Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8574 Views
  • 60 replies
  • 8 likes
  • Other
  • 8574 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19557 Views
  • 9 replies
  • 2 likes
  • Other
  • 19557 Views
  • 9 replies
  • 2 likes

Superuser Contribution Las canciones se cortan antes de que se terminen de reproducir

Cada vez que pongo a reproducir una canción, antes de que esta termine se corta y como que se cierra el programa. Pasa en varios dispositivos en los que se encuentra mi cuenta abierta.

  • Visitor
  • Cada vez que pongo a reproducir una canción, antes de que esta termine se corta y como que se cierra el programa. Pasa en varios dispositivos en los que se encuentra mi cuenta abierta.
  • Vasil
  • Moderator
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot submit idea on spotify community website

hi there! I have an idea I'd like to submit on the Spotify Community website. however, the form to submit an idea loads endlessly and ultimately leads to an error due to restricted access.by the way, my idea is to be able to queue entire playlists af...

  • Visitor
  • hi there! I have an idea I'd like to submit on the Spotify Community website. however, the form to submit an idea loads endlessly and ultimately leads to an error due to restricted access. by the ...
  • Joan
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song on Amazon Echo Show won't change/update

I hope this is the right place for this! Last night, my Amazon Echo Show 10 started acting strange. When playing music on Spotify, the audio is fine but nothing on the screen updates. The length of the song, the suggested playlists, the cover art, an...

  • Casual Listener
  • I hope this is the right place for this!    Last night, my Amazon Echo Show 10 started acting strange. When playing music on Spotify, the audio is fine but nothing on the screen updates. ...
  • PortalPuppy311
  • Newbie
  • 1651 Views
  • 8 replies
  • 0 likes
  • Other
  • 1651 Views
  • 8 replies
  • 0 likes

[Denon] Display artist and song title on display

PlanPremium CountryRO DeviceDenon AVR-X1200 My Question or IssueThis issue was previously posted by Ramones here presented as an ideea. Or a nice to have. Well, Spotify, almost every free radio stream have those metadata along their streaming url, so...

  • Casual Listener
  • Plan Premium   Country RO   Device Denon AVR-X1200   My Question or Issue This issue was previously posted by Ramones here presented as an ideea. Or a nice to have.  We...
  • JefeViessen
  • Newbie
  • 3511 Views
  • 7 replies
  • 5 likes
  • Denon
  • 3511 Views
  • 7 replies
  • 5 likes

Superuser Contribution How to log into an artist's account linked to the band lab?

I decided to become an artist by becoming a distributor of the band lab program (there is such an option when you subscribe), however, with an automatically created account, I can’t log in, because I don’t know the linked email - how can I fix this?

  • Visitor
  • I decided to become an artist by becoming a distributor of the band lab program (there is such an option when you subscribe), however, with an automatically created account, I can’t log in, because I...
  • OscarDC
  • Moderator
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me deja usarlo en el ordenador. Se oye en el móvil

Cuando pongo la música en el ordenador.. funciona la música, sí, pero se oye a través del móvil. No se oye en los altavoces del ordenador.Al principio podía y ahora ya no. Necesito asistencia en directo por teléfono por favor

  • Visitor
  • Cuando pongo la música en el ordenador.. funciona la música, sí, pero se oye a través del móvil. No se oye en los altavoces del ordenador. Al principio podía y ahora ya no. Necesito asistencia en di...
  • Maria
  • Moderator
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading music for free, how?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I download music? Yes I have Premium. I don't see any download arrows, buttons, nothi...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can...
  • Ivelina
  • Moderator
  • 121 Views
  • 1 replies
  • 0 likes
  • Chromecast
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution does Spotify disconnect from tinder

PlanPremiumCountryGermany My Question or IssueDoes Spotify disconnect from tinder if I delete the app but not the account?

