playlist not in order on echo dot.

[wthomas69]

i have echo dots connected to wireless speakers, now when I ask alexa to play an artist from spotify I hear a mix of their music in no particular order. BEFORE (a few months ago) I would hear the playlist in order of popularity, just the way it appears on the desktop app. I want the old way, how do I get it back???

[Jemi]

Hey @wthomas69,

Thanks for getting in touch. First, we suggest that you make sure you have the Shuffle function turned off. Find out more here.

Let us know if that helps 🙂

[RicHSAD]

This is kind of funny because my Spotify+Alexa is doing pretty much the opposite of the original poster. For example, if I ask Alexa to shuffle some Michael Jackson, the shuffle option will not be turned on and the first song at the top of the Popular song's list is always the first song to play. The same thing happens with playlists. Asking Alexa to shuffle a playlist will not turn on shuffle mode and the first song added to the list when it was created will play first. The problem though is that even if I turn on shuffle first and then ask Alexa to shuffle through a list, Spotify will still play the first song added before actually shuffling.

There's clearly a bug here that should be fixed.

[Peter]

Hey guys,

@wthomas69 - someone on the Community had the same issue, and one of our Community members responded with this. Hopefully that should clear things up 🙂

@RicHSAD - try reinstalling Spotify and unlinking and linking your Spotify account with Alexa to see if it makes a difference. If not, we recommend you get in touch with Amazon to ask them why this is happening. 

Let us know if there's anything else we can do for you!

P