there any way to turn on the explicit filter in the Spotify Fire TV app? Thanks, Shaun

  • Newbie
  •   Is there any way to turn on the explicit filter in the Spotify Fire TV app?   Thanks, Shaun
  • Guido
  • Spotify Legend
  • 765 Views
  • 1 replies
  • 0 likes
  • Other
  • 765 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se puede reproducir esto en este momento

PlanPremiumCountrySpainDeviceMacbook Pro late 2016, PC, Xiaomi Redmi Note 5 Pro)Operating SystemmacOS Mojave, Windows 10, MIUI 10.2) My Question or IssueEstoy teniendo problemas para escuchar algunos grupos, que me da este mensaje de error. Por ejemp...

  • Casual Listener
  • Plan Premium Country Spain Device Macbook Pro late 2016, PC, Xiaomi Redmi Note 5 Pro) Operating System macOS Mojave, Windows 10, MIUI 10.2)   My Question or Issue Estoy teniendo proble...
  • Guido
  • Spotify Legend
  • 1674 Views
  • 3 replies
  • 0 likes
  • Other
  • 1674 Views
  • 3 replies
  • 0 likes

Web player works fine, but song/playlist links won't work

Hello,Anyone else expeiencing this? I can listen in the web player on my Mac / Chrome just fine, but if I copy the song link and then paste it in the brower, it will just say "oops, something went wrong. try again later".Never had any problems sharin...

  • Casual Listener
  • Hello, Anyone else expeiencing this? I can listen in the web player on my Mac / Chrome just fine, but if I copy the song link and then paste it in the brower, it will just say "oops, something went ...
  • Nico
  • Community Legend
  • 675 Views
  • 3 replies
  • 0 likes
  • music
  • 675 Views
  • 3 replies
  • 0 likes

Solved!! Castlevania: Lords of Shadow soundtrack is no longer available

PlanPremiumCountrySpainDeviceiPhone, regular PCOperating SystemiOS 12 (I think), Win 10 My Question or IssueI'm not looking for the standardized response that the available tracks may vary but Spotify adds new content everyday. Ok, no more please. My...

  • Regular
  • Plan Premium Country Spain Device iPhone, regular PC Operating System iOS 12 (I think), Win 10   My Question or Issue I'm not looking for the standardized response that the available t...
  • alex_amarok
  • Regular
  • 1172 Views
  • 2 replies
  • 0 likes
  • Other
  • 1172 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution All Deus Ex albums are suspended?

PlanPremiumCountryPoland My Question or IssueWhy all DeusEx soundtrack albums canot be played?https://open.spotify.com/album/25GRjj22i6F8vkPE4KXAmE

  • Regular
  • Plan Premium Country Poland    My Question or Issue Why all DeusEx soundtrack albums canot be played? https://open.spotify.com/album/25GRjj22i6F8vkPE4KXAmE
  • alex_amarok
  • Regular
  • 3804 Views
  • 9 replies
  • 0 likes
  • music
  • 3804 Views
  • 9 replies
  • 0 likes

[xbox one][Music] Music Randomly pausing on xbox one

the app will just pause song that's playing every 2 seconds . Try uninstalling logging in and out and went i try to connect it to my phone it do the same or disconnect for my xbox.

  • Newbie
  • the app will just  pause song that's playing every 2 seconds . Try uninstalling logging in and out and went i try to connect it to my phone it do the same or disconnect for my xbo...
  • AhmadTamer
  • Newbie
  • 1913 Views
  • 1 replies
  • 7 likes
  • music
    Xbox One
  • 1913 Views
  • 1 replies
  • 7 likes

Superuser Contribution Unblock song

PlanPremiumCountryUS My Question or Issue I accidentally blocked a song I was listening to by hitting the circle with a line through it. I can no longer click on that song at all on mobile. There isn't an option to unblock it when I press the three d...

  • Newbie
  • Plan Premium Country US  My Question or Issue   I accidentally blocked a song I was listening to by hitting the circle with a line through it. I can no longer click on that song at al...
  • yco
  • Casual Listener
  • 6088 Views
  • 2 replies
  • 2 likes
  • music
  • 6088 Views
  • 2 replies
  • 2 likes

Chromecast volume control

Is there anyway to make it so the volume slider remains active when casting to chromecast? This is an option with Netflix, Youtube... but not Spotify. I realize that over the past few months Chromecast has been changing their access. I used to be abl...

  • Casual Listener
  • Is there anyway to make it so the volume slider remains active when casting to chromecast?  This is an option with Netflix, Youtube...  but not Spotify.   I realize that o...
  • 690 Views
  • 0 replies
  • 4 likes
  • 690 Views
  • 0 replies
  • 4 likes

When Spotify will release in Russia?

Hello!I'm very love Spotify, because it has got the best recommedation of music and I want to buy Spotify Premium, but I can't do it, because Spotify not yet launched in Russia.Can you answer me, Is it will launch in this year?

  • Newbie
  •   Hello! I'm very love Spotify, because it has got the best recommedation of music and I want to buy Spotify Premium, but I can't do it, because Spotify not yet launched in Russia. Can y...
  • Loxer
  • Community Legend
  • 17410 Views
  • 2 replies
  • 12 likes
  • Other
  • 17410 Views
  • 2 replies
  • 12 likes

Solved!! Spotify Xbox One app

PlanFreeCountryBrazilDeviceXboxOne SOperating SystemXboxOne (Microsoft) My Question or Issue Spotify on my Xbox plays a time and then stops. This only happens on my profile. Could someone help me solve the problem?

  • Newbie
  • Plan Free Country Brazil Device XboxOne S Operating System XboxOne (Microsoft)   My Question or Issue  Spotify on my Xbox plays a time and then stops. This only happens on my prof...
  • Nico
  • Community Legend
  • 827 Views
  • 1 replies
  • 0 likes
  • Account
  • 827 Views
  • 1 replies
  • 0 likes

Web Player unresponsive and broken

I am currently having an issue that I cannot seem to find a fix for, my Web Player isnt working at all, it wont let me play any songs, looking closer I have a long list of "Web Player (Chrome)"'s in my devices, with no way of disconnecting them. The ...

  • Newbie
  • I am currently having an issue that I cannot seem to find a fix for, my Web Player isnt working at all, it wont let me play any songs, looking closer I have a long list of "Web Player (Chrome)"'s in ...
  • giodeluigi
  • Music Fan
  • 993 Views
  • 2 replies
  • 1 likes
  • 993 Views
  • 2 replies
  • 1 likes

Spotify on Roku Premiere

PlanFreeCountryUSA DeviceRoku My Question or IssueWe got Roku Premiere about a month ago (Jan 2019) and Spotify has been working fine. Two nights ago the music stopped as the songs seemed to continue to track on the screen. Now we can fiter through t...

  • Newbie
  • Plan Free Country USA   Device Roku     My Question or Issue We got Roku Premiere about a month ago (Jan 2019) and Spotify has been working fine. Two nights ago the music sto...
  • Wendy67
  • Newbie
  • 454 Views
  • 1 replies
  • 0 likes
  • Other
  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify / Google Home assistant- United Arab Emirates, Dubai

PlanTrial PremiumCountry UAE - DubaiDevice(iPhone 6s)Operating System(iOS 10) My Question or Issue Spotify was launched in the end of 2018 in the UAE. I have created an account to use mainly on my Google Home Asssistant.When I go to the settings I ca...

  • Newbie
  • Plan Trial Premium Country  UAE - Dubai Device (iPhone 6s) Operating System (iOS 10)   My Question or Issue  Spotify was launched in the end of 2018 in the UAE. I have c...
  • llbrocker
  • Newbie
  • 1651 Views
  • 2 replies
  • 1 likes
  • Other
  • 1651 Views
  • 2 replies
  • 1 likes

Can't add songs to collaborative playlist from web version

I started a collaborative playlist so my husband and I could both put songs on it. Neither one of us can figure out how he can add a song to this playlist! He has a Chromebook so can only use the web version of Spotify and the navigation is not as go...

  • Newbie
  • I started a collaborative playlist so my husband and I could both put songs on it. Neither one of us can figure out how he can add a song to this playlist!   He has a Chromebook so can only us...
  • Nico
  • Community Legend
  • 1249 Views
  • 1 replies
  • 1 likes
  • 1249 Views
  • 1 replies
  • 1 likes

Playlist won't play

Today is my first day using spotify because i was getting tired of looped christmas radio stations online. i found a cool playlist and when i open it and press play it will play a song or two and then just stop. when i go back to the spotify screen, ...

  • Newbie
  • Today is my first day using spotify because i was getting tired of looped christmas radio stations online.  i found a cool playlist and when i open it and press play it will play a song or ...
  • Nico
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Album listed but most songs unable to play

PlanFreeCountryUSA Deviceiphone 8Operating SystemiOS12 My Question or IssueThere is an ablum listed on the website that I really like, however 20 of the 21 tracks are unavailable to listen to. Here is the link:https://open.spotify.com/album/2T73Nsi4g...

  • Casual Listener
  • Plan Free Country USA   Device iphone 8 Operating System iOS12   My Question or Issue There is an ablum listed on the website that I really like, however 20 of the 21 tracks are ...
  • Nico
  • Community Legend
  • 475 Views
  • 3 replies
  • 0 likes
  • music
  • 475 Views
  • 3 replies
  • 0 likes

Radio not loading

Since 2 week ago, I can't use radio stations.On old playlist, when I choose "Go to playlist radio", Spotify keeps loading for some time and then "This radio station cannot be started. Please try with something else" is displayed. When I create new pl...

  • Regular
  • Since 2 week ago, I can't use radio stations. On old playlist, when I choose "Go to playlist radio", Spotify keeps loading for some time and then "This radio station cannot be started. Please try wi...
  • Nico
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Other
  • 320 Views
  • 1 replies
  • 0 likes

Xbox app not loading

Just bought an Xbox One and was hoping to listen to some music via my brand new fancy headset I've been watching this loading screen for about 5 hours now after the first 30 minutes I resetted the app after another 30 minutes of waiting for it to loa...

  • Regular
  • Just bought an Xbox One and was hoping to listen to some music via my brand new fancy headset I've been watching this loading screen for about 5 hours now after the first 30 minutes I resetted the ap...
  • Nico
  • Community Legend
  • 635 Views
  • 1 replies
  • 0 likes
  • 635 Views
  • 1 replies
  • 0 likes