Adding family members

[Busby150207]

I have just signed up for Spotify family and sent an invite to my son. It won't let him join and says his gmail address is in a different country. We are in the UK

[osornios]

Hello @Busby150207

Each family member has to have a separate username and password, so the first step is to create new accounts for each new member (if they haven't already).

I suggest creating it with an email address (not the one used for Facebook, if possible), since they'll be able to get a Spotify username / password. Using Facebook will not let you do that.

Each member will now have a Free account, so the next step is for them to join your Family plan through your account (You're the one who pays, so you'll be the Family Admin).

Send the invites to the emails they used to create their accounts.

Let them accept the invite logged in with their own username in the app and in the website. They should make sure to type the address exactly as the Admin did when he created the Family Plan, and also be sure all Family members use the same Internet connection (Home network) regularly.

Hope it helps. 🙂