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Could u help me?

Could u help me?

Normally when I download music in my external memory of the cell phone to the passage of a week everything is deleted and the storage configuration changes to the internal memory, know what is due?

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1 Reply

Hey @Letmeseepls, welcome to the Community!

 

\What device, operating system, and Spotify version are you running? How long has this been going on for? 

 

If you have any cache-clearing apps, uninstalling them could help. Besides that, you can try a reinstall following the steps listed here.

 

Hope that helps.

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