podcast episode won't play

[Leo112]

Plan

Free

Country

U.S.A

Device

Toshiba (school laptop)

Operating System

 Windows 10

My Question or Issue

I tried multiple times to play the newer episodes to the distractible podcast and it would go through 2 ads, then buffer like it's about to play then it rotates through all of the episodes and doesn't play any of them.  I shut down and try it again, I logged out when I tried, other podcasts work just fine, its just this is the one I want to listen to if I'm taking a break or doing hw. Nothing has helped me on this yet.

[Jeremy]

Hi @Leo112,

Thank you for reaching out to the Community.

Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

If that doesn't do the trick, can you try to play the podcast with another account? For an example, can you have someone log in with their account - such as a friend or a family member? This will help us understand if it's account related or not.

We'll keep an eye out for your reply.

Take care!