Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Family plan with split household

Family plan with split household

I’m curious how the family plan will work if I add my kids to a family plan but they are all not with me every other weekend. The way I’m reading it is it should be fine but I’d like clarification since they will not be with me the majority of the time. 

Family

Free/Premium

United States 

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hi there @LSoren89,

 

Thanks for reaching out. We'll be glad to help you enjoy your Family plan.

 

Naturally, we don't expect Family members to be on the specified address constantly, so it shouldn't be any issue if the people you want to invite aren't always present. However, they should still reside there to some extent, as simply adding people from elsewhere isn't the intended way to use the plan. Be advised that it's possible the that users will be prompted to re-verify themselves from time to time. Don't worry though, as long as they all provide the correct address details when doing so, just as they did when first joining the plan, everything will keep working as normal.

 

Hope this clears things up.

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts