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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium FamilyCountryGermanyDevice(iPhone 10Operating System(iOS) My Question or IssueI want to configurate the kids app for my 8 years old daughter. She loves radio plays.The offered Radio play section is quite nice but I want to "hide" some pla...
PlanPremium Family CountryIndonesiaDeviceiPads...Operating SystemiOS My Question or IssueWe have an Indonesian Family plan. We want to add the kids to this but a few problems:- Indonesia blocked on kids Spotify? Why would this even be a thing?- Norma...
Cann I join another spotify family plan immediately since I got kicked of my previous spotify family plan ?
Hi, just updated to Spotify Family. Was very disappointed that we had to use the Spotify kids app for our 9-year old, since it is not possible to create playlists. I understand that the content is curated, which is understandable. But why is it not p...
How does the account manager for our family plan find out which email address and password they have used to set up the account? She has a new phone and None of her email addresses are working! Is it possible to reset it through one of our accounts?P...
Already input similar address as per listed in the Family Plan but somehow Spotify cant find the listed location
I have just sent invites for family plan but 3 out of 5 other accounts cant join the plan it just says "cant join plan" please help !!
Merhaba arkadaşlar, öğrenci için premium hesabı kullanıyorum fakat belirli bir süre için spotify premium üyeliğinden ayrılmam gerekiyor.Merak ettiğim durum şu, geriye döndüğüm zaman iptal etmiş olmama rağmen öğrenci için spotify premium a tekrar başv...
Olá boa noite, estou precisando muito de ajuda, sou adm de um plano premium família, tenho 2 vagas quando mando o link para entrar aparece a seguinte mensagem quando o membro da família. “Você não pode entrar neste planoTente de novo mais tarde.Se pr...
PlanPremium (Family)CountryGermanyDeviceAnyOperating SystemAny My Question or Issue Pretty simple, I want to disable podcasts completely for certain accounts of the family plan. Podcasts are basically user created content with no "FSK", and not class...
Unable to pay for yearly Spotify Premium Family. Was doing annual plan for the previous 2 years, and now no longer have the option. Really dislike having subscriptions, and would prefer a yearly payment option. Location: India
PlanFamily PremiumCountryGermany Device(Phone 13, IPad, Windows PCOperating Systemlatest iOS version, Windows 10 My Question or IssueHello, today we recognised that the sipping inside a playlist is limited for us. After about a certai amount of skips...
I can't add an address to my account to join the family plan.PlanFamilily planCountryMexicoDeviceSamsung s24 ultraOperating SystemAndroidMy Question or IssueDoes anyone know a way to fix this?
I have 2 gift cards which I cannot use in my family subscription. How can I use them?
Plan: Premium for FamilyCountry: Netherlands My wife and I both missed the address verification mail mail and now she got notified that she's been kicked off the family plan.When trying to add her again, we get the "can't be added for the next 12 mon...
PlanPremium FamilyCountryAustralia My Question or IssueI am following an invitation from my wife to join a Family Plan - and I get through to verification of the address and then I consistently get 'there was an error, try again'. I add my address, S...
Hace un año fue posible que realizara el pago anual, hace un mes hice la reactivación de mi plan familiar pero no me es posible el cambiar el monto que deseo pagar solo me aparece mensual
I'm setting up an account for one of my children using the exact same address and it says it doesn't match, cross checked the spelling 3 times, tried inputting about 5 times and used the "confirm address" so that the software goes and finds the addre...
I created a family plan of which I am the plan manager and browsed the audio books as keen to use this feature however every titled showed locked and required me to purchase the title in order to listen. I have checked this on my android mobile devic...
Last week Spotify removed me from my family plan saying " We believe that you’ve been using this plan from a country other than the country where the plan owner purchased the subscription", which is obviously not true. When i try to join again they s...