can't delete playlist folder

[Jacob_Paulsen]

Plan

Free

Country

usa

Device

iphone 12/ hp chromebook 

Operating System

(iOS 14.4 chrome os Version 88.0.4324.153

My Question or Issue

i can't delete a folder i've tried on two different chromebooks and my iphone now I have duplicate playlists I just want the dang thing gone  

[AyuTheHuman]

I've had the same problem, too!

For me, whenever I 'create' a new folder, it doesn't show up, and it ends up making two or three folders when I only want one. But when I try to delete them, it doesn't delete right away. After two or three tries though, it deletes.

Have you tried deleting it two or three times?

[Jacob_Paulsen]

yes

[Jacob_Paulsen]

many times nothing works i think the folder is corrupted

[AyuTheHuman]

oh... 

Have you tried deleting it from 'My Library', 'Playlists' then right-clicking the playlist and deleting it? Or the other way- from deleting the playlist from the left side of your page? 

If you've tried and nothing worked, I'm not sure...

[Jacob_Paulsen]

I’m just as confused

[Ver]

Hey folks,

Thanks for reaching out to us 🙂

Could you try deleting the folder on another device, for example on Windows/Mac, or in the Web Player? Are there any changes?

You can also try running a reinstall. Sometimes the cache can lead to different issues.

Let us know how it goes. If you have questions, you know where to find us.