[iOS][Your Library] Please fix the New Episodes for Podcasts

[marcosportelli]

My "New Episodes" folder under "My library" does not update with new podcasts since 30 August 2021.

Downloaded other players (Apple Podcast) and of course it works there.

Been using Apple Podcast since then but frankly I'd prefer to use the service I pay for...

Thank you.

Plan

Premium

Country

Italy

Device

iPhone 12 mini

Operating System

iOS 14.7.1

My Question or Issue

Why does the "New episodes" folder not update anymore when new shows are released?

[Alex]

Hi @marcosportelli,

Sorry to hear that you're having such an experience with the app.

We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling.

If that doesn't help, make sure that Private Session is set to OFF.

If after that the New Episodes section has not updated, let us know if you see the same un-updated feed of episodes when you click the little bell icon on the top right (What's New) in your Home view.

Keep us posted on how you get on with this.

Cheers.