Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I got a android phone, samsung s20 ultra 5G.
For some reason every day when I pick up my phone the first thing it does it play some music from a playlist named wake up happy. I have tried to find a way to shut this service down. It is annoying me to high heaven and there is no option in clock or any clock app I have thats connected to spotify or shows an option to remove the wake up happy. Can I get a clear instuction how to remove this please
Solved! Go to Solution.
I will try shutting off all bixby routines.
I checked and all alarms on google app clock or any clock is turned off, yet every day as I pick up my phone and get past screen saver immediately the music starts.
Is the playlist yours? If so perhaps copy the tracks to a new playlist (with a new name) and then delete the playlist?
Hmmm... and you're not following this playlist? If so then unfollow it.
Also after a quick Google it looks like that Samsung has it's own alarm clock (maybe as well as the Standard Google Clock). Can you check any Samsung utilities on the phone.
Hey @Jotunhammer1969,
Just jumping in here to add some extra info to the good troubleshooting @robigouk suggested.
When you perform the reinstall, make sure to follow these steps. They are more thorough and ensure that no corrupted files remain, if there are any. Make sure to also restart your phone, this is a simple, but often overlooked step.
You should also head over to your account page and revoke the access of any third party apps, that you don' recognize. It's possible that one of them is causing this behavior. You can learn how to do this here.
Hope this helps. Keep us posted on how it goes.
I am having the same issue with a playlist called walk up happy which i am not following nor did I add it to the list, no alarms, tried uninstalling Spotify, restarted phone too but nothing helps.
Go to your phone settings.
Go to advanced features.
Go to Bixby routines
It says good morning routine turn it off or delete it.
I will try shutting off all bixby routines.
thank you man, it worked.
This solution might work because of all the deletions suggested, but will likely affect usage of other apps as well. The "problem" is in Bixby. Simply go to phone Settings, select Advanced, then Bixby Routines. Modify, delete or turn off the Wake Up routine and you're set.
This is NOT a good solution,though it may work
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…