Cannot join the family with my address

[Jimmy1002]

The system appears an error occurred when i have typied all the information correctly ....tried for many many times but it is still not workin

[Luke]

Hey @Jimmy1002,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608

[Jimmy1002]

the system still did not respond even I type in all the information correctly...it just kept saying an error occurred.....does anyone know how to solve it? I have asked my family host to keep invite me many times

[Jimmy1002]

still not working