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Can't remove user in family account

Can't remove user in family account

I tried to remove a user in my family account but when I click "remove" nothing happens. I just get some kind of stop-icon.

Someone...?

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1 Reply

Hey @jeanette_andren, welcome to the community!

 

Thanks for reaching out to us, we'll do our best to help you out.

 

If you're unable to remove a user from your Premium for Family plan, try clearing your browser's cache and cookies or using an incognito window to manage the plan.

 

Try it out and let us know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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