i am not getting a chance your password email

[#1]

I’m having trouble getting into my spotify account. I try to change my password, but i’m not getting any emails

[Jose_M]

Hello there!

Thanks for coming to the Spotify Community. I'll try to help you out.

I'd recommend you check your spam/junk folders, or any other filtered folders to see if the email got sent to one of these folders. Also, make sure you're typing in the right address that you used to sign up for Spotify. You can read this support article for more help.

Hope this helps!