Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Family

Family

Hi, trying to get spotify for my children with spotify family, but the only thing I'm getting is that we all share my account, and that means we can't listen to separate at the same time. It can't possibly be how it's supposed to be, then it's pointless. Am I doing something wrong? Because it was the only way I could do it to make it work

Thanks for any answers

Reply
1 Reply

Hey! Welcome to the Spotify Community 🙂

It sounds like you've given the other members your account instead of creating an account for them. Like that only one person at the time can listen to music.

Instead tell your family members to create a Spotify account each and then from over here, then go to Family, you can invite them to your Family subscription. Now you and up to 5 other Family members with their own account can listen to music simoutaneously.

I hope this made sense,
Leo

Music is a world within itself, it is a language we all understand. ~ Stevie Wonder

Leo | Rock Star | Rock Star Program

Suggested posts