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Cannot add members to Family Plan

sergiopope1

Newbie

2017-09-28 04:08 AM

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I recently changed my billing address and my family was asked to verify their account address, after they wrote the same as my new billing address they are not able to subscribe to the Family Plan, I have 3 months ago trying to fix this, but I am not able to do it, and the monthly charge stills on my card.

Please HELP!

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