Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

webplayer / constant redirect to blank page

webplayer / constant redirect to blank page

hey,

 

i had an isue with spotify, where my adblock blocked some vontents, and i had to turn it off to be able to use the webplayer.

when i had this, the webplayer homepage opened, but instantly redirected me to some webpage, that kinda looks like a blank version of the wqebplayer. the adress was still the same.

 

when i turned off my adblock, it worked fine.

 

now, some days later, with still turned off adblock, this happaned again.

spotify.png

 

its just a blank page. when i go to the website, the login-site shows up for like a second, and i get instantly redirected to this site.

i was NOT logged into facebook, so it shouldnt be some kind of auto-login. i also dont have saved passwords or something.

i have this problem on all machines since  2 days.

i also cannot use the "klick a spotify icon in facebook to open spotify". nothing happens then.

Reply
3 Replies

Hey @Toyfel! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried to use another browser or clearing your browser cache/cookies ?

This solved the issue in the most cases. ^^

 

Peace

the issue seems to habve solved itself, but i dont know, why (and i normally know what my system does. i didnt change anything, tho.

 

so far it works again.

 

i'll let you know if it goes back to the buggy state

it seems to happen again, out of nowhere.

 

edit: now it loaded. it seems that a widget, ad or whatever the heck i know seems to cause a loading-issue and takes ages to load (about 10 minutes).

 

every other website loads pretty fast.

Suggested posts