Family Plan Ireland

[Emmaep87]

Hi, 

I pay for a family plan with 5 people in total on the plan. However it does not allow two of us listen to music at the same time. Can someone offer some advise as to what might be the issue here? 

[Maxim]

Hey @Emmaep87 ,

Thanks for coming to the Community.

I'd recommend making sure that each device is logged into a different account. You can find more about this at https://community.spotify.com/t5/Spotify-Answers/I-have-Premium-for-Family-but-only-one-person-can-l... 🙂