Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't join Premium for Family

Can't join Premium for Family

Hi, my sister failed to join my Premium for Family because she key in different address at first time.
(We have 3+2 postal code in Taiwan, I only use 3 code but she use 3+2.)
Now she can't join even if she use the completely same address like me.
How can I solve the problem?

Reply
1 Reply

I also have the same problem here. I don't know if i entered the wrong address at first, but it still allows me to use spotify premium, but a week later it says I need to confirm mym address again, and i forgot to do it. They remomved the premium feature from my account, and I decided to ask my brother to invite me again, and it still didn't allow me to join his spotify family.

Suggested posts