  • Newbie
  • Plan Premium Country Germany     My Question or Issue Does Spotify disconnect from tinder if I delete the app but not the account?
  • Chargriff123
  • Visitor
  • 11401 Views
  • 2 replies
  • 1 likes
  • Other
  • 11401 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playlist duplicates

There is a glitch with the current Spotify. Every year me and my husband have a combined playlist. Historically if one of us went to add an identical song that the other had already added, it would warn you you are adding a duplicate.Now it doesn’t d...

  • Casual Listener
  • There is a glitch with the current Spotify. Every year me and my husband have a combined playlist. Historically if one of us went to add an identical song that the other had already added, it would w...
  • Blue_mountain
  • Visitor
  • 295 Views
  • 4 replies
  • 0 likes
  • 295 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify's remote group session

In Netflix you have the possibility to have a Netflix party where people can watch the same thing at the same time on different places. It would be nice if you could have a group session on Spotify where you can listen to the same songs at the same t...

  • Newbie
  • In Netflix you have the possibility to have a Netflix party where people can watch the same thing at the same time on different places. It would be nice if you could have a group session on Spotify w...
  • Eni
  • Moderator
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

a song posted on an artist's profile that they did not make/want removed

This song is being falsely attributed to them and does not represent their style. How does one get the song taken off the profile?

  • Regular
  • This song is being falsely attributed to them and does not represent their style. How does one get the song taken off the profile?
  • AdamDamon
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution podcasts won't download

PlanPremiumCountryGermanyDeviceFairphone 4Operating SystemAndroid 12 My Question or IssueSince a few weeks, I cannot download podcasts. Whenever I tap to download an episode, the wheel starts turning and doesn't stop. As soon as I go to flight mode, ...

  • Regular
  • Plan Premium Country Germany Device Fairphone 4 Operating System Android 12   My Question or Issue Since a few weeks, I cannot download podcasts. Whenever I tap to download an episode,...
  • Dark_Hurrabusch
  • Casual Listener
  • 10160 Views
  • 15 replies
  • 0 likes
  • Other
  • 10160 Views
  • 15 replies
  • 0 likes

Superuser Contribution why i couldn't make my private playlist turn into public playlist?

i have private playlists and i can't make it public whatever i did, it's been a few years since this thing happen

  • Visitor
  • i have private playlists and i can't make it public whatever i did, it's been a few years since this thing happen
  • OscarDC
  • Moderator
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

I wish to transfer my play lists to another app.

Searching for a specific song by a specific artist I can't get to work on Spotify especially covers. I am now looking for “Play Pretend” by Liz Lieber and Jack Tempchin. No joy. I now wish to transfer my playlists to YouTube music. How do I do this?

  • Newbie
  • Searching for a specific song by a specific artist I can't get to work on Spotify especially covers. I am now looking for “Play Pretend” by Liz Lieber and Jack Tempchin. No joy. I now wish to transf...
  • RDLMUSIC
  • Visitor
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Got added into Spotify whatsapp group

Hi guys, juat wanted to ask if anyone of you all had been added into any soft of whatsapp Spotify group. I just got added into "Spotify 233" and the moderator said all in the purpose for surveys and help to drive traffics to favourite artist with coo...

  • Casual Listener
  • Hi guys, juat wanted to ask if anyone of you all had been added into any soft of whatsapp Spotify group. I just got added into "Spotify 233" and the moderator said all in the purpose for surveys and ...
  • Fjcd
  • Visitor
  • 2931 Views
  • 5 replies
  • 1 likes
  • Other
  • 2931 Views
  • 5 replies
  • 1 likes

Superuser Contribution Original songs not playing through google home

Ive had a google home and spotify premium for years and have never haf issues with original songs being played.In the last 7 days any time a specific song is requested it is playing acoustic, live, cover versions instead.This has never happened (unle...

  • Visitor
  • Ive had a google home and spotify premium for years and have never haf issues with original songs being played. In the last 7 days any time a specific song is requested it is playing acoustic, liv...
  • OscarDC
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes