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Добрый день, у меня слетела подписка семья , я хочу ее восстановить

Добрый день, у меня слетела подписка семья , я хочу ее восстановить

У меня слетела подписка семья , возможно из за адреса , адрес у меня есть я могу его предоставить, что мне нужно сделать ?
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1 Reply

Hey there @31wvjcgmdbxw2kh2axop, thanks for reaching out to the Community! 


I am happy to help and I hope you don’t mind me replying in English. If there’s any information entered by an invited member that can’t be confirmed, Spotify will send them an email to reverify. You would just need to enter your full address within 7 days of getting the email.

 

If the email verification is successful, your account will stay on Premium Family. If the email verification fails or you miss the 7-day window, you will lose access to the plan and be switched to Spotify Free. You can join the same Family or Duo plan again, but won’t be able to join any other Family or Duo plan for 12 months from the date the verification failed.

 

Please keep me posted. 

Billy-JSpotify Star
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