Family member cannot join

[ballystraw1]

One of my family members cannot join the family package. When she clicks on "accept invitation" it says Unable to join family plan. Please spotify can you give a solution?

[Maxim]

Hey @ballystraw1,

Spotify is currently experiencing issues processing Premium for Family invites. The team are investigating now.

Hopefully, the issues are resolved soon 🙂 

[ballystraw1]

This has been an issue for quite some time so I'll wait and see the progress. when is a solution expected?

[rarrigoni]

Hello,

I have 5 members of my family that cannot join!!! Why do you sell something not working? The error is 600 ooops try again.... Will it be fixed soon or should I stop the family membership? Thank you.