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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • seaturtle22
  • Newbie
  • 17009 Views
  • 104 replies
  • 11 likes
  • Other
  • 17009 Views
  • 104 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21323 Views
  • 9 replies
  • 2 likes
  • Other
  • 21323 Views
  • 9 replies
  • 2 likes

Web-player does not play for me on any browser

I don't know if this is related to my account, but I have multiple issues: When I try to use spotify deskop on Windows 10, it crashes my computer after playing for 5-10 minutesI reverted to the web player, which has been working for weeks, but now do...

  • Regular
  • I don't know if this is related to my account, but I have multiple issues:   When I try to use spotify deskop on Windows 10, it crashes my computer after playing for 5-10 minutes I reverted ...
  • rekle
  • Roadie
  • 350 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 350 Views
  • 1 replies
  • 0 likes

[Unspecified] Private lists and previous susbcriptions

I was subscribed to some playlists that now have been changed from public to private. Will I be able to know if new songs are added to that playlist or will I only see the ones that were in the list before it went private?

  • Newbie
  • I was subscribed to some playlists that now have been changed from public to private.  Will I be able to know if new songs are added to that playlist or will I only see the ones that were in the...
  • 331 Views
  • 0 replies
  • 0 likes
  • music
  • 331 Views
  • 0 replies
  • 0 likes

Looking for a previous playlist before it updated and changed

I started following the SPA TREATMENT playlist by Spotify. I had no idea the list would completely change when it was updated. None of the previous songs are there any longer. Is there a way to get a copy of the previous playlist? Does someone have a...

  • Casual Listener
  • I started following the SPA TREATMENT playlist by Spotify. I had no idea the list would completely change when it was updated.  None of the previous songs are there  any longer. Is there a ...
  • 264 Views
  • 0 replies
  • 0 likes
  • Other
  • 264 Views
  • 0 replies
  • 0 likes

Family Members kicked off when using Sonos

Since upgrading to the family plan, my husband and I get kicked off Spotify if the other tries to listen on our Sonos Play 1 speaker. We both use our Facebook accounts to log in to Spotify and we are both on the family membership. Has this happened t...

  • Newbie
  • Since upgrading to the family plan, my husband and I get kicked off Spotify if the other tries to listen on our Sonos Play 1 speaker.  We both use our Facebook accounts to log in to Spotify and ...
  • papaaj1
  • Newbie
  • 393 Views
  • 1 replies
  • 1 likes
  • 393 Views
  • 1 replies
  • 1 likes

A List Of Grievances

Dear Spotify, I have some grievances that I'd like to bring to your attention. I've been very disappointed in your performance lately and here's why: - I am currently traveling the world, every time I go to a new country you make me manually log into...

  • Newbie
  • Dear Spotify,   I have some grievances that I'd like to bring to your attention.  I've been very disappointed in your performance lately and here's why:   - I am currently travelin...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Solved!! Spotify won't play on web player

When I press play on a song, it comes up the 'recently played' bar, but nothing else happens. I have a chromebook and I use it on web player- it has worked fine ever since I got it but in the last few days it is refusing to play anything at all. I cr...

  • Casual Listener
  • When I press play on a song, it comes up the 'recently played' bar, but nothing else happens. I have a chromebook and I use it on web player- it has worked fine ever since I got it but in the last fe...
  • sgoetzkeee
  • Newbie
  • 11836 Views
  • 6 replies
  • 1 likes
  • Web Player
  • 11836 Views
  • 6 replies
  • 1 likes

Solved!! Web player won't play anything

On my account nothing will play. I've tried deleting browser history etc, using the "log out everywhere" button, using an incodnito window with no extensions, using a different browser, even using a different computer, nothing works. My wife's accoun...

  • Newbie
  • On my account nothing will play. I've tried deleting browser history etc, using the "log out everywhere" button, using an incodnito window with no extensions, using a different browser, even using a ...
  • Sebasty
  • Community Legend
  • 611 Views
  • 1 replies
  • 1 likes
  • 611 Views
  • 1 replies
  • 1 likes

Today receive a mail from hello@spotify.com

hi spotify,I've recieved a mail from hello@spotify.com. it says I can proceed a prebuy to the xx concert in Taipei, Taiwan 5th, Feb, 2018.however, the purchase link is wrong and fail to link to the event in Taipei. Can you guys help to answer and sol...

  • Newbie
  • hi spotify, I've recieved a mail from  hello@spotify.com.   it says I can proceed a prebuy to the xx concert in Taipei, Taiwan 5th, Feb, 2018. however, the purchase link is wrong a...
  • 2407 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Shows
  • 2407 Views
  • 0 replies
  • 0 likes

Amazon Echo won’t play my playlists unless created by Spotify

Hello. I have a second generation Amazon Echo Dot. It is linked to my premium family Spotify account and Spotify is set as my default music player. My Echo cannot seem to play any playlist I request unless it is a playlist created by Spotify. Is ther...

  • Newbie
  • Hello. I have a second generation Amazon Echo Dot. It is linked to my premium family Spotify account and Spotify is set as my default music player. My Echo cannot seem to play any playlist I request ...
  • 1587 Views
  • 0 replies
  • 2 likes
  • Other
  • 1587 Views
  • 0 replies
  • 2 likes

How about if we have some respect with ads?

The ad for St. Vincents Masseduction is demeaning to women and in poor taste. I usually have spotify open on my desktop at work so I can see the artists as they come up and note them if I like them, but I'm unable to do this with this completely inap...

  • Newbie
  • The ad for St. Vincents Masseduction is demeaning to women and in poor taste.  I usually have spotify open on my desktop at work so I can see the artists as they come up and note them if I like ...
  • 357 Views
  • 0 replies
  • 0 likes
  • Desktop
  • 357 Views
  • 0 replies
  • 0 likes

Solved!! Please partner with Bragi's Dash Product

http://www.bragi.com/ The Bragi Dash is one of the most amazing new products out there. The challenge is that I use the ear buds in my workouts without my phone connected. Please work with Bragi to allow downloads to the Dash!!!

  • Casual Listener
  • http://www.bragi.com/   The Bragi Dash is one of the most amazing new products out there.  The challenge is that I use the ear buds in my workouts without my phone connected.  Please...
  • integrateideas
  • Newbie
  • 6328 Views
  • 7 replies
  • 22 likes
  • Other
  • 6328 Views
  • 7 replies
  • 22 likes

We're being taken as idiots

I'm getting tired of Spotify!No support, no constructive response and the customer is only there to pay.Considering the number of people who have problems with Spotify and Samsung Multiroom, it might be time for Spotify to get out of the hole, to fin...

  • Casual Listener
  • I'm getting tired of Spotify! No support, no constructive response and the customer is only there to pay. Considering the number of people who have problems with Spotify and Samsung Multiroom, it m...
  • 373 Views
  • 0 replies
  • 1 likes
  • Samsung
  • 373 Views
  • 0 replies
  • 1 likes

Unplayable tracks

Hi, I've run into a problem with Spotify both on desktop and phone. I can't simply play some tracks (sometimes but not always I get an error message). I know there is tracks removed from Spotify and they are shown as grey but the problem isn't about ...

  • Newbie
  • Hi,    I've run into a problem with Spotify both on desktop and phone. I can't simply play some tracks (sometimes but not always I get an error message). I know there is tracks removed fr...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

[Windows Phone 10] Spotify update 2017

Hi,Do you have any plan for update of Spotigy app for Windows Phone 10 / WIndows 10 mobile / UWP in 2017.The last version of Spotify is half or even 1 year old and essential functionality like "Spotify Connecnt" is still missing.I am force to use oth...

