Family plan not working

[knicknacked]

Plan

FAMILY

Country

INDIA

Device

PC/ANDROID

Operating System

Android, Windows 10

My Question or Issue

FAMILY PLAN IS NOT WORKING

i cant find any link anywhere to invite my family members.

after lot of research found a link

https://www.spotify.com/in/account/family/

and it keeps loading.

please enable it or process a full refund

thanks 

[Billy-J]

Hey @knicknacked, thanks for reaching out to the Community!

Are you able to access the page (through the link you sent) using a different browser or private window? If not, allow up to 24 hours and try again.

Also, makes sure you have a strong reliable internet connection.

Looking out for your reply!

[knicknacked]

I have a 1 gig line 1:1 Internet line

You need anything faster than that?

[knicknacked]

It's been a few days since I subscribed.
Why didn't I recieve any instruction of its so complicated.
It's still not working.
I've tired everything, do I need a masters in tech to use Spotify?

[knicknacked]

Sorry Billy I don't mean to be rude. But how do you escalate this....

[Billy-J]

Hey @knicknacked,

It's alright - thanks for trying those steps.

In this case, I'd recommend getting in touch with Customer Support here.

I hope this helps! I'll be here if you need anything else.