Familiar premium problem

[Isabelka]

Hi! My brother and I share the same house and he can't use Spotify because supposedly he does not live in THE same house

[itu_]

Hey @Isabelka! Welcome to the Spotify Community!

Have you made sure that both your sister and you entered exactly the same address? Some people can be confused by a single number or letter, so it's quite a common problem 🙂

Let me know that info please!