Forgot credentials and email is wrong

[Johabib]

I have family account for which i am paying monthly. I've been logout from my account and i forgot my username and password and to make it more complicated the email address on my account is my old work email which i do nit have access to as i left my work. How i can recover my credentials and change my account email."

[Chris]

Hey @Johabib,

Thanks for reaching out, and welcome to the Community! 

As you no longer have access to the email address on your account, we'd recommend reaching out to one of our support channels for help updating this. You reach them with any of the following:

Contact form: https://support.spotify.com/contact-spotify-support/?contact

Facebook: https://www.facebook.com/SpotifyCares/

Twitter: https://twitter.com/spotifycares

Hope this helps!