credit card

[jesi-castro8]

I cancelled my premium account around June but my card was charged twice the same day July 1st. That same thing just happened again. I do not have spotify premium yet my card was once again charged. I want my money back.

[MonicaM_Bogota]

Hi, @jesi-castro8!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support

Don't hesitate to drop us a message if you need us again.