Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • BurnerBro
  • Visitor
  • 18554 Views
  • 118 replies
  • 11 likes
  • Other
  • 18554 Views
  • 118 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21620 Views
  • 9 replies
  • 2 likes
  • Other
  • 21620 Views
  • 9 replies
  • 2 likes

Superuser Contribution spotify for artists 'pitch now' page not loading

I click on the pitch now button in spotify for artists and the page comes up saying this: We couldnt load this page. We’re working on getting things back online. Meanwhile, you can go to your dashboard or check back later. Why is this happening?? I'm...

  • Visitor
  • I click on the pitch now button in spotify for artists and the page comes up saying this: We couldnt load this page. We’re working on getting things back online. Meanwhile, you can go to your dashboa...
  • Vasil
  • Moderator
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Import podcasts from Google App

PlanPremiumCountryUSADeviceGoogle Pixel Pro 6Operating SystemAndroid 14 Question:Is it possible to import an OPML file to Spotify? Google is shutting down it's podcast player and this is the only way you can export your podcasts, other than transferr...

  • Newbie
  • Plan Premium Country USA Device Google Pixel Pro 6 Operating System Android 14   Question: Is it possible to import an OPML file to Spotify? Google is shutting down it's podcast player...
  • Not applicable
  • 32910 Views
  • 16 replies
  • 30 likes
  • Other
  • 32910 Views
  • 16 replies
  • 30 likes

Superuser Contribution Geschichte stoppt und fängt wieder von vorne an

Wenn meine Tochter eine Geschichte hört, stoppt diese plötzlich und springt wieder an den Anfang. Dann wird sie wieder von Anfang an abgespielt. Das wiederholt sich immer wieder. Was können wir tun, damit die Geschichte von Anfang bis Ende abgespielt...

  • Regular
  • Wenn meine Tochter eine Geschichte hört, stoppt diese plötzlich und springt wieder an den Anfang. Dann wird sie wieder von Anfang an abgespielt. Das wiederholt sich immer wieder. Was können wir tun,...
  • Joan
  • Moderator
  • 790 Views
  • 11 replies
  • 0 likes
  • 790 Views
  • 11 replies
  • 0 likes

Superuser Contribution I have a wrong email tin to my spotify accout but i cant remeber my passwor

So i have an email addet to my accout that doesnt exist but i camt remeber my password. Cpuld you help me

  • Visitor
  • So i have an email addet to my accout that doesnt exist but i camt remeber my password. Cpuld you help me
  • Ivelina
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error message: Your payment method and country don't match.

I would like to adjust my credit card details, but get the error: 'Your payment method and country don't match'. though we are in Belgium and have a card linked to a Belgian account, though the card itself is from Bank of America. Is there a solution...

  • Visitor
  • I would like to adjust my credit card details, but get the error: 'Your payment method and country don't match'. though we are in Belgium and have a card linked to a Belgian account, though the card ...
  • 1143511269
  • Visitor
  • 3056 Views
  • 3 replies
  • 1 likes
  • 3056 Views
  • 3 replies
  • 1 likes

Superuser Contribution How to play Spotify with Siri?

Siri respond with information „App hasn’t add support for that with Siri” even though the option „Use with Ask Siri” is turned on. What should i do?

  • Casual Listener
  • Siri respond with information „App hasn’t add support for that with Siri” even though the option „Use with Ask Siri” is turned on. What should i do?
  • qcb9erbwnaw6eskwp74z
  • Visitor
  • 20464 Views
  • 7 replies
  • 0 likes
  • 20464 Views
  • 7 replies
  • 0 likes

Different Equalizer settings depending on playlist

Hi! As a spotify user I love to use the equalizer. I like to adjust the equalizer depending on the kind of songs i'm listening to. (As most of us) However an Idea popped into my head yesterday. I want to be able to save different equalizer settings. ...

  • Visitor
  • Hi! As a spotify user I love to use the equalizer. I like to adjust the equalizer depending on the kind of songs i'm listening to. (As most of us) However an Idea popped into my head yesterday. ...
  • spooderbryne
  • Visitor
  • 1421 Views
  • 1 replies
  • 4 likes
  • music
    Other
  • 1421 Views
  • 1 replies
  • 4 likes

Superuser Contribution desktop playback speed is still not working

Board says this issue has been fixed but it hasn't - desktop playback speed on podcasts stuck on 1.3. Slider will not move to 1, issue not resolved. Tried reinstalling, deleting, etc or using another browser but nothing works. How do I get playback t...

  • Casual Listener
  • Board says this issue has been fixed but it hasn't - desktop playback speed on podcasts stuck on 1.3. Slider will not move to 1, issue not resolved. Tried reinstalling, deleting, etc or using another...
  • dwilson5
  • Casual Listener
  • 1229 Views
  • 6 replies
  • 0 likes
  • 1229 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Dj - learn some more phrases.

Can they teach the "DJ" with his, "I'm all hip hop" vocab some new phrases. Everytime it ends a a segment it "that's closing it out". Look if you want to pretend you're a radio disk jockey, then change the phrasing each section. It's just grating af...

