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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Help! My premium for family account turned into free account so do all my family members. I already paid the bills but its not working properly
When I enter the e-mail-address of someone I want to invite into my Family Account a note comes up saying :" Please match the requested format " even though its a normal e-mail-address. Does someone know how to fix it?Thenks for your help.
I just upgraded to a Family plan (successfully) and I'm not trying to invite family members. The form fails when I enter their email and says to enter in the format requested. I've tried multiple email domains (gmail, msn, vanity) and none work. I've...
i just subscribed to spotify family and i thought i was sending the setup to the invitee so i accidently set up the family name in someone elses name. is there a way to change the family name on my account? everytime i invite someone it says inviting...
Hey, so I have set up a family account. is my username. I invited my mother . She accepted and in my account it says that she has accepted and is now upgraded. But when she logges in... it’s still on ”free”. I’ve tried reinstalling the app for her, ...
Hi I'm having trouble with a $10 gift card? I redeemed it but it is giving me one month of premium instead of the 3 months for $0.99.
Hello, my account username is ashtonreitz. I accidently created a different account called ashronreitz and repurchased our family plan that we are currently on. I canceled the purchase, but now I am confused because it says I am not the owner of the ...
Al momento de querer enviar la invitacion a mis familiares y colocar nombre, apellido y correo me marca un error y no se envia la invitacion, ¿de que manera puedo solucionarlo?
I have a family Premium membership. I sent an invite to my son to join. He received and clicked on the link in the email invite. It takes him to a Spotify page that shows MY account info where credit card info can be managed. Looks like a broken link...
i have premium family and invited my wife to join. she received an email with an invitation code. she opened the link in different browsers, but there is no box or text asking for the code so she can not join. can you please help?
What's going on with these family accounts! Are you forcing us to buy another premium??? When I try to relink bocian74-2 to bocian74 it doesn't let me do it! I see that you are having some technical problems with family accounts but how long it can l...
I have two people in the same house trying to play spotify, one directly and 1 through sonos. Both are logged in with their own id but it wont let us play music on seperate devices.This was working but seems ot have stopped
Hello, when I look at the menu on the left after accessing accounts, there is nothing that says 'family premium'. I need to invite my daughter but how can I do it when the option is not there?
I just want some help. I paid for a premium service the family plan ... my Husband logged into it and it is showing him on there but can't make any changes, I log in and it doesnt' show I have a premium account at all! I can't make any changes, I can...
One of my family members cannot join the family package. When she clicks on "accept invitation" it says Unable to join family plan. Please spotify can you give a solution?
hello,I paid the price to upgrade my account, but its not working. i can see that in my bank account. here is a receipt. how i can solve the problem?
The family page is black, no information. I have a premium account. I set up family members 6 months ago. I cannot see any information.
Ogrenci indiriminden faydalanmak icin odeme yaptim ogrenci indirimi kabul edilmedi kartimdan 6,99 TL kesildi. Param hala kartima iade edilmedi.Yardimci olursaniz sevinirim.
I am trouble with my plan. I add my family members which they also have the same adress as me. When i bought family plan , i just give short adress like street''1516'' zipcode''6530'' city''ankara''. And my members also give that the same adress , i ...
We have 5 members for family. But I can't add sixth person.