Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Change administrator on Premium for Family plan

Solved!

Change administrator on Premium for Family plan

Hello - How do I change the administrator on the Premium for Family plan?

Reply

Accepted Solutions
Marked as solution

Hey @witalecm,

 

I’m afraid it’s not possible to switch the Premium for Family plan owner, without cancelling the plan.

 

You’ll need to cancel your current Premium for Family subscription at https://spotify.com/account/subscription/cancel/.

 

Once the accounts’ have reverted back to Free, the new ‘owner’ can subscribe at: https://spotify.com/family/, starting a new plan. They’ll then be able the invite their members, so that you can all get rocking with Premium for Family again.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Marked as solution

Does this mean users may lose their playlists when they revert back to free??

View solution in original post

5 Replies
Marked as solution

Hey @witalecm,

 

I’m afraid it’s not possible to switch the Premium for Family plan owner, without cancelling the plan.

 

You’ll need to cancel your current Premium for Family subscription at https://spotify.com/account/subscription/cancel/.

 

Once the accounts’ have reverted back to Free, the new ‘owner’ can subscribe at: https://spotify.com/family/, starting a new plan. They’ll then be able the invite their members, so that you can all get rocking with Premium for Family again.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hey Spotify, in my account my son suddenly was administrator - then i tried this solution, but that would probably mean that i'd have to wait a month until i can solve the problem. As my son only lives under my roof half of his lifetime, it might well be that he inserted the wrong address. Might this be the reason? What can i do? Do you need his birth certificate? Please help.

2017-07-14_06h27_11.png

Marked as solution

Does this mean users may lose their playlists when they revert back to free??

Does this mean members could lose their playlists when they revert back to a free account??

Does this mean members could lose their playlists when they revert back to a free account??

Suggested posts