Family Plan or Mad Plan

[EliasLaceda]

Dear Stotify collegues,

when we will stop to get emails from you to confirm that my family is living under the same roof ? This is disgusting and I will not tolerate anymore.

Maybe someone could contact me on my email address.

elacerda@hotmail.de

If you cut the service from my daughther again, I wil go to competition. That is simple like this.

[osornios]

Hey @EliasLaceda

If you're the Family Admin, send the invite again, and let her accept the invite logged in with her own username in the app and in the website.

She should make sure to type the address exactly as the Admin did, and also be sure all Family members use the same Internet connection (Home network) regularly. Not doing so may be the cause of her being left out.

Hope it helps. 🙂