  • Casual Listener
  • Hi, Do you have any plan for update of Spotigy app for Windows Phone 10 / WIndows 10 mobile / UWP in 2017. The last version of Spotify is half or even 1 year old and essential functionality li...
  • stef17
  • Casual Listener
  • 2563 Views
  • 6 replies
  • 12 likes
  • Connect
  • 2563 Views
  • 6 replies
  • 12 likes

hardware - Harman/kardon - avr151

Lately when I use spotify connect with my Harman/kardon avr151S the sound is totally fragmented.Spotify on my phone and desktop works fine so its not a router or line problem.My receiver is connected with cat 6 wire. I have tried to change cable and ...

  • Regular
  •  Lately when I use spotify connect with my Harman/kardon avr151S the sound is totally fragmented. Spotify on my phone and desktop works fine so its not a router or line problem. My receiver is...
  • elspotifyo
  • Regular
  • 6249 Views
  • 15 replies
  • 0 likes
  • Connect
  • 6249 Views
  • 15 replies
  • 0 likes

Windows 10 app (from app store) doesn't open

I recently joined Spotify and was using the desktop app on my Windows 10 laptop. The problem is, the app kept freezing my computer. After an internet search, I found a topic on here that suggested to use the app from the store instead. So I did. That...

  • Regular
  • I recently joined Spotify and was using the desktop app on my Windows 10 laptop. The problem is, the app kept freezing my computer. After an internet search, I found a topic on here that suggested to...
  • DolceBellaBaker
  • Regular
  • 555 Views
  • 2 replies
  • 0 likes
  • 555 Views
  • 2 replies
  • 0 likes

Web player DNS problem

Hello, I've tryed many of the manuals how to solve this issue, but still open.spotify wont open.- 3 browsers- dns/flush- dns/hard- cookies cleared Same error:DNS_PROBE_FINISHED_NXDOMAIN

  • Regular
  • Hello,  I've tryed many of the manuals how to solve this issue, but still open.spotify wont open. - 3 browsers - dns/flush - dns/hard - cookies cleared   Same error: DNS_PROBE_FINIS...
  • 741 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 741 Views
  • 0 replies
  • 0 likes

Jogging playlist based on listening history

I used to use a jogging playlist which was automatically compiled from my listening history based on bpms. I had to make a new account & now I cant find it. Can anyone direct me?

  • Newbie
  • I used to use a jogging playlist which was automatically compiled from my listening history based on bpms. I had to make a new account & now I cant find it. Can anyone direct me?
  • InfusionGB
  • Roadie
  • 289 Views
  • 1 replies
  • 0 likes
  • Other
  • 289 Views
  • 1 replies
  • 0 likes

Problema con calidad de audio en Samsung TV

Principalmente los sábados y domingos al reproducir la música el sonido vocal se escucha un ruido como crujiente, he podido corregir y aumentar la calidad de sonido en android y en la computadora de escritorio pero no así en la Samsung Smart. ¿Cómo p...

  • Casual Listener
  • Principalmente los sábados y domingos al reproducir la música el sonido vocal se escucha un ruido como crujiente, he podido corregir y aumentar la calidad de sonido en android y en la computadora de ...
  • jimmydlr-mx
  • Casual Listener
  • 1651 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 1651 Views
  • 2 replies
  • 0 likes

Spotify Connect Zone 2 Only on Hi-Fi Receivers

Hi! Has anyone on the community had any luck playing Spotify Connect (or Chromecast...ing) on a rather modern Hi-Fi receiver on Zone 2 only? I've just installed my brand-new Sony STR-DN1080 and had no success whatsoever trying to listen to Spotify Co...

  • Newbie
  • Hi! Has anyone on the community had any luck playing Spotify Connect (or Chromecast...ing) on a rather modern Hi-Fi receiver on Zone 2 only?   I've just installed my brand-new Sony STR-DN1080 ...
  • 2864 Views
  • 0 replies
  • 8 likes
  • Connect
    Sony
  • 2864 Views
  • 0 replies
  • 8 likes