  • Music Fan
  • Can they teach the "DJ" with his, "I'm all hip hop" vocab some new phrases.  Everytime it ends a a segment it "that's <artist> closing it out".  Look if you want to pretend you're a ...
  • Ivelina
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Live Event Post Question

My Question or Issue I have a House Concert Series called Gary's House Concert Series. I just found it listed on Spotify under Live events. 1) How did it get there?2) How can I keep it up to date. I am hosting the same artist (Patrick Sampson) this y...

  • Casual Listener
  • My Question or Issue   I have a House Concert Series called Gary's House Concert Series.  I just found it listed on Spotify under Live events.     1) How did it get there? 2)...
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] Queue shows only 3 entries instead of 50

Plan Premium Country US Device Web Player Operating System Windows 10 My Question or Issue My Web Player play queue is no longer displaying 50 songs, but only 3. So now if I'm playing an album and then add another album to my play queue it will show ...

  • Music Fan
  • Plan Premium Country US Device Web Player Operating System Windows 10   My Question or Issue My Web Player play queue is no longer displaying 50 songs, but only 3. So now if ...
  • ziplock_bag
  • Visitor
  • 3446 Views
  • 21 replies
  • 1 likes
  • Other
    Web Player
  • 3446 Views
  • 21 replies
  • 1 likes

Superuser Contribution Non-personalised radio station creation please

My Question or IssueIs there a way to have spotify create song and artist radio stations without drawing on my history, playlists, preferences etc.... for guidance? I am finding that whatever song or artist I choose a radio station for the station is...

  • Casual Listener
  • My Question or Issue Is there a way to have spotify create song and artist radio stations without drawing on my history, playlists, preferences etc.... for guidance? I am finding that whatever song ...
  • AlejaR
  • Moderator
  • 271 Views
  • 1 replies
  • 3 likes
  • 271 Views
  • 1 replies
  • 3 likes

Superuser Contribution Podcast description not displaying correctly in certain configurations.

In certain configurations, the full description is still cut off after clicking "show more" and somehow two of the podcast characters listed in the description are made into clickable links. The full description is uploaded and displays correctly on ...

  • Newbie
  • In certain configurations, the full description is still cut off after clicking "show more" and somehow two of the podcast characters listed in the description are made into clickable links. The full...
  • Yordan
  • Moderator
  • 342 Views
  • 1 replies
  • 0 likes
  • Other
  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Private session still counts my listening while in a session

The private session is supposed to not count your activity for when you're listening to an artist and not count in your Spotify wrapped etc. When I listen to an artist in a private session, they still appear in my "most listened to artist this month"...

  • Newbie
  • The private session is supposed to not count your activity for when you're listening to an artist and not count in your Spotify wrapped etc. When I listen to an artist in a private session, they stil...
  • rodrix
  • Newbie
  • 14247 Views
  • 4 replies
  • 0 likes
  • 14247 Views
  • 4 replies
  • 0 likes

Superuser Contribution Flower boy not available in UAE

PlanFreeCountryUAEDeviceLaptopOperating SystemWindows 11 My Question or IssueFlower boy is not Available in UAEIts restricted for no apparent reason I really loved this album when I listened to it the first time and i want to listen to it on spotify ...

  • Casual Listener
  • Plan Free Country UAE Device Laptop Operating System Windows 11   My Question or Issue Flower boy is not Available in UAE Its restricted for no apparent reason  I really loved t...
  • Joan
  • Moderator
  • 1517 Views
  • 3 replies
  • 0 likes
  • Other
  • 1517 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Podcast playback speed for certain shows slower on Echo Dot devices

Hello all,I would like to add to this topic, as I'm facing a very similar problem, but with Google devices, instead of Amazon devices, and my podcasts are playing at 2x speed (instead of slower speeds). It happens on ALL my Google Chromecasts, Google...

  • Regular
  • Hello all, I would like to add to this topic, as I'm facing a very similar problem, but with Google devices, instead of Amazon devices, and my podcasts are playing at 2x speed (instead of slower s...
  • gerfer1981
  • Newbie
  • 3323 Views
  • 18 replies
  • 1 likes
  • Connect
  • 3323 Views
  • 18 replies
  • 1 likes

Superuser Contribution Stop playing suggested songs

When I am paying for a service that allows me to add whatever songs I WANT to a playlist, DO NOT make the app play other songs that I DID NOT ADD MYSELF while playing that playlist. Reccomandations are ok, but make it possible to turn the damn featur...

  • Visitor
  • When I am paying for a service that allows me to add whatever songs I WANT to a playlist, DO NOT make the app play other songs that I DID NOT ADD MYSELF while playing that playlist. Reccomandations a...
  • axel43
  • Newbie
  • 963 Views
  • 2 replies
  • 1 likes
  • 963 Views
  • 2 replies
  • 1 likes

Music Providers

Je veux écouter certaine musique préférée qui sont comme puis avoir la permission de activer ou bien même avoir une autre solution pour l'écouter.

  • Visitor
  • Je veux écouter certaine musique préférée qui sont comme puis avoir la permission de activer ou bien même avoir une autre solution pour l'écouter.
  • Maxim
  • Spotify Star
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes